HP Photosmart C5300 User Guide - Page 174

Solution 1: Scan, enlarge, and then print a copy Solution: Fit to Page can only enlarge the original up to the maximum percentage allowed by your model. For example, 200% might be the maximum enlargement percentage allowed by your model. Enlarging a passport photo by 200% might not enlarge it enough for it to fit a full-size page. If you want to make a large copy of a small original, scan the original into the computer, resize the image in the HP scanning software, and then print a copy of the enlarged image. Cause: You were trying to increase the size of an original that was too small. If this did not solve the issue, try the next solution. Solution 2: Place the original correctly on the glass Solution: Load the original print side down on the right front corner of the glass as shown below. Cause: The original was placed incorrectly on the glass. If this did not solve the issue, try the next solution. Solution 3: Wipe the glass and the back of the document lid Solution: Turn off the product, unplug the power cord, and then use a soft cloth to wipe the glass and the back of the document lid. For more information, see: • "Clean the glass" on page 111 • "Clean the lid backing" on page 112 Cause: Debris might have been stuck on the glass or on the back of the document lid. The product interprets anything it detects on the glass as part of the image. Copy troubleshooting 171 Troubleshooting