HP ProLiant 4500 Compaq ProLiant Cluster HA/F100 and HA/F200 Administrator Gui - Page 147

Other Potential Problems, Table 6-9, Troubleshooting Redundancy Manager Problems

Page 147 highlights

6-22 Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide Other Potential Problems Redundancy Manager displays text messages warning of possible changes and events to the system. When a message is displayed, click on Help to receive more details about that particular message. Table 6-9 Troubleshooting Redundancy Manager Problems Message Could not find the resource DLL file. Intercontroller Link Failure. Illegal Drives. Array controller firmware versions don't match. Array controller hardware is not the same. Both array controllers don't see all the drives. Expand operation in is progress. Description The resource DLL file has been corrupted or is missing. This indicates a hardware problem. You are using the Micropolis 4/9-Gig drives. The firmware cannot resolve two array controllers talking to the drive. The array controllers have different firmware versions. The array controller models are different. The backplane in the RA4000 may be faulty. The cache is not mirrored during this operation. Action Reload the Redundancy Manager software from the CD. Replace the RA4000 backplane or add a new array controller. Replace the drives. Run the Options ROMPaq to update the firmware to the most current version. Make both array controllers the same model. Repair or replace the backplane. Wait until the expand operation is compete.

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6-22
Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide
Other Potential Problems
Redundancy Manager displays text messages warning of possible changes and
events to the system. When a message is displayed, click on Help to receive
more details about that particular message.
Table 6-9
Troubleshooting Redundancy Manager Problems
Message
Description
Action
Could not find the resource DLL
file.
The resource DLL file has been
corrupted or is missing.
Reload the Redundancy
Manager software from the CD.
Intercontroller Link Failure.
This indicates a hardware
problem.
Replace the RA4000 backplane
or add a new array controller.
Illegal Drives.
You are using the
Micropolis 4/9-Gig drives. The
firmware cannot resolve two
array controllers talking to the
drive.
Replace the drives.
Array controller firmware
versions don’t match.
The array controllers have
different firmware versions.
Run the Options ROMPaq to
update the firmware to the most
current version.
Array controller hardware is not
the same.
The array controller models are
different.
Make both array controllers the
same model.
Both array controllers don’t see
all the drives.
The backplane in the RA4000
may be faulty.
Repair or replace the backplane.
Expand operation in is progress.
The cache is not mirrored during
this operation.
Wait until the expand operation
is compete.