Apple MA623LL User Manual - Page 87

Settings > General > Reset > Erase All Content and Settings. All your preferences - upgrade

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 If that doesn't work, download and install (or reinstall) the latest version of iTunes from www.apple.com/itunes. If iPod touch won't turn on, or if the display freezes or doesn't respond  iPod touch may need charging. See "Charging the Battery" on page 22.  Press and hold the Home button for at least six seconds, until the application you were using quits.  If that doesn't work, turn off iPod touch and turn it on again. Press and hold the Sleep/Wake button on top of iPod touch for a few seconds until a red slider appears, and then drag the slider. Then press and hold the Sleep/Wake button until the Apple logo appears.  If that doesn't work, reset iPod touch. Press and hold both the Sleep/Wake button and the Home button for at least ten seconds, until the Apple logo appears. If iPod touch continues to freeze or not respond after you reset it  Reset iPod touch settings. From the Home screen choose Settings > General > Reset > Reset All Settings. All your preferences are reset, but your data and media are left untouched.  If that doesn't work, erase all content on iPod touch. From the Home screen choose Settings > General > Reset > "Erase All Content and Settings." All your preferences are reset, and all your data and media are removed from iPod touch.  If that doesn't work, restore the iPod touch software. See "Updating and Restoring iPod touch Software" on page 89. If iPod touch isn't playing sound  Unplug and reconnect the headphones. Make sure the connector is pushed in all the way.  Make sure the volume isn't turned down all the way.  Music on iPod touch might be paused. From the Home screen tap Music, tap Now Playing, then tap .  Check to see if a volume limit is set. From the Home screen choose Settings > Music > Volume Limit. For more information, see page 79.  Make sure you are using iTunes 7.6 or later (go to www.apple.com/itunes). Songs purchased from the iTunes Store using earlier versions of iTunes won't play on iPod touch until you upgrade iTunes.  If you are using the optional dock's line out port, make sure your stereo or external speakers are turned on and working properly. If iPod touch shows a message saying "This accessory is not supported by iPod" The accessory you attached will not work with iPod touch. Appendix A Tips and Troubleshooting 87

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Appendix A
Tips and Troubleshooting
87
Â
If that doesn’t work, download and install (or reinstall) the latest version of iTunes
from www.apple.com/itunes.
If iPod touch won’t turn on, or if the display freezes or doesn’t respond
Â
iPod touch may need charging. See “Charging the Battery” on page 22.
Â
Press and hold the Home
button for at least six seconds, until the application you
were using quits.
Â
If that doesn’t work, turn off iPod touch and turn it on again. Press and hold the
Sleep/Wake button on top of iPod touch for a few seconds until a red slider appears,
and then drag the slider. Then press and hold the Sleep/Wake button until the Apple
logo appears.
Â
If that doesn’t work, reset iPod touch. Press and hold both the Sleep/Wake button
and the Home
button for at least ten seconds, until the Apple logo appears.
If iPod touch continues to freeze or not respond after you reset it
Â
Reset iPod touch settings. From the Home screen choose Settings > General > Reset
> Reset All Settings. All your preferences are reset, but your data and media are left
untouched.
Â
If that doesn’t work, erase all content on iPod touch. From the Home screen choose
Settings > General > Reset > “Erase All Content and Settings.” All your preferences
are reset, and all your data and media are removed from iPod touch.
Â
If that doesn’t work, restore the iPod touch software. See “Updating and Restoring
iPod touch Software” on page 89.
If iPod touch isn’t playing sound
Â
Unplug and reconnect the headphones. Make sure the connector is pushed in all
the way.
Â
Make sure the volume isn’t turned down all the way.
Â
Music on iPod touch might be paused. From the Home screen tap Music, tap Now
Playing, then tap
.
Â
Check to see if a volume limit is set. From the Home screen choose Settings > Music
> Volume Limit. For more information, see page 79.
Â
Make sure you are using iTunes 7.6 or later (go to www.apple.com/itunes). Songs
purchased from the iTunes Store using earlier versions of iTunes won’t play on
iPod touch until you upgrade iTunes.
Â
If you are using the optional dock’s line out port, make sure your stereo or external
speakers are turned on and working properly.
If iPod touch shows a message saying “This accessory is not supported by iPod”
The accessory you attached will not work with iPod touch.