Compaq ProLiant 8000 ProLiant 8000 Servers Maintenance and Service Guide - Page 176

Run the System Configuration Utility to initialize, for SCSI Port X

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Diagnostics and Troubleshooting 6-49 Table 6-16 ADU Diagnostic Messages continued Message Description Drive (bay) X is a replacement drive marked OK This drive has been replaced and marked OK by the firmware. This may occur if a drive has an intermittent failure. For example, if a drive has previously failed, then when ADU is run, the drive starts working again. Drive (bay) X is failed The indicated physical drive has failed. Drive (bay) X is undergoing drive recovery This drive is being rebuilt from the corresponding mirror or parity data. Drive (bay) X needs replacing The 210-megabyte hard drive has firmware version 2.30 or 2.31. Drive (bay) X upload code not readable An error occurred while ADU was trying to read the upload code information from this drive. Drive (bay) X was inadvertently replaced The physical drive was incorrectly replaced after another drive failed. Drive Monitoring features are unobtainable Drive Monitoring is NOT enabled for SCSI Port X Drive ID Y Drive time-out occurred on physical drive bay X Drive X indicates position Y Duplicate write memory error ADU unable to get monitor and performance data due to fatal command problem (such as drive time-out) or unable to get data due to these features not supported on the controller. The monitor and performance features have not been enabled on this drive. ADU issued a command to a physical drive and the command was never acknowledged. Message indicates a designated physical drive, which appears to be scrambled or in a drive bay other than the one for which it was originally configured. Data could not be written to the array accelerator board in duplicate due to the detection of parity errors. This is not a data loss situation. Recommended Action Replace the drive. Replace the drive. Normal operations should occur. Replace the drive. If there were multiple errors, this drive may need to be replaced. 1. Replace the drive that was incorrectly replaced. 2. Replace the original drive that failed. Do not run the System Configuration Utility and try to reconfigure; data will be lost. Check for other errors such as time-outs. If no other errors occur, upgrade the firmware to a version that supports monitor and performance, if desired. Run the System Configuration Utility to initialize the monitor and performance features. The drive or cable may be bad. Check the other error messages on the Diagnostics screen to determine resolution. Examine the graphical drive representation on ADU to determine proper drive locations. Remove drive X and place it in drive position Y. Rearrange the drives according to the ADU instructions. Replace the array accelerator board. continued

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Diagnostics and Troubleshooting
6-49
Table 6-16
ADU Diagnostic Messages
continued
Message
Description
Recommended Action
Drive (bay) X is a
replacement
drive marked OK
This drive has been replaced and
marked OK by the firmware. This
may occur if a drive has an
intermittent failure. For example, if a
drive has previously failed, then
when ADU is run, the drive starts
working again.
Replace the drive.
Drive (bay) X is
failed
The indicated physical drive has
failed.
Replace the drive.
Drive (bay) X is
undergoing drive
recovery
This drive is being rebuilt from the
corresponding mirror or parity data.
Normal operations should occur.
Drive (bay) X
needs replacing
The 210-megabyte hard drive has
firmware version 2.30 or 2.31.
Replace the drive.
Drive (bay) X
upload code not
readable
An error occurred while ADU was
trying to read the upload code
information from this drive.
If there were multiple errors, this drive may
need to be replaced.
Drive (bay) X
was
inadvertently
replaced
The physical drive was incorrectly
replaced after another drive failed.
1.
Replace the drive that was incorrectly
replaced.
2.
Replace the original drive that failed.
Do not run the System Configuration Utility and
try to reconfigure; data will be lost.
Drive Monitoring
features are
unobtainable
ADU unable to get monitor and
performance data due to fatal
command problem (such as drive
time-out) or unable to get data due to
these features not supported on the
controller.
Check for other errors such as time-outs. If no
other errors occur, upgrade the firmware to a
version that supports monitor and performance,
if desired.
Drive Monitoring
is NOT enabled
for SCSI Port X
Drive ID Y
The monitor and performance
features have not been enabled on
this drive.
Run the System Configuration Utility to initialize
the monitor and performance features.
Drive time-out
occurred on
physical drive
bay X
ADU issued a command to a physical
drive and the command was never
acknowledged.
The drive or cable may be bad. Check the other
error messages on the Diagnostics screen to
determine resolution.
Drive X indicates
position Y
Message indicates a designated
physical drive, which appears to be
scrambled or in a drive bay other
than the one for which it was
originally configured.
Examine the graphical drive representation on
ADU to determine proper drive locations.
Remove drive X and place it in drive position Y.
Rearrange the drives according to the ADU
instructions.
Duplicate write
memory error
Data could not be written to the array
accelerator board in duplicate due to
the detection of parity errors. This is
not a data loss situation.
Replace the array accelerator board.
continued