Xerox 6015/NI User Guide - Page 183

Troubleshooting Solving Print-Quality Problems When the print quality is poor, select the closest symptom from the following table and see the corresponding solution to correct the problem. You can also print a Demo Page to more precisely determine the print-quality problem. For details, see Information Pages on page 26. If the print quality does not improve after carrying out the appropriate action, contact your Xerox representative. Notes:   To enhance print quality, toner cartridges for many models of equipment have been designed to cease functioning at a predetermined point. Grayscale images printed with the composite black setting increment the color pages counter, because color consumables are used. Composite black is the default setting on most printers. Symptom Cause Solution Faded printouts with multiple The toner cartridges are not Xerox® Verify that the toner cartridges meet colors faded. toner cartridges. specifications, and replace them if necessary. The paper being used is outside the Replace the paper with a recommended recommended specification range. size and type, and confirm that your control panel and print driver settings are correct. For details, see Supported Paper on page 72. The paper type is heavier or thicker Adjust the paper type settings. For than the paper type selection. details, see Adjusting Paper Type on page 158. The bias transfer voltage needs to Adjust the bias transfer roller. For details, be adjusted for the paper type. see Adjusting the Bias Transfer Roller on page 158. The fuser needs to be adjusted for Adjust the fuser. For details, see Adjusting the paper type. the Fuser on page 158. The paper is damp. Replace the paper. The high-voltage supply is defective. For assistance, go to the Xerox® Support website at www.xerox.com/office/WC6015support. WorkCentre 6015 Color Multifunction Printer 183 User Guide