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Reducing the Frequency of Paper Jams

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Reducing the Frequency of Paper Jams If paper jams occur frequently, even though there is no apparent problem with the machine, either one of the following two reasons may be the cause. Follow the instructions described below to reduce the frequency of paper jams. ˔ There are torn pieces of paper left inside the machine. Pulling jammed paper out of the machine by force may leave parts of the paper torn inside, leading to frequent paper jams. If paper tears while you are trying to remove jammed paper from the machine, make sure that you remove all of the torn pieces. ˔ The paper loaded in the paper drawer differs from the setting. Make sure that the paper loaded in the paper drawer matches the paper size/type registered in [Paper Settings] in [Preferences] (Settings/Registration). 204

Section	Page
Before You Start Using This Machine	9
What This Machine Can Do	10
Main Power and Energy Saver Key	12
Parts and Their Functions	14
Control Panel and Touch Panel Display	17
Main Menu Screen Settings	22
Changing Settings According to Your Needs	24
Flow of Basic Operations	25
How to Make a Copy	26
Things You Can Do with the Copy Functions	28
Sending a Fax	32
Things You Can Do with the Fax Functions	34
Sending Scanned Data (E-Mail/I-Fax/File Servers)	38
Things You Can Do with the Scan and Send Functions	40
Storing Scanned Data	44
Things You Can Do with the Scan and Store Functions	46
Printing Stored Data	48
Sending Stored Data	50
Things You Can Do with the Access Stored Files Functions (File Operation)	52
Things You Can Do with the Access Stored Files Functions (Print)	53
Things You Can Do with the Access Stored Files Functions (Send)	56
Operating the Machine from a Computer (Remote UI)	58
Printing from a Computer	60
Routine Maintenance	63
Loading Paper	64
Replacing the Stamp Cartridge (Duplex Color Image Reader Unit-G1)	90
Replacing the Staple Cartridge (For Optional Products)	93
Removing Staple Waste (For Optional Products)	107
Removing Punch Waste (For Optional Products)	111
Removing Trim Waste (Inner Booklet Trimmer-A1)	116
Operating the Limited Functions Mode	118
Replacing the Toner Cartridge	121
Routine Cleaning	126
Consumables	136
Troubleshooting	139
Clearing Paper Jams	140
Reducing the Frequency of Paper Jams	204
Clearing Staple Jams (For Optional Products)	205
If Memory Becomes Full During Scanning	218
When an Error Message Is Displayed	220
When an Error Code Is Displayed	221
Printer/Fax Driver Troubleshooting	222
Service Call Message	223

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204

Reducing the Frequency of Paper

Jams

If paper jams occur frequently, even though there is no apparent problem with the machine, either one of the following two

reasons may be the cause. Follow the instructions described below to reduce the frequency of paper jams.

●

There are torn pieces of paper left inside the machine.

Pulling jammed paper out of the machine by force may leave parts of the paper torn inside, leading to frequent paper

jams. If paper tears while you are trying to remove jammed paper from the machine, make sure that you remove all of the

torn pieces.

●

The paper loaded in the paper drawer diﬀers from the setting.

Make sure that the paper loaded in the paper drawer matches the paper size/type registered in [Paper Settings] in

[Preferences] (Settings/Registration).