HP ProLiant 4500 Compaq ProLiant Cluster HA/F100 and HA/F200 Administrator Gui - Page 133

Table 6-3, Solving Shared Storage Problems, Compaq, RA4000 Storage System User, Guide

Page 133 highlights

6-8 Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide Table 6-3 Solving Shared Storage Problems continued Problem Possible Cause Drive(s) in the Compaq StorageWorks RAID Array 4000 are not recognized. Possible drive configuration problems. Action 1. Run the Compaq Array Configuration Utility online. This utility can be run online if at least one logical drive is configured and recognized. 2. Run the Compaq Array Configuration Utility offline. Shut down the server(s) and reboot with either the SmartStart CD or with diskette number 1 of the Array Configuration Utility. 3. If all drives are not recognized by the Array Configuration Utility, verify all Gigabit Interface Converter-Shortwave (GBIC-SW) modules are properly seated. 4. Verify all Fibre Channel cables are properly connected to the GBIC-SW modules. For details on how to connect the GBIC-SW modules and fibre cables, see the Compaq RA4000 Storage System User Guide. 5. When all drives are recognized and configured correctly, run Disk Administrator. 6. Verify all drive volumes appear in Disk Administrator and that each has a permanent drive letter assigned. 7. Verify the drive letter assignments on the second cluster node match the assignments on the first cluster node. continued

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6-8
Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide
Table 6-3
Solving Shared Storage Problems
continued
Problem
Possible Cause
Action
Drive(s) in the Compaq
StorageWorks RAID Array 4000
are not recognized.
Possible drive configuration
problems.
1.
Run the Compaq Array
Configuration Utility online.
This utility can be run online if
at least one logical drive is
configured and recognized.
2.
Run the Compaq Array
Configuration Utility offline.
Shut down the server(s) and
reboot with either the
SmartStart CD or with diskette
number 1 of the Array
Configuration Utility.
3.
If all drives are not recognized
by the Array Configuration
Utility, verify all Gigabit
Interface Converter-Shortwave
(GBIC-SW) modules are
properly seated.
4.
Verify all Fibre Channel cables
are properly connected to the
GBIC-SW modules. For details
on how to connect the
GBIC-SW modules and fibre
cables, see the
Compaq
RA4000 Storage System User
Guide
.
5.
When all drives are recognized
and configured correctly, run
Disk Administrator.
6.
Verify all drive volumes appear
in Disk Administrator and that
each has a permanent drive
letter assigned.
7.
Verify the drive letter
assignments on the second
cluster node match the
assignments on the first
cluster node.
continued