Brother International PE-DESIGN 10 Startup : Reference Guide - Page 24

Technical Support/Service

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Technical Support/Service Technical Support/Service Technical Support If a problem occurs, click or [Help] in the screen and select [Customer Support] to visit the "Brother Solutions Center" at (http://support.brother.com/), where you can find causes and solutions to problems, answers to frequently asked questions and information for software updates. Contact technical support if the problems are not addressed. Please check the company web site (http:// www.brother.com/) to find the technical support in your area. a Before contacting web site: 1) Have your Windows® operating system updated to the most current version. 2) Find the make and model number of the computer that you are using as well as the Windows® operating system version. 3) Obtain information about any error messages that appear. This information will help expedite the processing of your inquiries. 4) Check and update the software to the latest version. Online Registration If you wish to be contacted about upgrades and provided with important information such as future product developments and improvements, you can register your product online by following a simple registration procedure. Click [Online Registration] on the menu of [Layout & Editing] to start up the installed Web browser and open the online registration page on our Web site. http://www.brother.com/registration/ a Online registration may not be available in some areas. 15

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15
Technical Support/Service
Technical Support/Service
Technical Support
If a problem occurs, click
or
[Help]
in the screen and select
[Customer Support]
to visit the "Brother
Solutions Center" at (http://support.brother.com/), where you can find causes and solutions to problems,
answers to frequently asked questions and information for software updates.
Contact technical support if the problems are not addressed. Please check the company web site (http://
www.brother.com/) to find the technical support in your area.
Online Registration
If you wish to be contacted about upgrades and provided with important information such as future product
developments and improvements, you can register your product online by following a simple registration
procedure.
Click
[Online Registration]
on the
menu of
[Layout & Editing]
to start up the installed Web browser
and open the online registration page on our Web site.
a
Before contacting web site:
1)
Have your Windows
®
operating system updated to the most current version.
2)
Find the make and model number of the computer that you are using as well as the Windows
®
operating system version.
3)
Obtain information about any error messages that appear. This information will help expedite the
processing of your inquiries.
4)
Check and update the software to the latest version.
a
Online registration may not be available in some areas.