HP Photosmart C5300 User Guide - Page 244
Contact HP, Cause, Solution, Cartridges in wrong slot
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4. Plug the power cord directly into a power outlet. 1 Power connection 2 Power cord and adaptor 3 Power outlet 5. Try to print from your computer. If the product prints when plugged directly into a power outlet while disconnected from any power strips or surge suppressors, the power strip or surge suppressor might not be allowing sufficient voltage to reach the product. 6. If the product cannot print and the print carriage is still stalled, contact HP support for service. Go to: www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Cause: There might not be sufficient voltage for the product. Cartridges in wrong slot Solution: Remove and reinsert the indicated ink cartridges into the correct slots by matching color of cartridges to color and icon for each slot. Errors 241 Troubleshooting