Dell Optiplex-620 User Guide

Dell Optiplex-620 Manual

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  • Dell Optiplex-620 | User Guide - Page 1
    Dell™ OptiPlex™ GX620 Systems User's Guide Mini Tower Computer Desktop Computer Small Form Factor Computer Ultra Small Form Factor Computer
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    computer temperature problem has been resolved. The system battery has reached a voltage of 2.2 V or lower. For more information about Dell's ASF implementation, see the ASF User's Guide and the ASF Administrator's Guide, which are available on the Dell Support website at support.dell.com. Dell
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    -stranded cable with an attached locking device and key. The documentation that comes with the device contains instructions for installing it. Password Protection NOTICE: Although passwords provide security for the data on your computer, they are not foolproof. If your data requires more security
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    computer unlocked so that someone can disable the password by changing a jumper setting, anyone can access the data stored on your hard drive character field in square brackets. 3. Type your new system password. You can of these combinations, the speaker emits a beep. As you press each character key
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    Not Set. 2. Highlight Admin Password and press the left- or right-arrow key. The computer prompts you to type and verify the password. If a character is not permitted, the computer emits a beep. 3. Type and then verify the password. After you verify the password, the Admin Password setting changes
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    configuration information after you add, change, or remove any hardware in your computer l To set or change a user-selectable option such as the user password l To read the current amount of memory or set the type of hard drive installed Before you use system setup, it is recommended that you write
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    or may not appear. System System Info Lists the computer name, BIOS version, and service tag. CPU Info Identifies whether the computer's processor supports Hyper-Threading and identifies the CPU speed, bus speed, clock speed, and L2 cache. Memory Info Date/Time Indicates amount of installed
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    is enabled; however, the BIOS will not recognize USB storage memory available to video controllers. Size Performance HyperThreading If your computer's processor supports Hyper-Threading, this option appears in the Options List. HDD Acoustic Mode l Quiet (default setting) - The hard drive
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    IDE Hard Drive - The computer attempts to boot from the primary IDE hard drive, if applicable. If no operating system is on the drive, the computer generates an error message. l Onboard or USB CD-ROM Drive - The computer attempts to boot from the CD drive. If no CD is in the drive, or if the CD has
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    you can run the Dell Diagnostics on the Drivers and Utilities CD, but you want the computer to boot from the hard drive when the diagnostic tests are complete. You can also use this feature to restart your computer to a USB device such as a floppy drive, memory key, or CD drive. NOTE: If you are
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    Guide. NOTICE: This process erases both the system and administrator passwords. 1. Follow the procedures in "Before You Begin." 2. Locate the 2-pin password jumper (PSWD) on the system board, and remove the jumper to clear the password. Mini Tower Computer Desktop Computer Small Form Computer
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    Windows® desktop appears on your computer, shut down your computer. 6. Turn off the monitor and disconnect it from the electrical outlet. 7. Disconnect the computer power section, follow the safety instructions located in the Product Information Guide. 1. Follow the procedures in "Before You Begin."
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    the cooling fans. However, system memory remains active. l Hibernate. This sleep mode reduces power consumption to a minimum by writing all data in system memory to a hard drive and then removing system power. Waking up from this mode restarts the computer, and the memory contents are restored
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    NOTE: For more information on power management, see your operating system documentation. Back to Contents Page
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    Page Battery Dell™ OptiPlex™ GX620 User's Guide Replacing the Battery Replacing the Battery CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge
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    facing up, and slide it under the securing tabs at the positive side of the connector. c. Press the battery straight down into the connector until it snaps into place. 2. Replace the computer cover. 3. Enter system setup and restore the settings you recorded in step 1. 4. Properly dispose of the old
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    Guide. l A component can be replaced by performing the removal procedure in reverse order. Recommended Tools The procedures in this document may require the following tools: l Small flat-blade screwdriver l Phillips screwdriver l Flash BIOS update program floppy disk or CD Turning Off Your Computer
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    , remove the computer stand (for instructions, see the documentation that came with the stand) and the cable cover, if attached. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the cover. 5. Remove the computer cover: l Remove
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    Dell™ OptiPlex™ GX620 User's Guide Removing the Chassis Intrusion Switch Replacing the Chassis Intrusion Switch Resetting the Chassis Intrusion Detector CAUTION: Before you begin any of the procedures in this section, follow the safety instructions the computer. Mini Tower Computer Desktop Computer
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    Small Form Factor Computer Ultra Small Form Factor Computer Replacing the Chassis Intrusion Switch
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    Detector 1. Turn on (or restart) your computer. 2. When the blue DELL™ logo appears, press immediately. If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop. Then shut down your computer and try again. 3. Select the Chassis
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    Cleaning Your Computer Dell™ OptiPlex™ GX620 User's Guide CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. Computer, Keyboard, and Monitor CAUTION: Before you clean your computer, disconnect the computer from
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    For stubborn dirt, try using water or a diluted solution of water and mild soap. You can also purchase commercial products that clean discs and provide some protection from dust, fingerprints, and scratches. Cleaning products for CDs are safe to use on DVDs. Back to Contents Page
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    Back to Contents Page Replacing the Computer Cover Dell™ OptiPlex™ GX620 User's Guide CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. 1. Ensure that all cables are connected, and fold cables out of the way. Gently pull
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    Problems Video and Monitor Problems Microsoft® Windows® XP Features Transferring Information to a New Computer User Accounts and Fast User Switching Setting Up a Home and Office Network Glossary Troubleshooting Tools and Utilities Dell Diagnostics System Lights Diagnostic Lights Beep Codes Error
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    the ENERGY STAR guidelines for energy efficiency. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own. Model DCNE
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    as ResourceCD) Documentation and drivers are already installed on your computer. You can use the CD to run the Dell Diagnostics or access your documentation. l How to set up my computer l Basic troubleshooting information l How to run the Dell Diagnostics l Error codes and diagnostic lights l Tools
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    's Guide is also available on the optional Drivers and Utilities CD. Service Tag and Microsoft Windows License These labels are located on your computer. l Use the Service Tag to identify your computer when you use support.dell.com or contact technical support. l Enter the Express Service Code to
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    Back to Contents Page
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    installation and troubleshooting procedures. 5. If the preceding steps have not resolved the problem, contact Dell. NOTE: Call technical support from a telephone near or at the computer so that technical support can assist you with any necessary procedures. NOTE: Dell's Express Service Code system
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    . Our technical support staff uses computer-based diagnostics to provide fast, accurate answers. To contact Dell's technical support service, see "Technical Assistance" and then call the number for your country as listed in "Contacting Dell." Problems With Your Order If you have a problem with your
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    system documentation to determine the contents of the system's start-up files. If the computer is connected to a printer, print each file. Otherwise, record the contents of each file before calling Dell. Error message, beep code, or diagnostic code: Description of problem and troubleshooting
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    International Access Code: 00 Country Code: 54 E-mail for desktop and portable computers: [email protected] E-mail for servers and EMC® storage products: [email protected] Customer Care City Code: 11 Tech Support Tech Support Services Sales Aruba General Support E-mail (Australia
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    Support Website: support.euro.dell.com E-mail: [email protected] Technical Support Customer Care Fax Tech Fax Switchboard Website: support.euro.dell.com E-mail: support.euro.dell.com/dk/da/emaildell/ Technical Support for Inspiron XPS computers only Technical Support for all other Dell computers
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    Code: 990 Technical Support Country Code: 358 City Code: 9 Customer Care Fax Switchboard Website: support.euro.dell.com E-mail: support.euro.dell.com/fr/fr/emaildell/ Home and Small Business Technical Support for Inspiron XPS computers only Technical Support for all other Dell computers
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    Technical Support for Inspiron XPS computers only Technical Support for all other Dell computers Ireland (Cherrywood) International Access Code: 16 U.K. Technical Support (dial within U.K. only) Home User Customer Care Small Business Customer Care Country Code: 353 City Code: 1 U.K. Customer
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    Code: 00 Country Code: 52 Customer Service Main Montserrat General Support Netherlands Antilles General Support Website: support.euro.dell.com Technical Support for Inspiron XPS computers only Technical Support for all other Dell computers Netherlands (Amsterdam) International Access Code
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    , Inspiron, and Electronics and Accessories) Technical Support (OptiPlex, Latitude, and Dell Precision) International Access Code: 005 Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) Country Code: 65 Customer Service (Penang, Malaysia) Transaction Sales Corporate Sales
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    desktop computers) Consumer (Home and Home Office) Technical Support Customer Service DellNet™ Service and Support U.S.A. (Austin, Texas) Employee Purchase Program (EPP) Customers Financial Services website: www.dellfinancialservices.com Financial Services (lease/loans) Financial Services (Dell
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    (EPP) Customers Country Code: 1 Printers and Projectors Technical Support Public (government, education, and healthcare) Customer Service and Technical Support Employee Purchase Program (EPP) Customers Dell Sales Dell Outlet Store (Dell refurbished computers) Software and Peripherals Sales
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    -independent. B backup - A copy of a program or data file on a floppy disk, CD, or hard drive. As a precaution, back up the data files from your hard drive regularly. battery - An internal power source used to operate portable computers when not connected to an AC adapter and an electrical outlet
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    bootable disk - A disk that you can use to start your computer. In case your hard drive is damaged or your computer has a virus, ensure that you always have a bootable CD or floppy disk available. bps - bits per second - The standard unit for measuring data transmission speed. BTU - British thermal
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    SDRAM - double-data-rate SDRAM - A type of SDRAM that doubles the data burst cycle, improving system performance. device - Hardware such as a disk drive, printer, or keyboard that is installed in or connected to your computer. device driver - See driver. DIN connector - A round, six-pin connector
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    , modem, and sound cards. expansion slot - A connector on the system board (in some computers) where you insert an expansion card, connecting it to the system bus. Express Service Code - A numeric code located on a sticker on your Dell™ computer. Use the Express Service Code when contacting Dell for
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    mode that saves everything in memory to a reserved space on the hard drive and then turns off the computer. When you restart the computer, the memory information that was saved to the hard drive is automatically restored. HTML - hypertext markup language - A set of codes inserted into an Internet
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    computer, audio, and video equipment. IDE - integrated device electronics - An interface for mass storage devices in which the controller is integrated into the hard drive or CD drive you cannot operate both devices simultaneously. ISP - Internet service provider - A company that allows you to access
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    with other computers over analog telephone lines. Three types of modems include: external, PC Card, and internal. You typically use your modem to connect to the Internet and exchange e-mail. module bay - A bay that supports devices such as optical drives, a second battery, or a Dell TravelLite
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    devices are Plug and Play compliant. POST - power-on self-test - Diagnostics programs, loaded automatically by the BIOS, that perform basic tests on the major computer components, such as memory, hard drives, and video. If no problems are detected during POST, the computer continues the start-up.
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    drive speed is often measured in rpm. RTC - real time clock - Battery-powered clock on the system board that keeps the date and time after you shut down the computer. RTCRST - real-time clock reset - A jumper on the system board of some computers that can often be used for troubleshooting problems
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    controller and its drivers, and the amount of video memory installed in the computer. S-video TV-out - A connector used to attach a TV or digital audio device to the computer. SXGA - super-extended graphics array - A video standard for video cards and controllers that supports resolutions up to
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    to protect against interference. UXGA - ultra extended graphics array - A video standard for video cards and controllers that supports resolutions up to 1600 x 1200. V video controller - The circuitry on a video card or on the system board (in computers with an integrated video controller) that
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    write-protect tab to the open position. X XGA - extended graphics array - A video standard for video cards and controllers that supports resolutions up to 1024 x 768. Z ZIF - zero insertion force - A type of socket or connector that allows a computer chip to be installed or removed with no stress
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    Back to Contents Page Memory Dell™ OptiPlex™ GX620 User's Guide DDR2 Memory Overview Addressing Memory With 4-GB Configurations Removing Memory Replacing/Adding Additional Memory For information on the type of memory supported by your computer, see the "Memory" section of the specifications for your
  • Dell Optiplex-620 | User Guide - Page 54
    cannot be used by computer memory. The following components require memory address space: l System ROM l APIC(s) l Integrated PCI devices, such as network connectors and SCSI controllers l PCI cards l Graphics card l PCI Express cards (if applicable) At start-up, the BIOS identifies the components
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    NOTE: Memory purchased from Dell is covered under your computer warranty. 1. Follow the procedures in "Before You Begin." 2. Press out the securing clip at each end of the memory module connector. 1 memory connector closest to processor 2 securing clips (2) 3 connector 3. Align the notch on the
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    electrical outlets. Open the computer cover and check the installed memory modules to ensure that they are seated properly in their sockets. Then repeat steps 5, 6, and 7. 9. When the System Memory total is correct, press to exit system setup. 10. Run the Dell Diagnostics to verify that the
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    a LAN (network) connection is established. light 5 diagnostic lights Use the lights to help you troubleshoot a computer problem based on the diagnostic code. For more information, see "Diagnostic Lights." 6 power button Press this button to turn on the computer. NOTICE: To avoid losing data, do
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    hard-drive activity light 9 headphone connector 10 microphone connector See "Diagnostic Lights" for a description of light codes that can help you troubleshoot problems with your computer. This light will flicker when the hard drive 5 back-panel connectors 6 card slots Also, ensure that your
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    of network traffic may make this light appear to be in a steady "on" state. Use the blue line-in connector to attach a record/playback device such as a cassette player, CD player, or VCR. 6 line-out connector On computers with a sound card, use the connector on the card. Use the green line-out
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    computer cover to ensure that you do not accidentally disconnect cables from the system board. 1 CD/DVD drive 5 system board 2 floppy drive 6 heat sink assembly 3 power supply 7 hard drive 4 chassis intrusion switch System Board Components 1 fan connector (FAN) 2 processor connector (CPU
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    connector for optional analog audio cable (CD_IN) 18 serial connector (SER2) 8 power connector (POWER) 19 floppy drive connector (DSKT) 9 CD/DVD drive connector (IDE) 20 standby power indicator (AUX_PWR) 10 RTC reset jumper (RTCRST) 21 system board speaker (BEEP) 11 intrusion switch connector
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    Contents Page Dell™ OptiPlex™ GX620 User's Guide PCI and PCI Express Cards and Serial Port Adapters PCI and PCI Express Cards and Serial Port Adapters CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: To
  • Dell Optiplex-620 | User Guide - Page 63
    NOTE: See the documentation for the card for information about the card's cable connections. NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer. 14. If you installed a sound card: a. Enter system setup, select Audio Controller, and
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    of the computer. 16. Install any drivers required for the card as described in the card documentation. Removing a PCI Card 1. Follow the card retention latch 4 card-edge connector 2 alignment guide 5 card connector 3 card 6 release tab 3. Open the card retention mechanism that secures the card
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    wall jack and then plug it into the computer. 10. Replace the computer cover. 11. Uninstall the card's driver. See the documentation that came with the card for instructions. 12. If you removed a sound card: a. Enter system setup, select Audio Controller, and change the setting to On. b. Connect
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    , and ease it out of its connector. 6. Prepare the new card for installation. See the documentation that came with the card for information on configuring the card, making internal connections, or otherwise customizing it for your computer. CAUTION: Some network adapters automatically start the
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    Connect any cables that should be attached to the card. See the documentation for the card for information about the card's cable connections. 13. Replace the computer cover. 14. If you installed a sound card: a. Enter system setup, select Audio Controller, and change the setting to Off. b. Connect
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    Serial Port Adapters CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your
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    to release it from the tab slots holding it in place. c. Pivot the card retention mechanism upward to release it from the two tab slots. 4. Remove the filler bracket (if applicable). NOTE: See the documentation that came with the serial port adapter for information on configuring the adapter, making
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    the cards can prevent the computer cover from closing properly or cause damage to the equipment. 8. Connect the adapter cable to the serial port adapter connector (SER2) on the system board. 9. Connect any cables that should be attached to the serial port adapter. NOTE: See the documentation for
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    Back to Contents Page Dell™ OptiPlex™ GX620 User's Guide Removing the Computer Cover Removing the Computer Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. CAUTION: To guard against electrical shock,
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    Back to Contents Page Dell™ OptiPlex™ GX620 User's Guide Drives Drives Your computer supports: l Two serial ATA hard drives l Two floppy or optional Zip drives l Two CD or DVD drives NOTE: Due to the limited number of drive bays and IDE controllers on this computer, you will not be able to connect
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    connectors are keyed for correct insertion; that is, a notch or a missing pin on one connector matches a tab or a filled-in hole on the other connector. Hard Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
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    . 2. Check the documentation for the drive to verify that it is configured for your computer. 3. Follow the procedures in "Before You Begin." 4. Disconnect the power and hard-drive cables from the drive. Disconnect the hard-drive cable from the system board. 1 hard-drive cable 2 hard-drive cable on
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    the documentation for the drive to verify that it is configured for your computer. NOTE: If your replacement hard drive does not have the plastic hard-drive bracket attached, remove the bracket from the existing drive by unsnapping it from the drive. Snap the bracket onto the new drive. 1 hard drive
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    Exit system setup, and reboot the computer. 11. Partition and logically format your drive before you proceed to the next step. See the documentation for your operating system for instructions. 12. Test the hard drive by running the Dell Diagnostics. 13. If the drive you just installed is the primary
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    connector and to the second hard drive. 1 hard-drive cable 2 hard-drive cable on system board 3 power cable 10. Replace the computer cover. Drive-Panel Inserts If you are installing a new floppy or CD/DVD drive instead of replacing a drive, remove the drive-panel inserts. 1. Follow the procedures
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    in front of the drive bay that you want to use. 4. Gently press the release tab of the insert to remove it from the drive panel. 1 CD/DVD-drive panel insert 2 floppy-drive panel insert 3 holder for shoulder screws 5. Reattach the drive panel to the front of the computer. The drive panel only fits
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    in this section, follow the safety instructions located in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the computer cover. Removing the Floppy Drive 1. Follow the procedures in "Before You
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    to enable your new floppy drive. 7. Verify that your computer works correctly by running the Dell Diagnostics. CD/DVD Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. CAUTION: To guard against electrical
  • Dell Optiplex-620 | User Guide - Page 81
    a new CD/DVD drive, remove the drive-panel insert for your new drive, remove the shoulder screws from the inside of the drive- panel insert, and attach the screws to the new drive. 4. Check the documentation that accompanied the drive to verify that the drive is configured for your computer. If you
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    provide airflow for the fan and cooling vents. 8. Replace the computer cover. 9. Update your configuration information in system setup by setting the appropriate Drive option (0 or 1) under Drives. 10. Verify that your computer works correctly by running the Dell Diagnostics. Back to Contents Page
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    Page Dell™ OptiPlex™ GX620 User's Guide I/O Panel I/O Panel Removing the I/O Panel CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from
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    Back to Contents Page
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    Dell™ OptiPlex™ GX620 User's Guide Processor Processor CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer a processor upgrade kit from Dell, reuse
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    the socket is ready for the new processor. Installing the Processor NOTICE: Ground yourself by touching an unpainted metal surface on the back of the computer. NOTICE: When replacing the processor, do not touch any of the pins inside the socket or allow any objects to fall on the pins in
  • Dell Optiplex-620 | User Guide - Page 87
    the processor lightly in the processor upgrade kit from Dell, reuse Dell in the same package in which your replacement kit was sent. 9. Install the heat sink assembly: a. Place the heat sink assembly back onto the heat-sink assembly bracket. b. Rotate the heat sink assembly down towards the computer
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    Page Dell™ OptiPlex™ GX620 User's Guide Power Supply Power Supply Replacing the Power Supply CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer
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    the AC power cable to the AC power connector. 11. Replace the computer cover. DC Power Connectors DC Power Connector P1 Pin Number Signal name 18-AWG Wire 1 +3.3 VDC Orange 2 +3.3 VDC Orange 3 GND Black 4 VCC (+5 V) Red 5 GND Black 6 VCC (+5 V) Red 7 GND Black 8 PS_PWRGOOD
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    COM Black 2 COM Black 3 +12 VDC Yellow 4 +12 VDC Yellow DC Power Connectors P3 and P5 Pin Number Signal name 18-AWG Wire 1 +3.3 VDC Orange 2 COM Black 3 +5 VDC Red 4 COM Black 5 +12 VDC Yellow DC Power Connector P4 Pin Number Signal name 18-AWG Wire 1 N/C 2 COM Black
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    Pin Number Signal Name 22-AWG Wire 1 +5 VCD Red 2 COM Black 3 COM Black 4 +12 VDC Yellow DC Power Connectors P8 and P9 Pin Number Signal name 18-AWG Wire 1 +12 VDC Yellow 2 COM Black 3 COM Black 4 +5 VDC Red Back to Contents Page
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    Gb (or 1000-Mbps) network and the computer. l Off - The computer is not detecting a physical connection to the network. Video Type Audio Type Stereo conversion Controllers integrated Intel Graphic Media Accelerator 950 or PCI Express x16 graphics card AC97, Sound Blaster emulation 16-bit analog-to
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    drive two 5.25-inch drive bays two bays for 1-inch-high hard drives Connectors External connectors: Serial Parallel Video Network adapter Optional PS/2 with secondary serial port adapter USB Audio System board connectors: Primary IDE drive Serial ATA Floppy drive Serial Fan PCI 2.2 CD drive audio
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    to run hard-drive and system diagnostics Controls and Lights Power control Power light Hard-drive access light Link light Link integrity light (on integrated network adapter) Activity light (on integrated network adapter) Diagnostic lights Standby power light push button green light - Blinking
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    Back to Contents Page
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    Dell™ OptiPlex™ GX620 User's Guide Electromagnetic Interference (EMI) is any signal or emission, radiated in free space or conducted along power or signal leads, that endangers the functioning of a radio navigation or other safety service your computer, on card-mounting brackets, and on the cards
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    . FCC Identification Information The following information is provided on the device or devices covered in this document in compliance with FCC regulations: l Model numbers: DCTR, DCNE, DCSM, DCCY l Company name: Dell Inc. One Dell Way Round Rock, Texas 78682 USA 512-338-4400 Back to Contents Page
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    ™ OptiPlex™ GX620 User's Guide Drivers Using Microsoft® Windows® XP System Restore Reinstalling Microsoft Windows XP CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: You must use Microsoft® Windows® XP Service
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    Device Type, and Topic. 4. Click My Drivers in the Topic drop-down menu. The Drivers and Utilities CD scans your computer's hardware and operating system and then displays a list of device drivers for your system configuration. 5. Click the appropriate driver and follow the instructions to download
  • Dell Optiplex-620 | User Guide - Page 100
    computer restarts. 4. After the computer restarts, click OK. Enabling System Restore If you reinstall Windows XP with less than 200 MB of free hard- Turn off System Restore is unchecked. Reinstalling Microsoft Windows XP NOTICE: You must use Windows XP Service Pack 1 or later when you reinstall your
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    on your hard drive. Therefore, do not reinstall Windows XP unless a Dell technical support representative instructs you to do so. NOTICE: To prevent conflicts with Windows XP, disable any virus protection software installed on your computer before you reinstall Windows XP. See the documentation that
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    Windows XP installs the operating system components and configures the computer. The computer computer? screen appears, you can enter up to five users. 17. Click Next. 18. Click Finish to complete the setup, and remove the CD. 19. Reinstall the appropriate drivers with the Drivers and Utilities CD
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    Replacing the System Board Dell™ OptiPlex™ GX620 User's Guide Removing the System Board: Mini Tower, Desktop, and Small Form Factor Computers 1. Shut down the computer through the Start menu. 2. Ensure that your computer and attached devices are turned off. If your computer and attached devices did
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    1 mini tower system board 2 screws (10) Desktop System Board Screws 1 desktop system board 2 screws (10) Small Form Factor System Board Screws
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    system board to ensure it is identical. Replacing the System Board: Mini Tower, Desktop, and Small Form Factor Computers 1. Gently align the board into the chassis and slide it toward the back of the computer. 2. Replace the screws on the system board. 3. Replace any components and cables that
  • Dell Optiplex-620 | User Guide - Page 106
    See "Diagnostic Lights" for a description of light codes that can help you troubleshoot problems with your computer. Use the lights to help you troubleshoot a computer problem based on the diagnostic code. For more information, see "Diagnostic Lights." This light flickers when the hard drive is
  • Dell Optiplex-620 | User Guide - Page 107
    this drive. Back View 1 card slots Access connectors for any installed PCI and PCI Express cards. 2 back-panel connectors Plug serial, USB, and other devices into the appropriate connector. 3 power connector Insert the power cable. 4 voltage Your computer is equipped with a manual voltage
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    the electrical outlet before removing the computer cover. NOTICE: Be careful when opening the computer cover to ensure that you do not accidentally disconnect cables from the system board. 1 drives bay (CD/DVD, floppy, and hard drive) 5 card slots 2 power supply 6 heat sink assembly 3 chassis
  • Dell Optiplex-620 | User Guide - Page 109
    power indicator (AUX_PWR) 9 CD/DVD drive connector (IDE) 20 system board speaker (BEEP) 10 RTC reset jumper (RTCRST) 21 internal speaker (INT_SPKR) 11 intrusion switch connector (INTRUDER) Jumper Settings The jumper locations are shown below. Desktop Computer Jumper Setting Description
  • Dell Optiplex-620 | User Guide - Page 110
    PSWD RTCRST Password features are enabled (default). Password features are disabled. Real-time clock has not been reset (default). Resetting Real-time clock (jumpered temporarily). jumpered unjumpered Back to Contents Page
  • Dell Optiplex-620 | User Guide - Page 111
    Back to Contents Page Dell™ OptiPlex™ GX620 User's Guide PCI and PCI Express Cards and Serial Port Adapters PCI and PCI Express Cards and Serial Port Adapters CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To
  • Dell Optiplex-620 | User Guide - Page 112
    jack and then plug it into the computer. 9. If you installed a sound card: a. Enter system setup, select Audio Controller, and change the setting to Off. b. Connect external audio devices to the sound card's connectors. Do not connect external audio devices to the microphone, speaker/headphone, or
  • Dell Optiplex-620 | User Guide - Page 113
    wall jack and then plug it into the computer. 7. Replace the computer cover. 8. Uninstall the card's driver. See the documentation that came with the card for instructions. 9. If you removed a sound card: a. Enter system setup, select Audio Controller, and change the setting to On. b. Connect
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    corners, and ease it out of its connector. NOTE: See the documentation that came with the card for information on configuring the card, making internal connections, or customizing it for your computer. 5. Prepare the new card for installation. CAUTION: Some network adapters automatically start the
  • Dell Optiplex-620 | User Guide - Page 115
    not connect the network cable to the integrated network connector on the back panel of the computer. 15. Install any drivers required for the card as described in the card documentation. Removing a PCI Card From the Riser-Card Cage 1. Follow the procedures in "Before You Begin." 2. Remove the riser
  • Dell Optiplex-620 | User Guide - Page 116
    computer cover. 10. Uninstall the card's driver. See the documentation that came with the card for instructions. 11. If you removed a sound card: a. Enter system setup, select Audio Controller, and change the setting to On. b. Connect external audio devices to the audio connectors on the computer
  • Dell Optiplex-620 | User Guide - Page 117
    a PCI Express x16 card, see "Installing a PCI Express x16 Card," or if you are removing the card, see "Removing a PCI Express x16 Card." If you are replacing either type of PCI Express card, remove the current driver for the card from the operating system. See the documentation that came with the
  • Dell Optiplex-620 | User Guide - Page 118
    network cable to the integrated network connector on the back panel of the computer. 11. Install any drivers required for the card as described in the card documentation. Removing a PCI Express x16 Card 1. Follow the procedures in "Before You Begin." 2. If necessary, disconnect any cables connected
  • Dell Optiplex-620 | User Guide - Page 119
    wall jack and then plug it into the computer. 7. Replace the computer cover. 8. Uninstall the card's driver. See the documentation that came with the card for instructions. 9. If you removed a sound card: a. Enter system setup, select Audio Controller, and change the setting to On. b. Connect
  • Dell Optiplex-620 | User Guide - Page 120
    documentation for the serial port adapter for information about the cable connections. 8. Replace the computer computer cover. Installing a Serial Port Adapter in the Riser-Card Cage 1. Follow the procedures in "Before You Begin." 2. Remove the riser-card cage: a. Check any cables connected to cards
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    seated in the connectors on the system board. 10. Connect any disconnected cables. 11. Replace the computer cover. 12. Install any drivers required for the serial port adapter. Removing a Serial Port Adapter From the Riser-Card Cage 1. Follow the procedures in "Before You Begin." 2. Remove the riser
  • Dell Optiplex-620 | User Guide - Page 122
    with the slots on the side of the computer, and slide the riser-card cage down into place. b. Ensure that the riser cards are fully seated in the connectors on the system board. 9. Replace the computer cover. 10. Uninstall the adapter's driver. See the documentation that came with the adapter for
  • Dell Optiplex-620 | User Guide - Page 123
    Back to Contents Page Dell™ OptiPlex™ GX620 User's Guide Removing the Computer Cover Removing the Computer Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug
  • Dell Optiplex-620 | User Guide - Page 124
    Page Dell™ OptiPlex™ GX620 User's Guide Drives Drives Your computer supports: l One serial ATA hard drive l One optional ATA hard drive l One optional floppy drive l One optional CD or DVD drive 1 CD/DVD drive 2 floppy drive 3 hard drive General Installation Guidelines Connect CD/DVD drives to
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    procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the computer cover. Removing a CD/DVD Drive 1. Follow the procedures in "Before You Begin
  • Dell Optiplex-620 | User Guide - Page 126
    1 drive release latch 2 CD/DVD drive 3. Disconnect the power and CD/DVD drive cables from the back of the drive. Installing a CD/DVD Drive 1. Unpack the drive and prepare it for installation. Check the documentation that accompanied the drive to verify that the drive is configured for your computer.
  • Dell Optiplex-620 | User Guide - Page 127
    Setup" for more information. 9. Verify that your computer works correctly by running the Dell Diagnostics. Floppy Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To guard against electrical shock, always
  • Dell Optiplex-620 | User Guide - Page 128
    from the back of the floppy drive. Installing a Floppy Drive 1. If you are installing a new drive: a. Use a small flat-edge screw driver on the back side of the drive-panel insert to gently pop off the insert. b. Remove the four shoulder screws from the drive-panel insert. 2. If you are replacing
  • Dell Optiplex-620 | User Guide - Page 129
    option to enable your new floppy drive. 10. Verify that your computer works correctly by running the Dell Diagnostics. Hard Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To guard against electrical
  • Dell Optiplex-620 | User Guide - Page 130
    a Hard Drive 1. Check the documentation for the drive to verify that it is configured for your computer. NOTICE: To avoid damage to the drive, do not set it on a hard surface. Instead, set the drive on a surface, such as a foam pad, that will sufficiently cushion it. 2. Unpack the replacement hard
  • Dell Optiplex-620 | User Guide - Page 131
    . Exit system setup, and reboot the computer. 14. Partition and logically format your drive before you proceed to the next step. For instructions, see the documentation that came with your operating system. 15. Test the hard drive by running the Dell Diagnostics. 16. Install your operating system on
  • Dell Optiplex-620 | User Guide - Page 132
    Page Dell™ OptiPlex™ GX620 User's Guide I/O Panel I/O Panel Removing the I/O Panel CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from
  • Dell Optiplex-620 | User Guide - Page 133
  • Dell Optiplex-620 | User Guide - Page 134
    Back to Contents Page Dell™ OptiPlex™ GX620 User's Guide Processor Processor CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static
  • Dell Optiplex-620 | User Guide - Page 135
    the socket is ready for the new processor. Installing the Processor NOTICE: Ground yourself by touching an unpainted metal surface on the back of the computer. NOTICE: When replacing the processor, do not touch any of the pins inside the socket or allow any objects to fall on the pins in
  • Dell Optiplex-620 | User Guide - Page 136
    the processor lightly in the processor upgrade kit from Dell, reuse Dell in the same package in which your replacement kit was sent. 9. Install the heat sink assembly: a. Place the heat sink assembly back onto the heat-sink assembly bracket. b. Rotate the heat sink assembly down towards the computer
  • Dell Optiplex-620 | User Guide - Page 137
    3 captive screw housing (2) 10. Replace the computer cover. Back to Contents Page
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    Page Dell™ OptiPlex™ GX620 User's Guide Power Supply Power Supply Replacing the Power Supply CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer
  • Dell Optiplex-620 | User Guide - Page 139
    11. Replace the CD/DVD drive. 12. Connect the AC power cable to the connector. 13. Replace the computer cover. DC Power Connectors DC Power Connector P1 Pin Number Signal name 18-AWG Wire 1 +3.3 VDC Orange 2 +3.3 VDC Orange 3 GND Black 4 VCC (+5 V) Red 5 GND Black 6 VCC (+5 V) Red
  • Dell Optiplex-620 | User Guide - Page 140
    22 VCC (+5V) Red 23 VCC (+5V) Red 24 GND Black *Use 22-AWG wire instead of 18-AWG wire. DC Power Connector P2 Pin Number Signal Name 18-AWG Wire 1 COM Black 2 COM Black 3 +12 VDC Yellow 4 +12 VDC Yellow DC Power Connector P3 Pin Number Signal name 18-AWG Wire 1 +12VDC
  • Dell Optiplex-620 | User Guide - Page 141
    Pin Number Signal name 18-AWG Wire 1 +3.3 VDC Orange 2 COM Black 3 +5 VDC Red 4 COM Black 5 +12 VDC Yellow Back to Contents Page
  • Dell Optiplex-620 | User Guide - Page 142
    Gb (or 1000-Mbps) network and the computer. l Off - The computer is not detecting a physical connection to the network. Video Type Audio Type Stereo conversion Controllers integrated Intel Graphic Media Accelerator 950 or PCI Express x16 graphics card AC97, Sound Blaster emulation 16-bit analog-to
  • Dell Optiplex-620 | User Guide - Page 143
    -profile and full-height cards supported three one low-profile card and two full-height cards 120 pins 32 bits Drives Externally accessible Internally accessible one 3.5-inch drive one bay for CD/DVD or optional second hard drive one bay for a 1-inch-high hard drive Connectors External connectors
  • Dell Optiplex-620 | User Guide - Page 144
    to run hard-drive and system diagnostics Controls and Lights Power control Power light Hard-drive access light Link light Link integrity light (on integrated network adapter) Activity light (on integrated network adapter) Diagnostic lights Standby power light push button green light - Blinking
  • Dell Optiplex-620 | User Guide - Page 145
    Physical Height Width Depth Weight Environmental Temperature: Operating Storage Relative humidity Maximum vibration: Operating Storage Maximum shock: Operating Storage Altitude: Operating Storage Back to Contents Page 11.4 cm (4.5 inches) 39.9 cm (15.7 inches) 35.3 cm (13.9 inches) 10.4 kg (23 lb)
  • Dell Optiplex-620 | User Guide - Page 146
    is established. light 5 diagnostic lights Use the lights to help you troubleshoot a computer problem based on the diagnostic code. For more information, see "Diagnostic Lights." 6 hard drive This light flickers when the hard drive is being accessed. activity light 7 power light Turns on and
  • Dell Optiplex-620 | User Guide - Page 147
    this drive. Back View 1 card slots Access connectors for any installed PCI and PCI Express cards. 2 back-panel connectors Plug serial, USB, and other devices into the appropriate connector. 3 power connector Insert the power cable. 4 voltage Your computer is equipped with a manual voltage
  • Dell Optiplex-620 | User Guide - Page 148
    traffic may make this light appear to be in a steady "on" state. Use the blue line-in connector (available on computers with integrated sound) to attach a record/playback device such as a cassette player, CD player, or VCR. 6 line-out connector On computers with a sound card, use the connector on
  • Dell Optiplex-620 | User Guide - Page 149
    4 hard drive 2 CD/DVD drive 5 system board 3 power supply and fan 6 heat sink and blower assembly System Board Components 1 fan connector (FAN) 10 intrusion switch connector (INTRUDER) 2 processor connector (CPU) 11 password jumper (PSWD) 3 power connector (12VPOWER) 12 battery socket
  • Dell Optiplex-620 | User Guide - Page 150
    Jumper Setting Description PSWD Password features are enabled. (default) Password features are disabled. RTCRST The real-time clock has not been reset. (default) The real-time clock is being reset (jumpered temporarily). jumpered unjumpered Back to Contents Page
  • Dell Optiplex-620 | User Guide - Page 151
    Contents Page Dell™ OptiPlex™ GX620 User's Guide PCI and PCI Express Cards and Serial Port Adapters PCI and PCI Express Cards and Serial Port Adapters CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: To
  • Dell Optiplex-620 | User Guide - Page 152
    or filler bracket fits around the alignment guide. 10. Snap the card retention mechanism into place, securing the card(s) in the computer. NOTICE: Do not route card cables over or behind the cards. Cables routed over the cards can prevent the computer cover from closing properly or cause damage to
  • Dell Optiplex-620 | User Guide - Page 153
    See the documentation for the card for information about the card's cable connections. 12. Replace the computer cover. 13. If you installed a sound card: a. Enter System Setup, select Audio Controller, and change the setting to Off. b. Connect external audio devices to the sound card's connectors.
  • Dell Optiplex-620 | User Guide - Page 154
    the cards can prevent the computer cover from closing properly or cause damage to the equipment. 6. Connect the adapter cable to the serial port adapter connector (SER2) on the system board. 7. Connect any cables that should be attached to the serial port adapter. NOTE: See the documentation for
  • Dell Optiplex-620 | User Guide - Page 155
    Back to Contents Page Dell™ OptiPlex™ GX620 User's Guide Removing the Computer Cover Removing the Computer Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug
  • Dell Optiplex-620 | User Guide - Page 156
    to Contents Page Dell™ OptiPlex™ GX620 User's Guide Drives Drives Your computer supports: l One serial ATA drive l One FlexBay drive (floppy drive or Media Card Reader) l One CD or DVD drive 1 FlexBay for optional floppy drive or Media Card Reader 2 CD/DVD drive 3 hard drive General Installation
  • Dell Optiplex-620 | User Guide - Page 157
    . 1 interface cable connector 2 interface connector Hard Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before
  • Dell Optiplex-620 | User Guide - Page 158
    out of the computer and disconnect the power and hard-drive cables from the drive. 1 securing tabs (2) 2 hard drive 6. Disconnect the power and hard-drive cable from the drive. 1 power cable 2 serial ATA data cable Installing a Hard Drive 1. Check the documentation for the drive to verify that it
  • Dell Optiplex-620 | User Guide - Page 159
    cable 5. Check all connectors to be certain that they are properly cabled and firmly seated. 6. Gently position the drive until it clicks into place. 1 release tabs (2) 2 hard drive 7. Check all connectors to be certain that they are properly cabled and firmly seated. 8. Replace the computer cover.
  • Dell Optiplex-620 | User Guide - Page 160
    the Dell Diagnostics. 15. Install your operating system on the hard drive. For instructions, see the documentation that came with your operating system. CD/DVD Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide
  • Dell Optiplex-620 | User Guide - Page 161
    back of the drive. 1 screws (2) 2 drive bracket 3 CD/DVD drive 4 CD/DVD drive cable Installing a CD/DVD Drive 1. Unpack the drive and prepare it for installation. Check the documentation that accompanied the drive to verify that the drive is configured for your computer. Configure the drive for the
  • Dell Optiplex-620 | User Guide - Page 162
    . 7. See the documentation that came with the drive for instructions on installing any software required for drive operation. 8. Enter system setup and select the appropriate Drive option. 9. Verify that your computer works correctly by running the Dell Diagnostics. Floppy Drive CAUTION: Before you
  • Dell Optiplex-620 | User Guide - Page 163
    data-cable edge connector 7. Pull up on the drive release latch and slide the floppy drive towards the back of the computer. Then lift up to remove the drive from the computer. Installing a Floppy Drive NOTE: In the event the replacement or new floppy drive does not have the shoulder screws, use the
  • Dell Optiplex-620 | User Guide - Page 164
    . 9. Enter and use the Diskette Drive option to enable your new floppy drive. See the documentation that came with the drive for instructions on installing any software required for drive operation. 10. Verify that your computer works correctly by running the Dell Diagnostics. Back to Contents Page
  • Dell Optiplex-620 | User Guide - Page 165
    Page Dell™ OptiPlex™ GX620 User's Guide I/O Panel I/O Panel Removing the I/O Panel CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from
  • Dell Optiplex-620 | User Guide - Page 166
    Back to Contents Page Dell™ OptiPlex™ GX620 User's Guide Processor Processor CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static
  • Dell Optiplex-620 | User Guide - Page 167
    the socket is ready for the new processor. Installing the Processor NOTICE: Ground yourself by touching an unpainted metal surface on the back of the computer. NOTICE: When replacing the processor, do not touch any of the pins inside the socket or allow any objects to fall on the pins in
  • Dell Optiplex-620 | User Guide - Page 168
    the processor lightly in the processor upgrade kit from Dell, reuse Dell in the same package in which your replacement kit was sent. 9. Install the heat sink assembly: a. Place the heat sink assembly back onto the heat-sink assembly bracket. b. Rotate the heat sink assembly down towards the computer
  • Dell Optiplex-620 | User Guide - Page 169
    3 captive screw in housing (2) 10. Replace the computer cover. Back to Contents Page
  • Dell Optiplex-620 | User Guide - Page 170
    Gb (or 1000-Mbps) network and the computer. l Off - The computer is not detecting a physical connection to the network. Video Type Audio Type Stereo conversion Controllers integrated Intel Graphic Media Accelerator 950 or PCI Express x16 graphics card AC97, Sound Blaster emulation 16-bit analog-to
  • Dell Optiplex-620 | User Guide - Page 171
    : 480 Mbps PCI Express x16: 80 Gbps low-profile cards supported one 120 pins 32 bits one x16 25 W (maximum) 164 pins 16 PCI Express lanes one bay for a slimline floppy drive; one bay for a slimline CD/DVD drive one bay for a 1-inch-high hard drive 9-pin connector; 16550C-compatible 25-hole connector
  • Dell Optiplex-620 | User Guide - Page 172
    to run hard-drive and system diagnostics Controls and Lights Power control Power light Hard-drive access light Link light Link integrity light (on integrated network adapter) Activity light (on integrated network adapter) Diagnostic lights Standby power light push button green light - Blinking
  • Dell Optiplex-620 | User Guide - Page 173
    Problems Video and Monitor Problems Microsoft® Windows® XP Features Transferring Information to a New Computer User Accounts and Fast User Switching Setting Up a Home and Office Network Glossary Troubleshooting Tools and Utilities Dell Diagnostics System Lights Diagnostic Lights Beep Codes Error
  • Dell Optiplex-620 | User Guide - Page 174
    Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own. Model DCSM August 2006 N8071 Rev. A02
  • Dell Optiplex-620 | User Guide - Page 175
    start-up, replace the battery. If the battery still does not work properly, contact Dell. Drive Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. Fill out the Diagnostics Checklist as you complete these
  • Dell Optiplex-620 | User Guide - Page 176
    mode in Windows before writing to a CD/DVD-RW disc - See "Power Management." Hard drive problems Running the Dell IDE Hard Drive Diagnostics - The Dell IDE Hard Drive Diagnostics is a utility that tests the hard drive to troubleshoot or confirm a hard drive failure. 1. Turn on your computer (if your
  • Dell Optiplex-620 | User Guide - Page 177
    the DSS utility. DSS is available on your Drivers and Utilities CD and at support.dell.com. NOTE: You must use Microsoft® Windows® XP Service Pack 1 or later when you reinstall Windows XP. The computer does not start up Check the Diagnostic Lights Ensure that the power cable is firmly connected to
  • Dell Optiplex-620 | User Guide - Page 178
    , or CDs Save and close any open files or programs and shut down your computer through the Start menu Run the Dell Diagnostics - If all tests run successfully, the error condition is related to a software problem. Memory Problems NOTE: Your computer might emit a series of beeps (beep code) during
  • Dell Optiplex-620 | User Guide - Page 179
    Problems Fill out the Diagnostics Checklist as you complete these checks. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. If the power light is green and the computer is not responding - See "Diagnostic Lights
  • Dell Optiplex-620 | User Guide - Page 180
    to the following port(s): setting is USB. Reinstall the printer driver - See the printer documentation for instructions Restoring Default Settings To restore the computer's system settings to their default values - 1. Turn on or restart your computer. 2. When Press to Enter Setup appears in the
  • Dell Optiplex-620 | User Guide - Page 181
    name of your CD drive. 5. Click the Properties tab 6. Check the Enable digital CD audio for this CD-ROM device box. Eliminate possible interference - Turn off nearby fans, fluorescent lights, or halogen lamps to check for interference. Run the speaker diagnostics Reinstall the audio driver Check the
  • Dell Optiplex-620 | User Guide - Page 182
    the monitor documentation for troubleshooting procedures. Check the monitor cable connection - l If you purchased a graphics card, ensure that the monitor is connected to the card. l Ensure that your monitor is properly connected (see the Quick Reference Guide that came with your computer). l If you
  • Dell Optiplex-620 | User Guide - Page 183
    documentation for instructions away from external power sources - Fans, fluorescent lights, halogen lamps, and other electrical devices can cause the screen image to appear "shaky." Turn off nearby devices to check for interference. Adjust the Windows
  • Dell Optiplex-620 | User Guide - Page 184
    Problems Video and Monitor Problems Microsoft® Windows® XP Features Transferring Information to a New Computer User Accounts and Fast User Switching Setting Up a Home and Office Network Glossary Troubleshooting Tools and Utilities Dell Diagnostics System Lights Diagnostic Lights Beep Codes Error
  • Dell Optiplex-620 | User Guide - Page 185
    the ENERGY STAR guidelines for energy efficiency. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own. Model DCTR
  • Dell Optiplex-620 | User Guide - Page 186
    to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. For a complete list of abbreviations and acronyms, see the Glossary. If you purchased a Dell™ n Series computer, any references in this document to Microsoft® Windows® operating systems are
  • Dell Optiplex-620 | User Guide - Page 187
    Back to Contents Page Troubleshooting Tools and Utilities Dell™ OptiPlex™ GX620 User's Guide Dell Diagnostics System Lights Diagnostic Lights Beep Codes Error Messages Resolving Software and Hardware Incompatibilities Dell Diagnostics CAUTION: Before you begin any of the procedures in this section,
  • Dell Optiplex-620 | User Guide - Page 188
    Drivers and Utilities CD, remove the CD. 5. Close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen. System Lights Your power button light and hard-drive light may indicate a computer problem. Power Light Problem
  • Dell Optiplex-620 | User Guide - Page 189
    the problem is not identified, contact Dell for technical assistance. Diagnostic Lights CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. To help you troubleshoot a problem, your computer has four lights labeled
  • Dell Optiplex-620 | User Guide - Page 190
    possible beep code (code 1-3-1) consists of one beep, a burst of three beeps, and then one beep. This beep code tells you that the computer encountered a memory problem. If your computer beeps during start-up: 1. Write down the beep code on the Diagnostics Checklist. 2. Run the Dell Diagnostics to
  • Dell Optiplex-620 | User Guide - Page 191
    - See "Drive Problems." Data error - See "Drive Problems." Decreasing available memory - See "Lockups and Software Problems." Diskette drive 0 seek failure - See "Drive Problems." Diskette read failure - See "Drive Problems." Diskette subsystem reset failed - Run the Dell Diagnostics. Diskette write
  • Dell Optiplex-620 | User Guide - Page 192
    and Software Problems." Memory allocation error - 1. Turn off the computer, wait 30 seconds, and then restart the computer. 2. Try to run the program again. 3. If the error message appears again, see the software documentation for additional troubleshooting suggestions. Memory data line failure
  • Dell Optiplex-620 | User Guide - Page 193
    on the floppy disk or hard drive. See Windows Help for instructions. l If a large number of sectors are defective, back up the data (if possible), and then reformat the floppy disk or hard drive. Seek error - See "Drive Problems." Shutdown failure - Run the Dell Diagnostics. Time-of-day clock
  • Dell Optiplex-620 | User Guide - Page 194
    from the Device Manager. See the documentation that came with the device for information on configuring the device. To resolve incompatibilities using the Windows XP Hardware Troubleshooter: 1. Click the Start button and click Help and Support. 2. Type hardware troubleshooter in the Search field and
  • Dell Optiplex-620 | User Guide - Page 195
    Problems Video and Monitor Problems Microsoft® Windows® XP Features Transferring Information to a New Computer User Accounts and Fast User Switching Setting Up a Home and Office Network Glossary Troubleshooting Tools and Utilities Dell Diagnostics System Lights Diagnostic Lights Beep Codes Error
  • Dell Optiplex-620 | User Guide - Page 196
    Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own. Model DCCY August 2006 N8071 Rev. A02
  • Dell Optiplex-620 | User Guide - Page 197
    -saving mode, see "Power Management." See "Diagnostic Lights" for a description of light codes that can help you troubleshoot problems with your computer. Press this button to turn on the computer. 5 power button 6 vents 7 module bay hard-drive 8 access light 9 vents NOTICE: To avoid losing data
  • Dell Optiplex-620 | User Guide - Page 198
    diagnostic lights See "Diagnostic Lights" for a description of light codes that can help you troubleshoot problems with your computer. 2 computer the network connector. On computers with a network connector card, use the connector on the card. network 4 activity light line-out 5 connector It
  • Dell Optiplex-620 | User Guide - Page 199
    Connecting a VGA Monitor." power 10 connector The connector for the power adapter. diagnostic 11 lights See "Diagnostic Lights" for a description of light codes that can help you troubleshoot problems with your computer. Connecting a VGA Monitor If you have a VGA monitor, plug the adapter cable
  • Dell Optiplex-620 | User Guide - Page 200
    intrusion switch System Board Components 1 fan connector (FAN_FRONT) 8 battery 2 internal speaker connector (INT_SPKR) 9 clear CMOS jumper (RTCRST) 3 system board speaker (BEEP) 10 password jumper (PSWD) 4 channel B memory connector (DIMM_2) 11 hard-drive power connector (SATA_PWR) 5 channel
  • Dell Optiplex-620 | User Guide - Page 201
    piece of the cable cover and align the four tabs with the four slots on the computer's back panel. 4. Insert the tabs into the slots and slide the piece toward the diagnostic lights (see the illustration) until the cable cover is securely positioned. 5. Install a security device in the security
  • Dell Optiplex-620 | User Guide - Page 202
    follow the safety instructions in the Product Information Guide. 1. Connect the external power adapter to the connector on the back of the computer. In order power cable to the outlet. The power adapter has a status light that is off when the AC adapter is not plugged into the outlet and green
  • Dell Optiplex-620 | User Guide - Page 203
    the computer. l amber light - solid amber indicates the power adapter is connected to an AC outlet but not the computer. The computer will safety instructions in the Product Information Guide. The badge on the front of your computer can be rotated. To rotate the badge: 1. Remove the computer cover
  • Dell Optiplex-620 | User Guide - Page 204
    Back to Contents Page Dell™ OptiPlex™ GX620 User's Guide Removing the Computer Cover Removing the Computer Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To prevent static damage to components inside
  • Dell Optiplex-620 | User Guide - Page 205
    Dell™ OptiPlex™ GX620 User's Guide Drives Drives Your computer supports: l One serial ATA hard drive l One optional D-module CD/DVD drive, second hard drive, or floppy drive in the module bay General Installation Guidelines NOTE: For information on installing D-module drives, see the documentation
  • Dell Optiplex-620 | User Guide - Page 206
    you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the power supply before removing the hard drive. NOTICE: To prevent static damage to components inside your
  • Dell Optiplex-620 | User Guide - Page 207
    on installing any software required for drive operation. 12. Reboot the computer. 13. Partition and logically format your drive before you proceed to the next step. For instructions, see the documentation that came with your operating system. 14. Test the hard drive by running the Dell Diagnostics.
  • Dell Optiplex-620 | User Guide - Page 208
    15. Install your operating system on the hard drive. For instructions, see the documentation that came with your operating system. Back to Contents Page
  • Dell Optiplex-620 | User Guide - Page 209
    procedures in this section, follow the safety instructions in the Product Information Guide. You can install a Dell™ portable device such as a floppy drive, CD/DVD drive, or second hard drive in the module bay. Your Dell computer ships with either a CD/DVD drive or an airbay (filler blank) installed
  • Dell Optiplex-620 | User Guide - Page 210
    to the locked position. 7. If you removed the cover to lock the device in the module bay, replace the computer cover. Installing a Device When Your Computer Is Running Microsoft® Windows® 1. If a device is installed in the module bay, double-click the Safely Remove Hardware icon on the taskbar
  • Dell Optiplex-620 | User Guide - Page 211
    . The module cannot be removed from the computer until the module locking switch is unlocked by pulling it up into its original position. 2. You may also secure a device in the module bay by using a device screw (packaged separately). 1 bottom of computer 2 device locking screw Back to Contents Page
  • Dell Optiplex-620 | User Guide - Page 212
    Back to Contents Page Dell™ OptiPlex™ GX620 User's Guide Processor Processor CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical
  • Dell Optiplex-620 | User Guide - Page 213
    : Ground yourself by touching an unpainted metal surface on the back of the computer. NOTICE: When replacing the processor, do not touch any of the pins excessive force when you install the processor. 9. Set the processor lightly in the socket and ensure that the processor is positioned correctly.
  • Dell Optiplex-620 | User Guide - Page 214
    cover latch If you are installing a processor replacement kit from Dell, return the processor to Dell in the same package in which your replacement kit was sent. NOTICE: Ground yourself by touching an unpainted metal surface on the back of the computer. 11. Place one end of the heat sink under
  • Dell Optiplex-620 | User Guide - Page 215
    -Mbps) network and the computer. l Off - The computer is not detecting a physical connection to the network. Video Type Audio Type Stereo conversion Controllers integrated Intel Graphic Media Accelerator 950 with integrated DVI with dual-monitor support AC97, Sound Blaster emulation 16-bit analog
  • Dell Optiplex-620 | User Guide - Page 216
    one serial ATA controller supporting one device Expansion Bus Bus type Bus speed SATA 1.0a and 2.0; USB 2.0 SATA: 1.5 and 3.0 Gbps; USB: 480 Mbps Drives Externally accessible Internally accessible one D-module bay for a CD/DVD drive, second hard drive, or floppy drive one bay for a 1-inch
  • Dell Optiplex-620 | User Guide - Page 217
    Diagnostic lights Standby power light Power DC power supply Wattage Heat dissipation Voltage Backup battery Physical Without cable cover: Height Width Depth Weight With standard cable cover: Height Width Depth Weight With extended cable cover: Height Width Depth Environmental Temperature:
  • Dell Optiplex-620 | User Guide - Page 218
    to Contents Page Warranty Dell™ OptiPlex™ GX620 User's Guide Dell Inc. ("Dell") manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry-standard practices. For information about the Dell warranty for your computer, see the Product
  • Dell Optiplex-620 | User Guide - Page 219
    Back to Contents Page Microsoft® Windows® XP Features Dell™ OptiPlex™ GX620 User's Guide Transferring Information to a New Computer User Accounts and Fast User Switching Setting Up a Home and Office Network Transferring Information to a New Computer The Microsoft Windows XP operating system provides
  • Dell Optiplex-620 | User Guide - Page 220
    NOTE: Fast User Switching is unavailable if your computer is running Windows XP Professional and is a member of a computer domain, or if your computer has less than 128 MB of memory. Fast User Switching allows multiple users to access one computer without requiring the previous user to log off
  • Dell Optiplex-620 | User Guide - Page 221
    . NOTE: Selecting the connection method This computer connects directly to the Internet enables the integrated firewall provided with Windows XP SP1. 4. Complete the checklist and required preparations. 5. Return to the Network Setup Wizard and follow the instructions on the screen. Back to Contents
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Dell™ OptiPlex™ GX620 Systems User's Guide
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