Dell DR4000 Administrator Guide - Page 94

DR4000 System Alert and Event Messages - reviews

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FILE LOCATION: C:\Users\bruce_wylie\Desktop\Dell Docs\~Sidewinder_Docs_DR4000\FRAME_Conversion_DR4000_AdminGuide\~DR4000_AG_F 2 Check the system alert and event messages to see what about the current status of your system. For more information, see "DR4000 System Alert and Event Messages" on page 86, "Monitoring System Alerts" on page 65, and "Monitoring System Events" on page 66. 3 Verify if the DR4000 system has recovered or whether it has entered into Maintenance or Support mode. 4 If you cannot resolve the issue using the information in this chapter, see "Before Contacting Dell Support" on page 121, and seek assistance from Dell Support. DR4000 System Alert and Event Messages The DR4000 system provides a variety of alert and system event message types that help describe the current state your system. Review these messages, and see if there are any actions you can perform to resolve the issue. Dell recommends that you first refer to the material in this chapter before any attempt is made to troubleshoot and before contacting Dell Support for technical assistance. You may be able to resolve some basic issues using the information in this chapter. Some alert and event messages are purely informational, and provide general system status. Other alert and event messages display specific status or component information or suggest a specific task you can perform to resolve an issue or to verify a condition exists. There are still other alert and event messages that direct you to contact Dell Support for assistance, where Dell Support intervention may be required. Table 8-1 lists and briefly describes the system alert and error messages that could be displayed during the course of backup and deduplication-related operations. The DR4000 alert and event messages that are generated are grouped into the following categories: • System Alerts • System Events (Type 1 through 5) DELL CONFIDENTIAL - PRELIMINARY 1/10/12 - FOR PROOF ONLY 86 Troubleshooting and Maintenance

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86
Troubleshooting and Maintenance
FILE LOCATION:
C:\Users\bruce_wylie\Desktop\Dell
Docs\~Sidewinder_Docs_DR4000\FRAME_Conversion_DR4000_AdminGuide\~DR4000_AG_F
DELL CONFIDENTIAL – PRELIMINARY 1/10/12 - FOR PROOF ONLY
2
Check the system alert and event messages to see what about the current
status of your system.
For more information, see "DR4000 System Alert and Event Messages" on
page 86, "Monitoring System Alerts" on page 65, and "Monitoring System
Events" on page 66.
3
Verify if the DR4000 system has recovered or whether it has entered into
Maintenance or Support mode.
4
If you cannot resolve the issue using the information in this chapter, see
"Before Contacting Dell Support" on page 121, and seek assistance from
Dell Support.
DR4000 System Alert and Event Messages
The DR4000 system provides a variety of alert and system event message
types that help describe the current state your system. Review these messages,
and see if there are any actions you can perform to resolve the issue.
Dell recommends that you first refer to the material in this chapter before any
attempt is made to troubleshoot and before contacting Dell Support for
technical assistance. You may be able to resolve some basic issues using the
information in this chapter.
Some alert and event messages are purely informational, and provide general
system status. Other alert and event messages display specific status or
component information or suggest a specific task you can perform to resolve
an issue or to verify a condition exists. There are still other alert and event
messages that direct you to contact Dell Support for assistance, where Dell
Support intervention may be required.
Table 8-1 lists and briefly describes the system alert and error messages that
could be displayed during the course of backup and deduplication-related
operations. The DR4000 alert and event messages that are generated are
grouped into the following categories:
•
System Alerts
•
System Events (Type 1 through 5)