HP Photosmart C5300 User Guide - Page 7

Fit to Shop for ink supplies, Troubleshooting - software

Page 7 highlights

Contents Clean the HP All-in-One...111 Clean the glass...111 Clean the lid backing...112 Clean the exterior...113 Turn off the HP All-in-One...113 13 Shop for ink supplies...115 14 Troubleshooting View the Readme file...117 Setup troubleshooting...117 The product will not turn on 118 After setting up the product, it does not print 120 Uninstall and reinstall the software 126 Paper jams...127 Information on paper...128 Print quality troubleshooting 129 Wrong, inaccurate, or bleeding colors 129 Ink is not filling the text or graphics completely 132 The printout has a horizontal band of distortion near the bottom of a borderless print...135 Printouts have horizontal streaks or lines 136 Printouts are faded or have dull colors 138 Printouts seem blurry or fuzzy 139 Printouts are slanted or skewed 141 Ink streaks on the back of the paper 142 Paper is not picked up from the input tray 143 The text edges are jagged 144 The product prints slowly 146 Print troubleshooting...147 Envelopes print incorrectly 147 The product is not responding 148 The product prints meaningless characters 151 Nothing happens when I try to print 152 The margins are not printing as expected 155 Text or graphics are cut off at the edge of the page 156 A blank page came out while printing 158 Memory card troubleshooting 159 The Attention light blinks when I insert my memory card or storage device 159 The product does not read the memory card 160 The photos on the memory card do not transfer to my computer 161 Photos in a connected digital camera with PictBridge do not print 163 Scan troubleshooting...164 Scan fails...164 Text is incorrect or missing 167 The scan feature does not work 168 Copy troubleshooting...168 Nothing happens when I try to copy 169 Fit to Page is not working as expected 170 The image is cropped when I make a borderless copy 172 A borderless copy has white space around the edges 173 4

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Clean the HP All-in-One
.........................................................................................................
111
Clean the glass
.................................................................................................................
111
Clean the lid backing
........................................................................................................
112
Clean the exterior
.............................................................................................................
113
Turn off the HP All-in-One
......................................................................................................
113
13
Shop for ink supplies
...........................................................................................................
115
14 Troubleshooting
View the Readme file
..............................................................................................................
117
Setup troubleshooting
.............................................................................................................
117
The product will not turn on
..............................................................................................
118
After setting up the product, it does not print
....................................................................
120
Uninstall and reinstall the software
...................................................................................
126
Paper jams
..............................................................................................................................
127
Information on paper
........................................................................................................
128
Print quality troubleshooting
...................................................................................................
129
Wrong, inaccurate, or bleeding colors
..............................................................................
129
Ink is not filling the text or graphics completely
................................................................
132
The printout has a horizontal band of distortion near the bottom of a borderless
print
...................................................................................................................................
135
Printouts have horizontal streaks or lines
.........................................................................
136
Printouts are faded or have dull colors
.............................................................................
138
Printouts seem blurry or fuzzy
..........................................................................................
139
Printouts are slanted or skewed
.......................................................................................
141
Ink streaks on the back of the paper
................................................................................
142
Paper is not picked up from the input tray
........................................................................
143
The text edges are jagged
................................................................................................
144
The product prints slowly
..................................................................................................
146
Print troubleshooting
...............................................................................................................
147
Envelopes print incorrectly
...............................................................................................
147
The product is not responding
..........................................................................................
148
The product prints meaningless characters
......................................................................
151
Nothing happens when I try to print
..................................................................................
152
The margins are not printing as expected
........................................................................
155
Text or graphics are cut off at the edge of the page
.........................................................
156
A blank page came out while printing
...............................................................................
158
Memory card troubleshooting
.................................................................................................
159
The Attention light blinks when I insert my memory card or storage device
.....................
159
The product does not read the memory card
...................................................................
160
The photos on the memory card do not transfer to my computer
.....................................
161
Photos in a connected digital camera with PictBridge do not print
...................................
163
Scan troubleshooting
..............................................................................................................
164
Scan fails
..........................................................................................................................
164
Text is incorrect or missing
...............................................................................................
167
The scan feature does not work
.......................................................................................
168
Copy troubleshooting
..............................................................................................................
168
Nothing happens when I try to copy
.................................................................................
169
Fit to Page
is not working as expected
............................................................................
170
The image is cropped when I make a borderless copy
....................................................
172
A borderless copy has white space around the edges
.....................................................
173
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