Contents
8
WorkCentre 6015 Color Multifunction Printer
User Guide
9
Troubleshooting
167
General Troubleshooting
.........................................................................................................................................
168
Printer Does Not Turn On
.................................................................................................................................
168
Printer Resets or Turns Off Frequently
........................................................................................................
168
The Printer Does Not Print
...............................................................................................................................
169
Printer is Making Unusual Noises
..................................................................................................................
169
Condensation has Formed Inside the Printer
...........................................................................................
170
Paper Jams
....................................................................................................................................................................
171
Minimizing Paper Jams
.....................................................................................................................................
171
Locating Paper Jams
..........................................................................................................................................
172
Clearing Paper Jams
..........................................................................................................................................
173
Troubleshooting Paper Jams
..........................................................................................................................
179
Print-Quality Problems
......................................................................................................................................
181
Getting Help
..................................................................................................................................................................
187
Error and Status Messages
..............................................................................................................................
187
PrintingScout Alerts
............................................................................................................................................
187
Online Support Assistant
..................................................................................................................................
187
Information Pages
..............................................................................................................................................
187
More Information
...............................................................................................................................................
188
A
Specifications
189
Printer Configurations and Options
.....................................................................................................................
190
Available Configurations
..................................................................................................................................
190
Standard Features
..............................................................................................................................................
190
Physical Specifications
..............................................................................................................................................
191
Weights and Dimensions
.................................................................................................................................
191
Total Space Requirements
...............................................................................................................................
191
Clearance Requirements
..................................................................................................................................
191
Environmental Specifications
.................................................................................................................................
193
Temperature
.........................................................................................................................................................
193
Relative Humidity
...............................................................................................................................................
193
Elevation
.................................................................................................................................................................
193
Electrical Specifications
............................................................................................................................................
194
Power Supply Voltage and Frequency
........................................................................................................
194
Power Consumption
...........................................................................................................................................
194
ENERGY STAR Qualified Product
...................................................................................................................
194
Performance Specifications
....................................................................................................................................
195
Controller Specifications
..........................................................................................................................................
196
Processor
................................................................................................................................................................
196
Memory
...................................................................................................................................................................
196
Interfaces
...............................................................................................................................................................
196