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Kyocera KM-1820 Fax System (K) Operation Guide - Page 179

Warning and Maintenance Messages, Message, Description and Corrective Action, Select

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Troubleshooting Warning and Maintenance Messages Take the following corrective actions if the message display shows any of the messages as below. For error messages not listed below, refer to the Operation Guide. Message Fax Memory overflow. Send error. ## Send error. 6199 Sub address/Polling box not stored. Job is canceled. Reservation is full. Job is canceled. Phone is off hook. Hang up. Unable to connect to the server. Enter FAX number. Line is busy. No response. Communication error. Transmission to this FAX No.is not permitted. Sub address error. Cannot select destination which execute encryption. Description and Corrective Action Reference Page The fax memory has been exhausted while sending or receiving the documents. Press right Select to cancel the job. - Free some memory space, then try again. A communication error occurred during transmission. Press right Select to cancel transmission. - Press right Select to cancel transmission. Specify the correct size of original document and send it again. This error occurs if Legal (8 1/2 × 14")/Folio original is scanned when the document size is selected as Letter (8 1/2 × 11")/A4. The subaddress or polling box for fax is full. Press right Select to cancel the job. page 3-13 - You have exceeded 50 jobs combined for timer-based, standby, or interrupt transmission. Press right Select to cancel - the scheduled job. The external phone is off the hook. Hang up the receiver. - Unable to access the external address book. Press right Select and check the address book you are trying to access. - You have not entered a fax number to dial. Enter the other party's fax number. - The other party's line is busy. Wait and try transmitting again later. - The other party is not responding. Check the fax number. - A communication error has occurred. Check the error details in the communication results report. During password-based communication, the specified password failed to match the required password. Check the FAX System settings. Also ask the intended recipient to check their fax machine settings. The subaddresses do not match. Check the settings for subaddress-based confidential communication. The intended recipient's fax machine is set up for encrypted communication, but you attempted regular communication. Make sure you have chosen the correct recipient. page 9-7 page 5-31 page 5-12 - OPERATION GUIDE 8-3

Section	Page
Contents	3
General Notice	5
Trademark Information	5
FCC PART 68 REQUIREMENTS	5
IMPORTANT SAFETY INSTRUCTIONS	7
IMPORTANTES MESURES DE SECURITE	7
CANADIAN IC REQUIREMENTS	8
CONDITIONS DE L'IC CANADIENNE	8
Safety Instructions Regarding the Disconnection of Power	8
Legal and Safety Information	9
Legal Notice	9
Safety Conventions in This Guide	9
Important! Please Read First.	11
Installation Precautions	12
Power supply/Grounding the product	12
Precautions for Use	12
Introduction	13
Overview of Operation Guide	13
Conventions	14
1 FAX System Parts	15
FAX System	16
Operation Panel	17
2 Preparing to Fax	21
Menu Table	22
Selecting the Line Type (Inch Model Only)	23
Configuring TTI Settings	24
Entering Fax Information (Local Information)	25
Setting the Current Date and Time (Date & Time Setting)	27
3 Basic Operation	29
Menu Table	30
Sending Documents	32
Detailed Transmission Settings	36
Select the Original Size	41
Select the Size for Fax	42
Zoom Transmission	43
Continuous Scanning	44
Automatic Fax Reception	45
Canceling Communications	46
Canceling Memory Transmission	46
Canceling Direct Transmission	46
Entering Characters	48
Input screen and key functions	48
Character Input Modes	49
Character Input Procedure	50
Address Book	52
Searching for Destinations in the Address Book	52
Entering Destinations in the Address Book	53
Editing Destinations in the Address Book	60
Deleting Destinations from the Address Book	61
Entering Group Destinations in the Address Book	61
Editing Group Destinations in the Address Book	65
Deleting Group Destinations from the Address Book	65
Redialing	67
Automatic Redialing	67
Address Recall	67
4 Basic Functions	69
Menu Table	70
Standby Transmission	71
Broadcast Transmission	72
Direct Transmission	75
Interrupt Transmission	76
Timer-based Transmission	77
Deleting a Job in Memory	79
Reviewing the transmission details of jobs in memory	79
Deleting a Job in Memory	79
Manual Fax Transmission	81
Manual Fax Reception	82
One-Touch Keys	83
Setting Up One-Touch Keys	83
Destination	83
Chain Dial	86
Programs	91
Registering Programs	91
Deleting Programs	91
Recalling Programs	92
5 Advanced Functions	93
Menu Table	94
Remote Switching	97
Changing the Remote Switching Number	97
Receiving Faxes Remotely	97
Polling Communication	99
Storing Documents for Polling	99
Printing the Documents Stored in Polling Box	100
Editing the Documents Stored in Polling Box	100
Deleting the Documents Stored in Polling Box	101
Receiving Documents by Polling	101
Polling Transmission Settings	102
Subaddress Communications	103
Subaddresses Used by the FAX System	103
Subaddress-based Confidential Communications	104
Setting Up Subaddress Boxes	104
Modifying Subaddress Boxes	105
Deleting Subaddress Boxes	109
Paper Setting for Printing from Boxes	110
Confidential Fax Using Subaddresses	110
Printing Documents from Subaddress Boxes	112
Editing Documents from Subaddress Boxes	113
Deleting Documents from Subaddress Boxes	114
Printing Lists of Subaddress Boxes	114
Fax Forwarding	116
Registering Forwarding Destinations	116
Changing Forwarding Destinations	118
Specifying the Fax Forwarding Period	119
Printing from the FAX System during Fax Forwarding	121
Specifying the File Format of Forwarded Files	121
Activating Fax Forwarding	122
Password-based Communications	123
Registering New Authorized Telephone Numbers	123
Modifying Authorized Telephone Numbers	124
Deleting Authorized Telephone Numbers	125
Registering New Authorized IDs	126
Modifying Authorized IDs	127
Deleting Authorized IDs	127
Activating Password-based Communications	128
Encrypted Communication	130
Registering New Encryption Keys	131
Checking or Deleting Encryption Keys	132
Setting Up Encrypted Reception	133
Sending Encrypted Faxes	134
Receiving Encrypted Faxes	136
E-mail Notification of Job Results	137
Displaying Job Status	138
Print Job Status	139
Send Job Status	139
Store Job Status	140
Scheduled Job Status	140
Print Job Log	141
Send Job Log	141
Store Job Log	142
FAX TX Log	142
FAX RX Log	143
Printing Communication Management Reports	145
Printing FAX TX Reports	145
Printing FAX RX Reports	145
User Login	147
User Login Screen	147
Job Accounting	148
Job Accounting Screen	148
6 Network Fax	151
Overview of Network Fax	152
Setup	152
Connection	153
Network Fax Settings Report	153
Initial FAX System Settings	154
7 FAX System Settings	155
Menu Table	156
Printing Reports	158
Fax TX Report and Fax RX Report Settings	158
Send Result Settings	159
Fax RX Result Settings	159
Volume	162
Adjusting Speaker Levels	162
Adjusting the Monitor Tone Volume	162
Redial	164
Fax Media Type	165
Number of Rings	166
Setting the Number of Rings (Auto Fax Reception)	166
Setting the Number of Rings (TAD Reception)	166
Setting the Number of Rings (Fax/Tel Switching) (Inch Model Only)	167
Fax Reception Mode	168
Fax Reception Mode Setting	170
Reception Date and Time	172
2in1 Reception	173
Bulk Printing	174
Remote Diagnosis	175
Remote Diagnosis ID	176
8 Troubleshooting	177
Memory Indicator	178
FAX Communicating Errors	178
Warning and Maintenance Messages	179
Troubleshooting Table	181
9 Reference Information	183
Specifications	184
Menu Flowcharts	185
Error Code Table	189

Match case Limit results 1 per page

Troubleshooting

OPERATION GUIDE

8-3

Warning and Maintenance Messages

Take the following corrective actions if the message display shows any of

the messages as below. For error messages not listed below, refer to the

Operation Guide

Message

Description and Corrective Action

Reference

Page

Fax Memory overflow.

The fax memory has been exhausted while sending or

receiving the documents. Press right

Select

to cancel the job.

Free some memory space, then try again.

—

Send error. ##

A communication error occurred during transmission. Press

right

Select

to cancel transmission.

—

Send error. 6199

Press right

Select

to cancel transmission. Specify the correct

size of original document and send it again. This error occurs

if Legal (8

1/2

× 14")/Folio original is scanned when the

document size is selected as Letter (8

1/2

× 11")/A4.

page 3-13

Sub address/Polling box not

stored.

Job is canceled.

The subaddress or polling box for fax is full. Press right

Select

to cancel the job.

—

Reservation is full.

Job is canceled.

You have exceeded 50 jobs combined for timer-based,

standby, or interrupt transmission. Press right

Select

to cancel

the scheduled job.

—

Phone is off hook. Hang up.

The external phone is off the hook. Hang up the receiver.

—

Unable to connect to the

server.

Unable to access the external address book. Press right

Select

and check the address book you are trying to access.

—

Enter FAX number.

You have not entered a fax number to dial. Enter the other

party’s fax number.

—

Line is busy.

The other party’s line is busy. Wait and try transmitting again

later.

—

No response.

The other party is not responding. Check the fax number.

—

Communication error.

A communication error has occurred. Check the error details

in the communication results report.

page 9-7

Transmission to this FAX

No.is not permitted.

During password-based communication, the specified

password failed to match the required password. Check the

FAX System settings. Also ask the intended recipient to check

their fax machine settings.

page 5-31

Sub address error.

The subaddresses do not match. Check the settings for

subaddress-based confidential communication.

page 5-12

Cannot select destination

which execute encryption.

The intended recipient’s fax machine is set up for encrypted

communication, but you attempted regular communication.

Make sure you have chosen the correct recipient.

—