Kyocera KM-1820 Fax System (K) Operation Guide - Page 181
Troubleshooting Table, Symptom, Items to Check, Corrective Action, Reference
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Troubleshooting Troubleshooting Table Use this table to identify malfunction and perform the corrective action. If problems persist, contact your dealer or the service agent. Symptom Items to Check Corrective Action Reference Page Unable to fax Is the modular cord connected correctly? Connect the modular cord correctly. - Is the Send error displayed? Correct the error and try sending again. - Unable to fax from memory Unable to fax using encrypted communication Have you set up password-based transmission? Have you specified the correct line type for your telephone service? Is the memory full? Are you using the correct encryption key? If the recipient must specify an encrypted communication box, has it been set up correctly? Disable password-based transmission. Check the telephone line setting. Try sending once again when memory becomes available. Otherwise, make memory available as necessary and try again. Make sure the sender and recipient are using matching keys. Make sure the sender and recipient are using matching keys. page 5-31 page 2-3 page 3-18 page 5-20 page 5-22 page 5-38 page 5-38 Unable to use remote switching Are you using a dial-pulse telephone line? I received a fax, but it was not printed or stored in memory. Did you dial the correct remote switching number? Did you set up fax forwarding? Depending on your phone, you may be able to use the buttons on your phone to send tone signals. Refer to your telephone user's manual. Check the registered number. (Default: 55) If fax forwarding is on, contact the recipient at the forwarding address regarding the documents. - page 5-5 page 5-24 OPERATION GUIDE 8-5