Home » Dell Manuals » Servers » Dell DR4000 » Manual Viewer

Dell DR4000 Administrator Guide - Page 83

Using the DR4000 System Support Options, About the Support Information

Add to My Manuals
Save this manual to your list of manuals

Page 83 highlights

7 Using the DR4000 System Support Options This chapter describes how you can use the Support page and its Diagnostics and Software Upgrade options to maintain your DR4000 system. To access these options, use the DR4000 system navigation panel or go directly to the Diagnostics or Software Upgrade hyperlinks on the Support page. About the Support Information When the Support page is displayed, the Support Information pane identifies your system by providing the following information: • Software Version (DR4000 system software version installed) • Service Tag (DR4000 system appliance bar code label) • Last Diagnostic Run (timestamp for latest system diagnostic log file) • BIOS Version • MAC Address • Ethernet ports (displays information about bonded ports only; if 10- GbE NICs are installed, it will only display information about two ports) - Eth0 MAC address and port speed in megabytes/second (MB/s) - Eth1 MAC address and port speed in MB/s - Eth2 MAC address and port speed in MB/s - Eth3 MAC address and port speed in MB/s • Dell Support hyperlink (support.dell.com) NOTE: The Support Information pane contains important system information that may be needed if you need to contact Dell Support for any technical assistance. NOTE: For additional System Information, click Dashboard in the navigation panel to display its System Information pane, which lists System Name, Software Version, Current Date/Time, Cleaner Status, Total Savings (in percentage), Number of Files in Containers, Number of Containers, Number of Replicated Containers, and Capacity Before Optimization. DELL CONFIDENTIAL - PRELIMINARY 1/10/12 - FOR PROOF ONLY Using the DR4000 System Support Options 75

Section	Page
Introduction to the Administrator Guide	9
About this Guide	9
Other Information You May Need	9
Understanding the DR4000 System	11
About the DR4000 System	12
Data Storage Terminology and Concepts	12
Data Deduplication and Compression	12
Replication	14
Supported File System Protocols	15
Supported Software and Hardware	16
DR4000 System and Data Operations	16
Setting Up the DR4000 System	19
Interacting with the DR4000 System	19
Networking Preparations for the DR4000 System	19
Connections for a DR4000 System	20
Initializing the DR4000 System	21
Default IP Address and Subnet Mask Address for Set Up	22
Local Console Connection	22
iDRAC Connection	23
Logging in and Initializing the DR4000	24
Logging on Using a Web Interface	26
About the Dashboard Page and Options	29
Understanding the Dashboard Options	29
Alerts	29
Events	29
Health	30
Usage	31
Statistics: Container	32
Statistics: Replication	33
About the Storage Page and Options	33
Understanding the Storage Options	34
Containers	34
Replication	35
Compression	35
About the Schedule Page and Options	35
Understanding the Schedule Options	36
About the System Configuration Page and Options	36
Understanding the System Configuration Options	36
System Configuration Page Options Bar	37
About the Support Page and Options	37
Understanding the Support Page Options	38
Diagnostics	38
Software Upgrade	38
Configuring the DR4000 System Settings	41
Configuring Networking Settings	41
Networking Page: Ethernet Port Values	44
Managing the DR4000 System Password	45
Modifying the System Password	46
Resetting the Default System Password	46
Shutting Down the DR4000 System	47
Rebooting the DR4000 System	47
Configuring Compression Level Settings	48
Configuring Active Directory Settings	48
Configuring Email Alert Settings	49
Adding a Recipient Email Address	49
Editing or Deleting a Recipient Email Address	50
Sending a Test Message	51
Configuring Administrator Contact Information	51
Adding Administrator Contact Information	52
Editing Administrator Contact Information	52
Configuring Relay Hosts	53
Adding a Relay Host	53
Editing a Relay Host	54
Managing System Date and Time Settings	54
Editing System Date and Time Settings	55
Creating Containers	56
Managing DR4000 Storage Operations	57
Managing Container Operations	57
Creating Containers	57
Editing Containers	59
Deleting Containers	62
Moving Data into a Container	62
Displaying Container Statistics	63
Managing Replication Operations	64
Creating Replication Relationships	64
Editing Replication Relationships	66
Deleting Replication Relationships	66
Starting and Stopping Replication	67
Setting the Replication Bandwidth	67
Displaying Statistics	68
Creating a Replication Schedule	69
Monitoring the DR4000 System	71
Monitoring Operations using the Dashboard Page	71
System Status Bar	71
DR4000 Capacity-Storage Savings-Throughput	72
System Information Pane	72
Monitoring System Alerts	73
Using the Dashboard Page	73
Using the Dashboard Alerts Option	73
Monitoring System Events	74
Using the Dashboard Page	74
Using the Dashboard Events Option	74
Monitoring System Health	75
Using the Dashboard Page	75
Using the Dashboard Health Option	75
Monitoring System Usage	77
Monitoring System Usage	78
Setting a Latest Range Value	78
Setting a Time Range Value	79
Monitoring Container Statistics	79
Displaying the Statistics: Container Page	80
Monitoring Replication Statistics	80
Displaying the Statistics: Replication Page	81
Displaying Replication Statistics	81
Using the DR4000 System Support Options	83
About the Support Information	83
About the Diagnostics Page and Options	84
Downloading Diagnostics Log Files	84
Generating a Diagnostics Log File	85
Deleting a Diagnostics Log File	86
About the Software Upgrade Page and Options	86
Verifying the Current Software Version	86
Upgrading the DR4000 System Software	87
About Restore Manager	87
Downloading the Restore Manager	88
Creating the RM USB key	88
Running the Restore Manager	89
Hardware Removal or Replacement	90
Shutting Down/Starting Up a DR4000 System	90
DR4000 System NVRAM	91
Troubleshooting and Maintenance	93
DR4000 System Alert and Event Messages	94
About the Diagnostics Service	120
Understanding the Diagnostics Collection Process	121
About the DR4000 Maintenance Mode	122
About the DR4000 Support Mode	123
Scheduling DR4000 System Operations	125
Creating a Cleaner Schedule	125
Displaying Cleaner Statistics	127
Getting Help	129
Before Contacting Dell Support	129
Contacting Dell	130