Dell DR4000 Administrator Guide - Page 124

Generating a Diagnostics Log File on DR4000 System Software

Get Dell DR4000 PDF manuals and user guides View all Dell DR4000 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 124 highlights

FILE LOCATION: C:\Users\bruce_wylie\Desktop\Dell Docs\~Sidewinder_Docs_DR4000\FRAME_Conversion_DR4000_AdminGuide\~DR4000_AG_F • Some system processes failed to start properly. • The system detected an unsupported configuration. When in the Support mode, the DR4000 system displays the following alert message: Figure 8-1. DR4000 System Support Mode The Support mode puts the DR4000 system into a state in which only the following tasks can be performed: • Generate a system diagnostics file. For more information, see "Generating a Diagnostics Log File" on page 77. • Upgrade the system software. For more information, see "Upgrading the DR4000 System Software" on page 79. • Contact Dell Support for assistance. For more information, see "Contacting Dell" on page 122. NOTE: Dell recommends that you generate a DR4000 system diagnostics file whenever the DR4000 system is in Maintenance or Support modes if one was not automatically generated. DELL CONFIDENTIAL - PRELIMINARY 1/10/12 - FOR PROOF ONLY 116 Troubleshooting and Maintenance

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
116
Troubleshooting and Maintenance
FILE LOCATION:
C:\Users\bruce_wylie\Desktop\Dell
Docs\~Sidewinder_Docs_DR4000\FRAME_Conversion_DR4000_AdminGuide\~DR4000_AG_F
DELL CONFIDENTIAL – PRELIMINARY 1/10/12 - FOR PROOF ONLY
•
Some system processes failed to start properly.
•
The system detected an unsupported configuration.
When in the Support mode, the DR4000 system displays the following alert
message:
Figure 8-1.
DR4000 System Support Mode
The Support mode puts the DR4000 system into a state in which only the
following tasks can be performed:
•
Generate a system diagnostics file. For more information, see
"Generating a Diagnostics Log File" on page 77.
•
Upgrade the system software. For more information, see "Upgrading the
DR4000 System Software" on page 79.
•
Contact Dell Support for assistance. For more information, see
"Contacting Dell" on page 122.
NOTE:
Dell recommends that you generate a DR4000 system diagnostics file
whenever the DR4000 system is in Maintenance or Support modes if one was
not automatically generated.