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HP Photosmart C5300 User Guide - Page 300

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Index Index Symbols/Numerics 10 x 15 cm photo paper copy 87 specifications 287 13 x 18 cm photo paper load 37 2 pages on 1, print 65 4 pages on 1, print 65 4 x 6 inch (10 x 15 cm) borderless photos print 58 4 x 6 inch photo paper copy 87 5 x 7 inch photo paper, load 37 A A4 paper, load 37 addresses, print 67 after the support period 283 align printer 106 B back arrow 11 best copy quality 89 blank copy 172 scan 166 Bluetooth accessibility 28 passkey authentication 28 print from a computer 24 security settings 28 Bluetooth, settings 26 booklet printing 63 borderless photos copy has borders 173 crop is wrong 172 print 58 brightness, change in print 55 Browsing photos 20 buttons, control panel 10 C cancel button 11 copy 93 print job 69 scan 84 carriage jam 180 stalled 179, 180 Carriage stall 238 cartridges. See ink cartridges choose paper 34 clean exterior 113 glass 111 lid backing 112 printhead 105 color dull 138 color graphics display copy preview 86 crop original 91 shift margin 92 color tone, change in print 55 communication problems test failed 233 two-way communication lost 234 connection problems device not found 233 HP All-in-One will not turn on 118 control panel buttons 10 features 10 overview 10 copy blank 172 borderless has borders 173 cancel 93 crop 91 crop is wrong 172 default settings 89 fit to page fails 170 make a copy 85 margin shift 92 menu 12 missing information 170 number of copies 87 paper size 87 paper types, recommended 87 photos, enhance 92 preview 86 quality 89 specifications 288 speed 89 text, enhance 92 troubleshooting 168 country/region, set 19 crop borderless copy is wrong 172 fails 224 crop an original 91 crop photos 76, 96 customer support warranty 281, 283 D damaged, ink cartridge 243 darken copies 89 declaration of conformity European Economic Area 295 default printer, set as 52 default settings restore 21 device no response 148 not found 233 device address (Bluetooth) 27 device name (Bluetooth) 27 diagnostic page 107 direction pad 11 disconnected error 225 Display icons 12 display change language 122 change measurements 122 sleep state 12 documents edit scanned 83 297

Section	Page
Contents	4
HP Photosmart C5300 All-in-One series Help	10
HP All-in-One overview	12
The HP All-in-One at a glance	12
Control panel overview	13
Control panel features	13
Display icons	15
Display sleep state	15
Menu overview	15
Copy Menu	15
Photo Menu	16
Scan Menu	16
Setup Menu	16
Help Menu	16
Enter text using the visual keyboard	17
Use the HP Photosmart Software	17
Find more information	20
Finish setting up the HP All-in-One	22
Set your preferences	22
Set your language and country/region	22
Set the default paper tray for PictBridge/DPOF/UPnP printing	23
Enable faster browsing of photos	23
Set the energy save mode	24
Set the paper tray for printing from a Bluetooth device	24
Restore the factory defaults	24
Play a slideshow on the display	25
Computer connection information	26
Connect to a Bluetooth® device	26
What you need for a Bluetooth connection	27
Connect the HP All-in-One to a computer using a Bluetooth® wireless connection	27
Manage your Bluetooth settings	29
View and print Bluetooth settings	29
Change the device name	30
Set Bluetooth security for the HP All-in-One	31
Reset Bluetooth settings on the HP All-in-One	32
How do I?	34
Load originals and load paper	36
Load originals	36
Choose papers for printing and copying	37
Recommended papers for printing and copying	37
Recommended papers and media for printing only	38
Papers to avoid	39
Load paper	40
Load full-size paper or small-size photo paper	40
Load postcards, Hagaki, or index cards	43
Load envelopes	45
Load other types of paper	47
Load a CD/DVD	48
Avoid paper jams	52
Print from your computer	54
Print from a software application	54
Make the HP All-in-One the default printer	55
Change the print settings for the current job	55
Set the paper size	55
Set the paper type for printing	56
View the print resolution	56
Change the print speed or quality	57
Change the page orientation	57
Scale the document size	58
Change the saturation, brightness, or color tone	58
Preview your print job	58
Change the default print settings	59
Printing shortcuts	59
Create printing shortcuts	60
Delete printing shortcuts	60
Perform special print jobs	61
Print a borderless image	61
Print a photo on photo paper	62
Print using Maximum dpi	63
Print onto a CD/DVD	64
Print on both sides of the page	65
Print a multiple-page document as a booklet	66
Print multiple pages on a single sheet	68
Print a multiple-page document in reverse order	69
Reverse an image for iron-on transfers	69
Print on transparencies	70
Print a group of addresses on labels or envelopes	70
Print a poster	71
Print a Web page	72
Stop a print job	72
Use the photo features	74
Insert a memory card	74
Print photos	75
Create special projects from your photos	77
Save photos to your computer	77
Edit photos using the control panel	78
Remove red‐eye	78
Rotate a photo	78
Zoom and pan to crop a photo	79
Automatically enhance your photos	80
Print a frame around your photo	80
Adjust the brightness of your photos	81
Apply special color effects to your photos	81
Use the scan features	84
Scan an image	84
Scan an original to a computer	84
Scan an original to a memory card	85
Edit a scanned image	86
Edit a scanned document	86
Stop scanning	87
Use the copy features	88
Make a copy	88
Preview your copy job	89
Change the copy settings for the current job	89
Set the number of copies	90
Set the copy paper size	90
Set the copy paper type	90
Change copy speed or quality	92
Adjust the lightness and darkness of your copy	92
Change default copy settings	92
Perform special copy jobs	93
Resize an original to fit onto letter or A4 paper	93
Crop an original	94
Shift the left margin	95
Improve the quality of a copy	95
Stop copying	96
Use the reprint features	98
Make reprints of your photos	98
Edit a photo before reprinting	98
Fix a faded original	98
Rotate a photo	99
Zoom and pan to crop a photo	99
Adjust the brightness of your photos	100
Apply special color effects to your photos	101
Maintain the HP All-in-One	102
Work with ink cartridges	102
Information on ink cartridges and the printhead	102
Check the estimated ink levels	103
Replace the ink cartridges	104
Remove ink from your skin and clothing	107
Advanced printhead maintenance	107
Clean the printhead	108
Align the printer	109
Print a printer status report	109
Print and evaluate a print quality report	110
Clean the HP All-in-One	114
Clean the glass	114
Clean the lid backing	115
Clean the exterior	116
Turn off the HP All-in-One	116
Shop for ink supplies	118
Troubleshooting	120
View the Readme file	120
Setup troubleshooting	120
The product will not turn on	121
After setting up the product, it does not print	123
Uninstall and reinstall the software	129
Paper jams	130
Information on paper	131
Print quality troubleshooting	132
Wrong, inaccurate, or bleeding colors	132
Ink is not filling the text or graphics completely	135
The printout has a horizontal band of distortion near the bottom of a borderless print	138
Printouts have horizontal streaks or lines	139
Printouts are faded or have dull colors	141
Printouts seem blurry or fuzzy	142
Printouts are slanted or skewed	144
Ink streaks on the back of the paper	145
Paper is not picked up from the input tray	146
The text edges are jagged	147
The product prints slowly	149
Print troubleshooting	150
Envelopes print incorrectly	150
The product is not responding	151
The product prints meaningless characters	154
Nothing happens when I try to print	155
The margins are not printing as expected	158
Text or graphics are cut off at the edge of the page	159
A blank page came out while printing	161
Memory card troubleshooting	162
The Attention light blinks when I insert my memory card or storage device	162
The product does not read the memory card	163
The photos on the memory card do not transfer to my computer	164
Photos in a connected digital camera with PictBridge do not print	166
Scan troubleshooting	167
Scan fails	167
Text is incorrect or missing	170
The scan feature does not work	171
Copy troubleshooting	171
Nothing happens when I try to copy	172
Fit to Page is not working as expected	173
The image is cropped when I make a borderless copy	175
A borderless copy has white space around the edges	176
CD/DVD print troubleshooting	176
The product does not detect the CD/DVD holder	177
The product does not detect a CD/DVD on the holder	178
The product is printing on a non-printable area of my disc	179
The ink on the CD/DVD is not drying	180
Errors	181
Product messages	181
Carriage blocked	182
Product stall error	183
Mechanism error	184
Photo tray problem	185
Insert CD/DVD holder	187
Scan errors	189
Unable to print	204
Product might not be correctly installed	209
Product was not found	212
Product could not find available scan destinations	216
Error occurred while communicating with the product	218
Missing HP Photosmart Software	222
File messages	224
Photos not found	225
Supported file types for the product	225
File corrupted	226
General user messages	226
Memory card error	227
Cannot crop	227
Card access error	228
Paper messages	230
Out of paper	231
Power and connection messages	235
Communication test failed	236
Two-way communication lost	237
Ink cartridge and printhead messages	238
Alignment failed	239
Calibration error	240
Carriage stall	241
Incompatible ink cartridges	245
Ink cartridge problem	246
Check ink cartridges	253
Install printhead and then cartridges	255
Printhead appears to be missing or damaged	259
Printhead problem	264
Sensor issue	270
Ink cartridge is missing, incorrectly installed, or not intended for your product	273
Sensor failure	278
HP warranty and support	284
Warranty	284
Ink cartridge warranty information	284
Support process	285
Before you call HP support	285
HP support by phone	286
Phone support period	286
Placing a call	286
After the phone support period	286
Additional warranty options	286
HP Quick Exchange Service (Japan)	287
HP Korea customer support	287
Prepare the HP All-in-One for shipment	288
Secure the ink system	288
Remove the control panel faceplate	288
Pack the HP All-in-One	289
Technical information	290
Specifications	290
Environmental product stewardship program	291
Paper use	292
Plastics	292
Material safety data sheets	292
Recycling program	292
HP inkjet supplies recycling program	292
Energy Star® notice	292
Attention California users	292
Battery disposal in the Netherlands	293
Battery disposal in Taiwan	293
EU battery directive	294
Disposal of waste equipment by users in private households in the European Union	295
Regulatory notices	295
Regulatory model identification number	296
FCC statement	296
Notice to users in Korea	297
VCCI (Class B) compliance statement for users in Japan	297
Notice to users in Japan about the power cord	297
Noise emission statement for Germany	297
Toxic and hazardous substance table	297
Declaration of conformity (European Economic Area)	298
HP Photosmart C5300 All-in-One series declaration of conformity	298

Match case Limit results 1 per page

Index

Symbols/Numerics

10 x 15 cm photo paper

copy 87

specifications 287

13 x 18 cm photo paper

load 37

2 pages on 1, print 65

4 pages on 1, print 65

4 x 6 inch (10 x 15 cm)

borderless photos

print 58

4 x 6 inch photo paper

copy 87

5 x 7 inch photo paper, load 37

A4 paper, load 37

addresses, print 67

after the support period 283

align printer 106

back arrow 11

best copy quality 89

blank

copy 172

scan 166

Bluetooth

accessibility 28

passkey authentication 28

print from a computer 24

security settings 28

Bluetooth, settings 26

booklet printing 63

borderless photos

copy has borders 173

crop is wrong 172

print 58

brightness, change in print 55

Browsing photos 20

buttons, control panel 10

cancel

button 11

copy 93

print job 69

scan 84

carriage

jam 180

stalled 179, 180

Carriage stall 238

cartridges.

See

ink cartridges

choose paper 34

clean

exterior 113

glass 111

lid backing 112

printhead 105

color

dull 138

color graphics display

copy preview 86

crop original 91

shift margin 92

color tone, change in print 55

communication problems

test failed 233

two-way communication

lost 234

connection problems

device not found 233

HP All-in-One will not turn

on 118

control panel

buttons 10

features 10

overview 10

copy

blank 172

borderless has borders 173

cancel 93

crop 91

crop is wrong 172

default settings 89

fit to page fails 170

make a copy 85

margin shift 92

menu 12

missing information 170

number of copies 87

paper size 87

paper types,

recommended 87

photos, enhance 92

preview 86

quality 89

specifications 288

speed 89

text, enhance 92

troubleshooting 168

country/region, set 19

crop

borderless copy is

wrong 172

fails 224

crop an original 91

crop photos 76, 96

customer support

warranty 281, 283

damaged, ink cartridge 243

darken

copies 89

declaration of conformity

European Economic

Area 295

default printer, set as 52

default settings

restore 21

device

no response 148

not found 233

device address (Bluetooth) 27

device name (Bluetooth) 27

diagnostic page 107

direction pad 11

disconnected error 225

Display

icons 12

display

change language 122

change measurements 122

sleep state 12

documents

edit scanned 83

297

Index