ZyXEL UAG4100 User Guide - Page 587
admin, My Certificates
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Chapter 53 Troubleshooting I cannot add the admin users to a user group with access users. You cannot put access users and admin users in the same user group. I cannot add the default admin account to a user group. You cannot put the default admin account into any user group. The schedule I configured is not being applied at the configured times. Make sure the UAG's current date and time are correct. I cannot get a certificate to import into the UAG. 1 For My Certificates, you can import a certificate that matches a corresponding certification request that was generated by the UAG. You can also import a certificate in PKCS#12 format, including the certificate's public and private keys. 2 You must remove any spaces from the certificate's filename before you can import the certificate. 3 Any certificate that you want to import has to be in one of these file formats: • Binary X.509: This is an ITU-T recommendation that defines the formats for X.509 certificates. • PEM (Base-64) encoded X.509: This Privacy Enhanced Mail format uses lowercase letters, uppercase letters and numerals to convert a binary X.509 certificate into a printable form. • Binary PKCS#7: This is a standard that defines the general syntax for data (including digital signatures) that may be encrypted. A PKCS #7 file is used to transfer a public key certificate. The private key is not included. The UAG currently allows the importation of a PKS#7 file that contains a single certificate. • PEM (Base-64) encoded PKCS#7: This Privacy Enhanced Mail (PEM) format uses lowercase letters, uppercase letters and numerals to convert a binary PKCS#7 certificate into a printable form. • Binary PKCS#12: This is a format for transferring public key and private key certificates.The private key in a PKCS #12 file is within a password-encrypted envelope. The file's password is not connected to your certificate's public or private passwords. Exporting a PKCS #12 file creates this and you must provide it to decrypt the contents when you import the file into the UAG. Note: Be careful not to convert a binary file to text during the transfer process. It is easy for this to occur since many programs use text files by default. UAG Series User's Guide 587