Dell PowerEdge R830 Integrated Remote Access Controller 8 Version 2.70.70.70 U - Page 287
Virtual media, Keyboard macro Win - P not available in Virtual Console
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1. Activate the magic key function on the remote Linux server. You can use the following command to activate it on the Linux terminal: echo 1 > /proc/sys/kernel/sysrq 2. Activate the keyboard pass-through mode of Active X Viewer. 3. Press Ctrl+Alt+Print Screen. 4. Release only Print Screen. 5. Press Print Screen+Ctrl+Alt. NOTE: The SysRq feature is currently not supported with Internet Explorer and Java. Why is the "Link Interrupted" message displayed at the bottom of the Virtual Console? When using the shared network port during a server reboot, iDRAC is disconnected while BIOS is resetting the network card. This duration is longer on 10 Gb cards, and is also exceptionally long if the connected network switch has Spanning Tree Protocol (STP) enabled. In this case, it is recommended to enable "portfast" for the switch port connected to the server. In most cases, the Virtual Console restores itself. Launching virtual console with HTML5 fails when browser is set to use only TLS 1.0. Ensure that the browser is set to use TLS 1.1 or higher. Keyboard macro Win - P not available in Virtual Console after iDRAC firmware is updated to 2.60.60.60. An older version of Active X control can cause this issue. To resolve this issue, delete the Add-on AvctViewerAPP ActiveX Control from the Manage Add-ons page in the web browser. Then, restart the browser and access virtual console. The latest version of the AvctViewerAPP ActiveX Control is automatically installed. Virtual media Why does the Virtual Media client connection sometimes drop? • When a network time-out occurs, iDRAC firmware drops the connection, disconnecting the link between the server and the virtual drive. • When the Virtual Console is disabled, it may disconnect the Virtual Media session. Disabling the TLS certificate revocation check avoids any disconnection. To disable the TLS certification revocation check: 1. Launch the Java Control Panel. 2. Click the Advanced tab. 3. Locate the Check for TLS certificate revocations check on option and select Do not check. 4. Click Apply and then Click OK. The Java Control Panel window closes. • If you change the CD in the client system, the new CD may have an autostart feature. In this case, the firmware can time out and the connection is lost if the client system takes too long to read the CD. If a connection is lost, reconnect from the GUI and continue the previous operation. • If the Virtual Media configuration settings are changed in the iDRAC web interface or through local RACADM commands, any connected media is disconnected when the configuration change is applied. • To reconnect to the Virtual Drive, use the Virtual Media Client View window. Why does a Windows operating system installation through Virtual Media take an extended amount of time? If you are installing the Windows operating system using the Dell Systems Management Tools and Documentation DVD and the network connection is slow, the installation procedure may require an extended amount of time to access iDRAC web interface due to network latency. The installation window does not indicate the installation progress. How to configure the virtual device as a bootable device? On the managed system, access BIOS Setup and go to the boot menu. Locate the virtual CD, virtual floppy, or vFlash and change the device boot order as required. Also, press the "spacebar" key in the boot sequence in the CMOS setup to make the virtual device bootable. For example, to boot from a CD drive, configure the CD drive as the first device in the boot order. What are the types of media that can be set as a bootable device? iDRAC allows you to boot from the following bootable media: • CDROM/DVD Data media Frequently asked questions 287