HP Photosmart C5300 User Guide - Page 149
The product prints slowly, Cause, Solution, Maximum dpi, Normal, Draft, Contact HP
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Chapter 14 Cause: The printhead needed to be cleaned. The product prints slowly Try the following solutions if the product is printing very slowly. • Solution 1: Use a lower print quality setting • Solution 2: Check the ink levels • Solution 3: Contact HP support Solution 1: Use a lower print quality setting Solution: Check the print quality setting. Best and Maximum dpi provide the best quality but are slower than Normal or Draft. Draft provides the fastest print speed. For more information, see: • "Change the print speed or quality" on page 54 • "Print using Maximum dpi" on page 60 Cause: The print quality was set to a high setting. If this did not solve the issue, try the next solution. Solution 2: Check the ink levels Solution: Check the estimated ink levels in the ink cartridges. NOTE: Ink level warnings and indicators provide estimates for planning purposes only. When you receive a low-ink warning message, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace the ink cartridges until print quality becomes unacceptable. For more information, see: "Check the estimated ink levels" on page 100 Cause: The ink cartridges might have insufficient ink. If this did not solve the issue, try the next solution. Solution 3: Contact HP support Solution: Contact HP support for service. Go to: www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Cause: There was a problem with the product. Troubleshooting 146 Troubleshooting