Canon C50FSi Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 277

Messages List VK-64/VK-16 Recording Engine Logs A list of messages shown in the Storage Server log file "nvr_re_log_.txt" ( is either 0 or 1) is shown below. These messages are generated by the recording engine (Win32 service) that runs as part of a Storage Server. Messages Camera : / frames discarded due to busy drive thread in last 1 minutes. Cause Action x frames out of y frames are discarded because there were a large number of frames that have been requested to be written in the disk. It is difficult for the current settings of the recording engine to process this amount of tasks. This message is recorded when recording failure occurs when disk is under a heavy load. Reduce the system load using the following methods. 1) Reduce the amount of data to record (For example, lower the resolution or frame rate). 2) Install an additional hard disk. 3) Implement an action such as upgrading the CPU, or increasing memory or existing hard disk space. Camera : / frames discarded due to busy frame queue in last 1 minutes. x frames out of y frames are discarded because there were a large number of unprocessed frames. It may be that CPU or hard disk drive is unable to process data at the same speed rate as the data reception. This message is recorded when recording failure occurs due to motion detection or too many event occurrences. Reduce the system load using the following methods. 1) Reduce the amount of data to record (For example, lower the resolution or frame rate). 2) Install an additional hard disk. 3) Implement an action such as upgrading the CPU, or increasing memory or existing hard disk space. Error resolving name for POP server host: port Error: : When sending E-mail, the recording engine could not resolve the host name of the POP server. Refer to the corresponding Winsock error code in "A List of Error Codes in Log File" (➝ P. 282). Error connecting socket for POP server host: port Error: : When sending E-mail, the recording engine could not connect to the POP server. Refer to the corresponding Winsock error code in "A List of Error Codes in Log File" (➝ P. 282). POP connection error: 0 POP response: When sending E-mail, an error occurred in the first response sent after connecting to the POP server. Refer to "A List of Error Codes in Log File" (➝ P. 282). POP user error: 0 POP response: When sending E-mail, the user name entered for the POP server could not be authenticated. Check the Storage Server configuration to see if the entered user name is correct. Troubleshooting 9 277