Canon C50FSi Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 279

Error Codes in Log File

Page 279 highlights

Messages List Messages Error writing frame for camera : Cause Cannot write data in the hard disk. Action Check to ensure that the specified drive is not configured as read-only. In addition, ensure that all directories in this path are writable. When the drive cannot be used due to the above reason, configure it in a way so that there are no camera servers records on this drive. * This is also recorded when the date & time of the PC is reset to past. When this occurs, this error will no longer be recorded when the date and time is reset to the current date and time. ERROR(timeout): socket type=(IMAGE/EVENT/ COMMAND), cameraserver=(:< port>) A timeout occurred while waiting for a response from the specified camera server. This normally occurs when the camera server is offline. IMAGE == Get image process EVENT == Get camera server status process implemented by GetNotice COMMAND == Camera server operation/configuration change command process Check to ensure that the camera server is on and connected to the network. If a proxy server is configured using the Storage Server Configuration tool, check to ensure that the proxy server is running. ERROR(connect): socket type=(IMAGE/EVENT/ COMMAND), cameraserver=(:< port>) win32_error=(:) An error occurred when connecting to the specified camera server. IMAGE == Get image process EVENT == Get camera server status process implemented by GetNotice COMMAND == Camera server operation/configuration change command process * same applies for "ERROR (WSAConnect)". Refer to the corresponding Winsock error code in "A List of Error Codes in Log File" (➝ P. 282). ERROR(http): socket type=(IMAGE/EVENT/ COMMAND), cameraserver=(:< port>) http_status=() An HTTP error occurred when connecting to the camera server. IMAGE == Get image process EVENT == Get camera server status process implemented by GetNotice COMMAND == Camera server operation/configuration change command process Refer to the corresponding HTTP error code in "A List of Error Codes in Log File" (➝ P. 282). Troubleshooting 9 279

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279
9
Troubleshooting
Error writing frame for
camera <camera>:
<error message>
ERROR(timeout): socket
type=(IMAGE/EVENT/
COMMAND),
cameraserver=(<host>:<
port>)
ERROR(connect): socket
type=(IMAGE/EVENT/
COMMAND),
cameraserver=(<host>:<
port>)
win32_error=(<Winsock
Winsock error
code>:<error message>)
ERROR(http): socket
type=(IMAGE/EVENT/
COMMAND),
cameraserver=(<host>:<
port>)
http_status=(<HTTP
error code>)
Cannot write data in the hard
disk.
A timeout occurred while waiting
for a response from the specified
camera server. This normally
occurs when the camera server is
offline.
IMAGE == Get image process
EVENT == Get camera server
status process implemented by
GetNotice
COMMAND == Camera server
operation/configuration change
command process
An error occurred when
connecting to the specified
camera server.
IMAGE == Get image process
EVENT == Get camera server
status process implemented by
GetNotice
COMMAND == Camera server
operation/configuration change
command process
* same applies for “ERROR
(WSAConnect)”.
An HTTP error occurred when
connecting to the camera server.
IMAGE == Get image process
EVENT == Get camera server
status process implemented by
GetNotice
COMMAND == Camera server
operation/configuration change
command process
Check to ensure that the
specified drive is not configured
as read-only. In addition, ensure
that all directories in this path
are writable. When the drive
cannot be used due to the
above reason, configure it in a
way so that there are no camera
servers records on this drive.
*
This is also recorded when the
date & time of the PC is reset to
past. When this occurs, this
error will no longer be recorded
when the date and time is reset
to the current date and time.
Check to ensure that the
camera server is on and
connected to the network. If a
proxy server is configured using
the Storage Server
Configuration tool, check to
ensure that the proxy server is
running.
Refer to the corresponding
Winsock error code in “A List of
Error Codes in Log File”
(
P. 282).
Refer to the corresponding
HTTP error code in “A List of
Error Codes in Log File”
(
P. 282).
Messages List
Messages
Cause
Action