Brother International 4200CN Users Manual - English - Page 96

Faded or Dirty Printouts, White Areas (drop-outs), Creases, Blurs

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Faded or Dirty Printouts, White Areas (drop-outs), Creases, Blurs Symptom Faded printouts Dirty spots are printed Possible Cause Action Is the media suitable? Replace the media with a recommend size and type, and confirm that your printer driver settings are correct. See Suitable and Unsuitable Paper Types on page 3-1 Is the paper damp? Replace the paper. See Loading Paper on page 3-7. The print head cartridge is old or damaged. Replace the print head cartridge. See Replacing the Print Head Cartridge (PH-12CL) on page 7-5. Is the printer driver's toner save function active? In the printer driver, deactivate the toner save function on the Graphics tab (Windows®), or the General dialog box (Macintosh®). See Help. The power supply is defective. Contact your dealer or Brother Customer Service. Is the media suitable? Are you using preprinted or inkjet paper? Replace the media with a recommend size and type, and confirm that your printer driver settings are correct. See Suitable and Unsuitable Paper Types on page 3-1. The print head cartridge is old or damaged. Replace the print head cartridge. See Replacing the Print Head Cartridge (PH-12CL) on page 7-5. Vertical black lines The print head cartridge, transfer roll cartridge or fuser unit is old or damaged. Check the print head cartridge, transfer roll cartridge and fuser unit and replace them as necessary. See Replacing the Print Head Cartridge (PH-12CL) on page 7-5. See Replacing the Transfer Roll Cartridge (TR-11CL) on page 7-11. See Replacing the Fuser unit (FP-12CL) on page 7-14. Recurring smudges Dirt in the paper path. Print several blank sheets. The print head cartridge, transfer roll cartridge or fuser unit is old or damaged. Check the print head cartridge, transfer roll cartridge and fuser unit and replace them as necessary. See Replacing the Print Head Cartridge (PH-12CL) on page 7-5. See Replacing the Transfer Roll Cartridge (TR-11CL) on page 7-11. See Replacing the Fuser unit (FP-12CL) on page 7-14 5 - 7 TROUBLESHOOTING

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5 - 7
TROUBLESHOOTING
Faded or Dirty Printouts, White Areas (drop-outs), Creases, Blurs
Symptom
Possible Cause
Action
Faded printouts
Is the media suitable?
Replace the media with a recommend size
and type, and confirm that your printer
driver settings are correct.
See
Suitable and Unsuitable Paper Types
on page 3-1
Is the paper damp?
Replace the paper.
See
Loading Paper
on page 3-7.
The print head cartridge is old or damaged.
Replace the print head cartridge.
See
Replacing the Print Head Cartridge
(PH-12CL)
on page 7-5.
Is the printer driver’s toner save function
active?
In the printer driver, deactivate the toner
save function on the
Graphics
tab
(Windows
®
), or the
General
dialog box
(Macintosh
®
).
See
Help
.
The power supply is defective.
Contact your dealer or Brother Customer
Service.
Dirty spots are
printed
Is the media suitable? Are you using
preprinted or inkjet paper?
Replace the media with a recommend size
and type, and confirm that your printer
driver settings are correct.
See
Suitable and Unsuitable Paper Types
on page 3-1.
The print head cartridge is old or damaged.
Replace the print head cartridge.
See
Replacing the Print Head Cartridge
(PH-12CL)
on page 7-5.
Vertical black lines
The print head cartridge, transfer roll
cartridge or fuser unit is old or damaged.
Check the print head cartridge, transfer roll
cartridge and fuser unit and replace them
as necessary.
See
Replacing the Print Head Cartridge
(PH-12CL)
on page 7-5.
See
Replacing the Transfer Roll Cartridge
(TR-11CL)
on page 7-11.
See Replacing the Fuser unit (FP-12CL)
on
page 7-14.
Recurring smudges
Dirt in the paper path.
Print several blank sheets.
The print head cartridge, transfer roll
cartridge or fuser unit is old or damaged.
Check the print head cartridge, transfer roll
cartridge and fuser unit and replace them
as necessary.
See
Replacing the Print Head Cartridge
(PH-12CL)
on page 7-5.
See
Replacing the Transfer Roll Cartridge
(TR-11CL)
on page 7-11.
See Replacing the Fuser unit (FP-12CL)
on
page 7-14