Xerox 6015/NI User Guide - Page 184
Symptom, Cause, Solution, Supported Paper, Consumables, Color Registration, Supported, Paper
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Troubleshooting Symptom Only one color is faded. Cause Toner cartridge is empty or damaged. Solution Check the condition of the toner cartridge and replace it if necessary. Stray black dots or white areas The paper is outside the (dropouts). recommended specification range. Replace the paper with a recommended size and type, and confirm that your control panel and print driver settings are correct. For details, see Supported Paper on page 72. The toner cartridges are not Xerox® Verify that the toner cartridges meet toner cartridges. specifications and replace them if necessary. For details, see Consumables on page 160. Vertical black or color The toner cartridges are not Xerox® Verify that the toner cartridges meet streaks or multiple colored toner cartridges. specifications and replace them if streaks or lines. necessary. For details, see Consumables Streaks in only one color. on page 160. There is a problem with the toner cartridge for that color. Check the toner cartridge for damage and replace if necessary. For assistance, go to the Xerox® Support website at www.xerox.com/office/WC6015support. Color around the edge of printing is incorrect. The color registration is incorrect. Adjust the color registration. For details, see Color Registration on page 157. Partial blanks, creased paper, or blotted printing. The paper is damp. Replace the paper. The paper is outside the Replace the paper with a recommended recommended specification range. size and type. For details, see Supported Paper on page 72. 184 WorkCentre 6015 Color Multifunction Printer User Guide