Canon PIXMA MP510 Quick Start Guide - Page 65

Cannot Connect to Computer Properly - drivers windows 8

Get Canon PIXMA MP510 PDF manuals and user guides View all Canon PIXMA MP510 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 65 highlights

Cause The Setup CD-ROM is defective. Action Click Start, select My Computer, and confirm that the CD-ROM icon is visible. In non-XP Windows, double-click the My Computer icon and confirm that the CD-ROM icon is visible in the window. Confirm that the CD-ROM icon is displayed when you insert the CD-ROM. If the CD-ROM icon is not displayed, restart your computer. If the icon is still not displayed, try different disks and see if they are displayed. If other disks are displayed, there is a problem with the Setup CD-ROM. Contact a Canon service representative. Cannot Connect to Computer Properly „ Printing Speed Is Slow / USB 2.0 Hi-Speed Connection Does Not Work Cause Your system environment is not fully compatible with USB 2.0 Hi-Speed. Action If your system environment is not fully compatible with USB 2.0 Hi-Speed, the machine will operate at a lower speed provided under USB 1.1. In this case, the machine operates properly but printing speed may slow down due to communication speed. Check the following to ensure that your system environment supports USB 2.0 Hi-Speed connection. z The USB port on your computer supports USB 2.0 Hi-Speed connection. z The USB cable, and the USB hub if you are using one, support USB 2.0 Hi- Speed connection. Be sure to use a certified USB 2.0 Hi-Speed cable. We recommend the cable to be no longer than around 10 feet (3 meters). z The operating system of your computer supports USB 2.0 Hi-Speed connection. Obtain and install the latest update for your computer. z The USB 2.0 Hi-Speed driver operates properly. Obtain the latest version of the USB 2.0 Hi-Speed driver compatible with your hardware and install it on your computer. Important For details on USB 2.0 Hi-Speed of your system environment, contact the manufacturer of your computer, USB cable, or USB hub. „ "Hi-Speed USB Device Plugged into non-Hi-Speed USB Hub" or "This Device Can Perform Faster" Message Is Displayed (Windows XP Only) Cause The machine is connected to a computer that does not support USB 2.0 Hi-Speed. Action Your system environment is not compatible with USB 2.0. See "Printing Speed Is Slow / USB 2.0 Hi-Speed Connection Does Not Work" on page 61. Troubleshooting 61

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
61
Troubleshooting
Cannot Connect to Computer Properly
Printing Speed Is Slow / USB 2.0 Hi-Speed Connection Does Not Work
“Hi-Speed USB Device Plugged into non-Hi-Speed USB Hub” or “This
Device Can Perform Faster” Message Is Displayed (Windows XP Only)
The
Setup CD-ROM
is defective.
Click
Start
, select
My Computer
, and confirm that the CD-ROM icon
is
visible.
In non-XP Windows, double-click the
My Computer
icon and confirm that the
CD-ROM icon
is visible in the window.
Confirm that the CD-ROM icon is displayed when you insert the CD-ROM.
If the CD-ROM icon is not displayed, restart your computer. If the icon is still not
displayed, try different disks and see if they are displayed. If other disks are
displayed, there is a problem with the
Setup CD-ROM
. Contact a Canon service
representative.
Cause
Action
Your system environment is not fully
compatible with USB 2.0 Hi-Speed.
If your system environment is not fully compatible with USB 2.0 Hi-Speed, the
machine will operate at a lower speed provided under USB 1.1. In this case, the
machine operates properly but printing speed may slow down due to
communication speed.
Check the following to ensure that your system environment supports USB 2.0
Hi-Speed connection.
The USB port on your computer supports USB 2.0 Hi-Speed connection.
The USB cable, and the USB hub if you are using one, support USB 2.0 Hi-
Speed connection.
Be sure to use a certified USB 2.0 Hi-Speed cable. We recommend the cable
to be no longer than around 10 feet (3 meters).
The operating system of your computer supports USB 2.0 Hi-Speed
connection.
Obtain and install the latest update for your computer.
The USB 2.0 Hi-Speed driver operates properly.
Obtain the latest version of the USB 2.0 Hi-Speed driver compatible with your
hardware and install it on your computer.
Important
For details on USB 2.0 Hi-Speed of your system environment, contact the
manufacturer of your computer, USB cable, or USB hub.
Cause
Action
The machine is connected to a
computer that does not support USB
2.0 Hi-Speed.
Your system environment is not compatible with USB 2.0.
See “Printing Speed Is Slow / USB 2.0 Hi-Speed Connection Does Not Work” on
page 61.
Cause
Action