HP ProLiant 4500 Compaq ProLiant Cluster HA/F100 and HA/F200 Administrator Gui - Page 127

Installation, Table 6-1, Solving Installation Problems

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6-2 Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide Installation This section addresses problems encountered during installation. Table 6-1 Solving Installation Problems Problem The error message "RPC Server is Unavailable" is displayed. Possible Cause Name resolution issue. Cluster Administrator does not appear in the Start menu. MSCS may not have been successfully installed. Node Performance is sluggish and the node fails. Processor may be overloaded. Paging file is too small. MSCS may view the size deficiency as a node failure and cause a failover event. Action 1. Ensure the server is operational and that the Cluster Service and the RPC services are running. 2. Check the name resolution of the cluster. It is possible that you are using an incorrect name or that the name is not being properly resolved by WINS or DNS. 1. Uninstall MSCS (or any pieces that may have installed incorrectly). 2. Reinstall MSCS. Verify the processor is not running at or near 100% utilization. Check the size of the Windows NT paging file. Continued

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6-2
Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide
Installation
This section addresses problems encountered during installation.
Table 6-1
Solving Installation Problems
Problem
Possible Cause
Action
The error message “RPC Server is
Unavailable” is displayed.
Name resolution issue.
1.
Ensure the server is
operational and that the
Cluster Service and the RPC
services are running.
2.
Check the name resolution
of the cluster. It is possible
that you are using an
incorrect name or that the
name is not being properly
resolved by WINS or DNS.
Cluster Administrator does not
appear in the Start menu.
MSCS may not have been
successfully installed.
1.
Uninstall MSCS (or any
pieces that may have
installed incorrectly).
2.
Reinstall MSCS.
Processor may be overloaded.
Verify the processor is not running
at or near 100% utilization.
Node Performance is sluggish and
the node fails.
Paging file is too small. MSCS
may view the size deficiency as a
node failure and cause a failover
event.
Check the size of the Windows NT
paging file.
Continued