HP 1300 Service Manual - Page 154

Solving paper-feed problems, Table 19., Problem, Cause, Solution

Page 154 highlights

Solving paper-feed problems Use the following table to solve problems related to moving paper or documents through the printer. Table 19. Solving paper-feed problems Problem Pages are coming out curled or wrinkled. Print is misaligned on the page (skewed pages). Cause Paper curl is inherent to the laser printing processes, and occurs when paper is subjected to heat. Paper curl tends to relax as the paper cools while resting on a flat surface. Paper is curled or wrinkled when using the paper output bin. Paper is not stored properly. The media is too long for the printer output bin. The fuser temperature is too high. The main input tray is overfilled. The paper guides are not set correctly, are broken, or are missing. The paper's weight or surface finish does not meet HP's specifications. Solution Make sure that the media meets specifications detailed in the Print Media Guide for the HP LaserJet printer family. Open the straight-through output door on the back of the printer and use this paper path. Reset the fuser mode to the default. Whenever possible, store paper in its sealed ream at room temperature. Use the long media extension. Select Optimize for: in the Paper tab of the printer driver. Make sure that it is set for the appropriate media. Remove some of the media. Be sure to center the paper with the side media guides. Verify that the guides are not adjusted too tightly or too loosely against the paper. Check for broken or missing guides and replace as necessary. Make sure that the media meets specifications detailed in the Print Media Guide for the HP LaserJet printer family. 154 Chapter 6 - Troubleshooting ENWW

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154
Chapter 6 - Troubleshooting
ENWW
Solving paper-feed problems
Use the following table to solve problems related to moving paper or
documents through the printer.
Table 19.
Solving paper-feed problems
Problem
Cause
Solution
Pages are
coming out
curled or
wrinkled.
Paper curl is inherent to the laser printing
processes, and occurs when paper is
subjected to heat. Paper curl tends to
relax as the paper cools while resting on
a flat surface.
Make sure that the media meets
specifications detailed in the
Print Media
Guide
for the HP LaserJet printer family.
Paper is curled or wrinkled when using
the paper output bin.
Open the straight-through output door on
the back of the printer and use this paper
path. Reset the fuser mode to the
default.
Paper is not stored properly.
Whenever possible, store paper in its
sealed ream at room temperature.
The media is too long for the printer
output bin.
Use the long media extension.
The fuser temperature is too high.
Select
Optimize for:
in the
Paper
tab of
the printer driver. Make sure that it is set
for the appropriate media.
Print is
misaligned on
the page
(skewed
pages).
The main input tray is overfilled.
Remove some of the media.
The paper guides are not set correctly,
are broken, or are missing.
Be sure to center the paper with the side
media guides. Verify that the guides are
not adjusted too tightly or too loosely
against the paper. Check for broken or
missing guides and replace as
necessary.
The paper’s weight or surface finish does
not meet HP’s specifications.
Make sure that the media meets
specifications detailed in the
Print Media
Guide
for the HP LaserJet printer family.