Canon PIXMA Pro9000 Quick Start Guide - Page 71
In Windows XP and Windows 2000, Prevent paper abrasion, Maintenance, Custom Settings
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Troubleshooting Problem Printed Surface is Scratched/Back of Paper is Smudged Possible Cause Thick paper is used Try This Select the Prevent paper abrasion check box to widen the clearance between the Print Head and the loaded paper. The settings here are also applied under Direct Printing from a digital camera. Clear the Prevent paper abrasion check box once printing is complete, and then click Send. 1. Open the printer properties dialog box. 2. Click the Maintenance tab and then Custom Settings. In Windows XP and Windows 2000 When not logged on as a computer administrator or Administrators, you cannot open the Custom Settings dialog box. For further information on how to log on as an administrator, refer to your Windows documentation. 3. Select the Prevent paper abrasion check box and click Send. Click OK when the confirmation message appears. 1. Open the Canon IJ Printer Utility dialog box. 2. Select Custom Settings from the pop-up menu. 3. Select the Prevent paper abrasion check box and click Send. Click OK when the confirmation message appears. Board paper or especially thick paper is used Fine Art Paper "Photo Rag" is used Paper abrasion can be prevented by pressing the RESUME/ CANCEL button on the printer. With the printer on, hold down the RESUME/CANCEL button until the POWER lamp flashes green seven times, and then release the button. To cancel the setting, turn off the printer. If you are printing on board paper or especially thick paper (from 0.6 mm / 23 mil to 1.2 mm / 47 mil), select Board Paper from Media Type in the printer driver. The printed surface may be scratched or a malfunction may occur if Media Type is set to anything other than Board Paper. Paper that is thicker than 1.2 mm / 47 mil cannot be used. If the surface of the Fine Art Paper "Photo Rag" is scratched, set the printer driver to prevent scratching the paper according to "Thick paper is used" on page 67. If the printed surface of the paper is still being scratched, undo the settings that prevent the paper from being scratched and select a paper size which says "Art XX [Margin 35 mm]" from Page Size. 67