HP 9000 rp4410-4 Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440
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- HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 1
Installation Guide HP 9000 rp4410 and HP 9000 rp4440 Manufacturing Part Number: A9950-96010 Six Edition April 2007 Printed in the US - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 2
to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 3
Server with a Lifter 21 Installing Additional Components 21 Required Service Tools 21 Accessing a Rack-Mounted Server 22 Accessing a Pedestal-Mounted Server to Duplex 66 Installing the Server Into a Rack, Non-HP rack, or Pedestal 72 HP Rack 72 Non-HP Rack 72 Pedestal Mount 72 Connecting - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 4
System Boots with Problems 93 Intermittent Server Problems 93 DVD Problems 94 Hard Drive Problems 94 Console Problems 94 Downloading and Installing the Latest Version of the Firmware 94 Troubleshooting Using LED Indicators 95 Information to Collect Before You Contact Support 99 Index 101 - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 5
Tables Table 1. Publishing History Details 10 Table 2. HP-UX 11i Releases 11 Table 1-1. Server Dimensions and Values 18 Table 1-2. Installation Sequence Checklist 19 Table 1-3. Control Panel LED Definitions 25 Table 1-4. Switch and Button LED Definitions 26 Table 1-5. Hot-Pluggable - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 6
Tables 6 - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 7
Figures Figure 1-1. HP 9000 rp4410 and rp4440 Servers (Top View 14 Figure 1-2. HP 9000 rp4410 and rp4440 Servers with Bezel Removed (Front View 15 Figure 1-3. HP 9000 rp4410 and rp4440 Servers (Rear View 15 Figure 1-4. Accessing T-25 Screws 22 Figure 1-5. Pedestal-Mounted Server 23 Figure 1-6. - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 8
Figures Figure 1-44. Front Control Panel LEDs 95 Figure 1-45. QuickFind Diagnostic Label 98 8 - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 9
About This Document This document describes how to unpack the HP 9000 rp4410 and HP 9000 rp4440 server, install additional components, start a server console session, power on the server, and boot the operating system. The document printing date and part number indicate the document's current - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 10
A9950-96010 HP-UX 11i v1 HP-UX 11i v2 HP-UX 11i v3 A9950-96005 HP-UX 11i v1 N/A HP-UX 11i v1 Supported Product Versions Publication Date HP 9000 rp4410 and rp4440 April 2007 HP 9000 rp4410 and rp4440 HP 9000 rp4410 and rp4440 April 2005 July 2003 Document Organization This guide is - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 11
identifier. Table 2 shows the releases available for HP-UX 11i operating system. Table 2 HP-UX 11i Releases Release Identifier B.11.20 B.11.22 B.11.23 B.11.31 Release Name HP-UX 11i v1.5 HP-UX 11i v1.6 HP-UX 11i v2.0 HP-UX 11i v3.0 Supported Processor Architecture PA-RISC PA-RISC PA-RISC PA - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 12
Related Documents You can find other information on HP server hardware management and diagnostic support tools in the following publications. Web Site for HP Technical Documentation: http://docs.hp.com Server Hardware Information: http://docs.hp.com/en/hw.html Diagnostics and Event Monitoring: - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 13
Troubleshooting" on page 91 Introduction The HP 9000 rp4410 and rp4440 servers are 1P/1C, 1P/2C, 2P/2C, 3P/2C, or 4P/2C servers based on the PA-RISC processor family architecture. The server cards. The supported operating system is HP-UX 11i v1 (and higher HP-UX versions that support PA-RISC systems). Chapter - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 14
Installing the System Server Views Server Views Figure 1-1, Figure 1-2, and Figure 1-3 show the top, front, and rear views of the HP 9000 rp4410 and rp4440 servers. Figure 1-1 HP 9000 rp4410 and rp4440 Servers (Top View) 14 Chapter 1 - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 15
View) Figure 1-3 HP 9000 rp4410 and rp4440 Servers (Rear View) Detailed Server Description The following sections list information on the main subsystems within the HP 9000 rp4410 and rp4440 servers. I/O Subsystem The following is supported on the HP 9000 rp4410 and rp4440 servers: • PCI-X slots - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 16
SCSI interface). Processors The following is supported on the HP 9000 rp4410 and rp4440 servers: • 800 MHz/1.5 GB cache or 1 GHz/1.5 GB cache per CPU. • Both processors are available with 32 MB or 64 MB L2 cache per dual processor module. • HP 9000 rp4410 server can have one processor or both - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 17
DVD drive. • Power button and LED indicators for system status. • LED-based diagnostic panel. Mass Storage The following is supported on the HP 9000 rp4410 and rp4440 servers: • Up to two SCSI hot-pluggable hard disk drives. • Integrated Ultra-3 SCSI dual channel controller; 80 MB/s transfer rate - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 18
event IDs. Reviewing these events helps you diagnose and troubleshoot problems with the server. Dimensions and Values Table 1-1 lists the dimensions and their values of the HP 9000 rp4410 and rp4440 servers. Table 1-1 Server Dimensions and Values Dimension Height Width Depth Weight Value - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 19
equipment. • Do not wear loose clothing that can snag or catch on the server or on other items. • Do not wear clothing subject to static charge build mat, such as those included in the Electrically Conductive Field Service Grounding Kit (HP 9300-1609). • Handle accessory boards and components by - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 20
your HP customer service representative immediately. Unpacking the Server To unpack a nonracked server, follow these steps. NOTE HP recommends the use of a lifter, such as a RonI Company model 17000 SP 400 lifting device, when moving a nonracked system. Step 1. Use the instructions printed - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 21
is damaged, contact your HP customer service representative immediately. The service representative initiates appropriate action through This section describes how to install server components that are not installed before delivery. Required Service Tools Service of this product can require one - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 22
Installing the System Installing Additional Components Accessing a Rack-Mounted Server The HP 9000 rp4410 and rp4440 servers are designed to be rack mounted. The following procedure explains how to gain access to a server that is mounted in an approved rack. WARNING Ensure that all antitip features - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 23
1. Press the rail clips on either side of the server inward and push the server into the rack until it stops. Step 2. Replace the T-25 screws that fasten the server to the rack. Accessing a Pedestal-Mounted Server The HP 9000 rp4410 and rp4440 servers are also designed to be mounted in a pedestal - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 24
Additional Components Front Panel Controls and Indicators The front panel of the server provides controls and indicators used for common operations. Figure 1-6, Figure 1-7, and Figure 1-8 show the front view of the server and the control panel. Figure 1-6 Front View with Bezel Control Panel - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 25
Figure 1-8 Control Panel Power LED Power Button TOC/NMI Button Installing the System Installing Additional Components System LED Disk LED Thermal LED Locator Button/LED Table 1-3 and Table 1-4 list the control panel LED and the switch and button LED status and descriptions. Table 1-3 Control - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 26
second) has no effect. • More than one second, but less than five seconds-do not use. This initiates e-buzzer functions that are not supported in the HP 9000 rp4410 and rp4440 servers. • More than five seconds then released causes an immediate hard power off. If power is on and the system is at BCH - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 27
is accessed. Drive is operating. The drive status LED is green when power is applied to drive circuits. DVD, DVD-R, and DVD-RW Drives The server is delivered with one DVD drive (DVD-R and DVD-RW optional). Each of these devices has one activity LED. Figure 1-10 and Table 1-6 show the - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 28
Eject Button Activity LED Emergency Eject Table 1-6 LED Activity LED DVD Drive LED Definitions State Flashing green Drive is active Description Front Bezel The server does not need to be powered off to remove the front bezel. Removing the Front Bezel To remove the front bezel, grasp the - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 29
without the front and top covers in place. Operation of the server without the front and top covers in place makes the server susceptible to electromagnetic interference (EMI) and overheating problems that result in system failure. Observe all electrostatic discharge (ESD) safety precautions before - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 30
Components Figure 1-12 Removing and Replacing the Front Cover Thumbscrews Step 4. Raise the cover slightly, and pull the cover toward the front of the server to free the tabs from the slots in the center of the chassis. Replacing the Front Cover To replace the front cover, follow these steps - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 31
Figure 1-13 Installing the System Installing Additional Components Removing and Replacing the Top Cover Thumbscrews Rear of Chassis Replacing the Top Cover To replace the top cover, follow these steps: Step 1. Align the tabs at the rear of the top cover with the corresponding slots in the chassis - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 32
Installing the System Installing Additional Components Hot-Swappable Chassis Fan Units There are three hot-swappable chassis fan units in the server. • Fan units 0, 1, and 2 are in the center of the chassis, spanning the full chassis width. • Fan units 0 and 1 are interchangeable and are in the left - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 33
NOTE A hot-swappable device does not require interaction with the operating system before the device is removed from or installed into the server. The ac power to the server does not need to be off to remove or replace a hot-swappable chassis fan unit. Removing a Hot-Swappable Fan Unit To remove - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 34
full speed for two minutes. After two minutes a soft-shutdown of the server occurs. Replacing a Hot-Swappable Fan Unit To replace a hot-swappable I/O . For assistance with this procedure, contact your local HP Authorized Service Provider. Observe all ESD safety precautions before attempting this - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 35
replacing the I/O baseboard assembly. To remove the I/O baseboard assembly, follow these steps: Step 1. If rack-mounted, slide the server out from the rack until it stops. (See "Extend the Server from the Rack" on page 22.) Step 2. Remove the top cover. (See "Removing the Top Cover" on page 30 - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 36
assembly all the way to the rear until removed from chassis. CAUTION The I/O baseboard assembly is large. Be careful when lifting it out of the server chassis. 36 Chapter 1 - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 37
are reinstalling the assembly that was previously removed from a configured server. To replace the I/O baseboard assembly, follow these steps: The I/O baseboard assembly is large. Use care when sliding it into the server chassis. Step 3. With the I/O baseboard flush against the midplane riser board - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 38
Notice This product contains a Lithium battery (HP part number 1420-0386). WARNING Lithium according to the manufacturer's instructions. Replacing the System Battery Step 1. If rack-mounted, slide the server out from the rack until it stops. (See "Extend the Server from the Rack" on page 22.) - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 39
Installing the System Installing Additional Components Figure 1-18 System Battery Location on I/O Baseboard Battery Step 5. Lift up the battery holder retaining clip with a flat-head screwdriver and push on the back of the battery to remove the battery from its socket. Step 6. Lift up the battery - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 40
-swappable power supply. Installing Hot-Swappable Power Supplies This section provides instructions on how to install power supplies. Power Supply Load Order The supported configuration of an HP 9000 rp4410 or rp4440 server requires a minimum of one power supply. You can install a second, optional - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 41
steps: Step 1. If rack-mounted, slide the server out from the rack until it stops. (See "Extend the Server from the Rack" on page 22.) Step 2. and pull straight out. Figure 1-19 Metal Cover in Unused Slot P1 Step 4. Supporting the power supply with both hands, slide it into slot P1 until it plugs - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 42
Components Installing Hot-Pluggable Disk Drives One additional hot-pluggable disk drive can be added to the server in slot 2. Always use low profile disk drives (1 inch height) in the server. To install a hot-pluggable disk drive, follow these steps: Step 1. Remove the volume filler from slot - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 43
ID 1 Slot 1-SCSI ID 0 Installing Processors This section provides information about installing processors. WARNING Voltages are present at various locations within the server whenever an ac power source is connected. This voltage is present even when the main power switch is in the off position - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 44
contains two processors. When only one processor is activated (a 1P/1C configuration of the HP 9000 rp4410 server), the second processor is installed but not enabled and is available for future use. • The HP 9000 rp4410 server can contain one or two dual processor modules to provide 1P/1C, 1P/2C, or - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 45
Table 1-7 lists the load sequence. Table 1-7 Dual Processor Module Load Order Server rp4410 or rp4440 rp4410 or rp4440 rp4440 only rp4440 only Dual Processor Module 1 2 3 4 Connector CPU0 CPU1 CPU2 CPU3 Removing the Processor Extender Board Installing the System Installing Additional - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 46
Installing the System Installing Additional Components Figure 1-23 Extender Board Latches Step 5. Pull out on the extraction levers to unplug the processor extender board from the socket located on the midplane riser board. Step 6. Pull out the processor extender board from the chassis. 46 - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 47
attempting this procedure. Failure to follow ESD safety precautions can result in damage to the server. NOTE Before installing a processor into the server, read the following instructions carefully for a complete understanding of this process. To install a processor on the extender board, follow - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 48
Installing the System Installing Additional Components Step 5. Carefully lower the processor, without the sequencer frame, onto the processor socket. Align the pins on the bottom of the heatsink to the slots in the retention frame on the extender board. CAUTION Do not press the processor modules - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 49
Figure 1-26 Processor Cable Placed Incorrectly Installing the System Installing Additional Components Heatsink Cable Placed Incorrectly Pinched Between Heatsink and Extender Board Frame Protective Plastic Sleeve Sheet Metal Frame Step 6. Lock the assembly to the socket by rotating the cam on the - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 50
Installing the System Installing Additional Components Figure 1-27 Installing the Processor on the Extender Board Tightening Sequence for 4-Shoulder Screws is 1, 2, 3, 4 DO NOT OVERTIGHTEN (See Step 7) 3 2 Knurled 1 Thumb- 2 Screws 4 Torx-T15 Use Torx T15 Driver to Tighten Shoulder Screws - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 51
operation. • Use MAKODIAG provided by the offline diagnostic environment to exercise the processor. Installing Memory The standard configuration of HP 9000 rp4410 and rp4440 servers include a 16-DIMM memory extender board. This extender board must contain a minimum of 1 GB of memory (four 256 MB - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 52
Installing the System Installing Additional Components Table 1-8 and Figure 1-28 show the DIMM filler requirements and configuration for the 16-DIMM memory extender board. Table 1-8 DIMM Filler Requirements for 16 DIMM Extender Board DIMMs Loaded 4 DIMMs in quad 0 Fillers Requireda Six fillers - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 53
Installing the System Installing Additional Components Table 1-9 DIMM Filler Requirements for 32-DIMM Memory Extender Board 4 DIMMs in quad 0 12 fillers total: Two fillers in quads 1, 3, 4, 5, 6, and 7 8 DIMMs in quads 0 and 1 (quad 2 remains unfilled) Eight fillers total: Two fillers in - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 54
Installing the System Installing Additional Components Figure 1-29 32-DIMM Memory Extender Board Minimum Configuration DIMM Filler 54 Chapter 1 - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 55
injury or damage to equipment. To remove a memory extender board, follow these steps: Step 1. If rack-mounted, slide the server out from the rack until it stops. (See "Extend the Server from the Rack" on page 22.) Step 2. Remove the front bezel from the chassis. (See "Removing the Front Bezel - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 56
: Step 1. Ensure that the extraction levers are in the outward, unlocked position. Step 2. Align the memory extender board with the left and right chassis guide slots. Step 3. Slide the memory extender board in until it begins to seat in the socket located on the midplane riser board. Step 4. Push - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 57
HP 9000 rp4410 and rp4440 servers support PCI/PCI-X hot-pluggable technology and includes six hot-pluggable PCI/PCI-X slots. Hot-Pluggable PCI/PCI-X Operations PCI/PCI-X hot-pluggable technology enables the following operations. For procedures with step-by-step instructions for HP-UX HP Manual Supported - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 58
Installing the System Installing Additional Components PCI/PCI-X Slot Locations and Configurations PCI/PCI-X slots are numbered from 1 through 8 in the server as shown in Figure 1-32. Figure 1-32 Slot ID Numbering PCI-X Bus 1 PCI-X Bus 2 PCI-X Bus 3 PCI-X Bus 4 PCI-X Bus 5 12 34 56 78 PCI - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 59
. c. Incompatible frequency: card does not work. d. Incompatible bus: Card does not work. The new card does not initialize powers off. e. Maximum bus mode and frequency supported on shared slots is PCI-X 66 MHz. Chapter 1 59 - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 60
supports USB and the ports are already located on the rear of the server. If you are installing the RAID card A7143A, you must install it into slot 8. If you install this card in any other slot, it interferes with the manual the server will crash. For instructions on how to power off an occupied slot, - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 61
Figure 1-33 PCI/PCI-X OLX Divider Layout PCI-X Card Latch Closed Position MRL-Closed Installing the System Installing Additional Components PCI-X Card Latch Open Position MRL-Open Power LED Light Pipe Attention Button Attention LED Light Pipe Step 4. Ensure that the MRL and the card latch on the - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 62
Installing the System Installing Additional Components Figure 1-34 Inserting PCI/PCI-X Card Step 5. If the PCI/PCI-X card is full size, open the slider gate latch to access the card slot. 62 Chapter 1 - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 63
Figure 1-35 Slider Gate Latch Installing the System Installing Additional Components Step 6. If the PCI/PCI-X card is full size, close the slider gate latch to secure the end of the card. (Figure 1-35) Step 7. Push the MRL down until it seats against the chassis wall. Chapter 1 63 - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 64
on page 31.) Step 11. Push the server all the way back into the rack until it stops. OLR CAUTION For HP-UX 11i v1 (and higher), you must lever to remove PCI/PCI-X cards as on previous server models. You must remove the PCI/PCI-X card manually. Cutouts in the OLX dividers enable access for grasping - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 65
now active. Step 16. Reconnect all cables. Step 17. Replace the top cover. (See "Replacing the Top Cover" on page 31.) Step 18. Push the server all the way back into the rack until it stops. Understanding LEDs and Hardware Errors Table 1-12 describes the hot-pluggable LED error conditions. Table - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 66
Components Troubleshooting PCI/ section explains how to convert the HP 9000 rp4410 or rp4440 server from simplex to duplex operation. server, follow these steps: • Use an antistatic wrist strap and a grounding mat, such as those included in the Electrically Conductive Field Service Grounding Kit (HP - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 67
Installing the System Installing Additional Components WARNING Ensure that the system is powered off and all power sources have been disconnected from the server prior to attempting this procedure. NOTE Some restrictions apply to the mass storage devices that can be connected to the core I/O SCSI - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 68
0 and slot 1 are driven by SCSI channel A. When the duplex board is installed, the slot 1 hard disk drive is now driven by SCSI channel B. If HP-UX was previously installed and whole disk vxfs was not used, the system no longer boots. 68 Chapter 1 - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 69
Figure 1-37 Installing the Duplex Board Installing the System Installing Additional Components Step 3. Secure the duplex board to the disk drive cage by the bracket and to the SCSI backplane by the SCSI connector sockets. (Figure 1-37) Step 4. Install the SCSI Cable B on the SCSI backplane. ( - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 70
Installing the System Installing Additional Components Figure 1-38 Installing SCSI Cable B to the SCSI Backplane Step 5. Connect the other end of the SCSI Cable B to the SCSI B channel connector on the SCSI adapter board. (Figure 1-39) a. Release the SCSI Cable B from its stowed position within the - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 71
SCSI Adapter Board Replacing the Removed Modules To return the server to operational configuration, follow these steps: Step 1. Replace 6. If rack-mounted, slide the server back into the rack until it stops. (See "Installing the Server Into a Rack, Non-HP rack, or Pedestal" on page 72.) Chapter 1 - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 72
you need an HP 9000 rp4440 Server Rackless Mount Kit. This kit comes with an installation guide titled Converting Your Rack Server to a Rackless Mount (HP part number A6979-96001). To convert a rack-mount server to a pedestal-mount server, see Converting Your Rack Server to a Pedestal Server on the - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 73
be connected separately to an ac power source. Core I/O Connections Each HP 9000 rp4410 and rp4440 server core I/O includes: • Two USB ports • One iLO MP - disconnected. The server is shipped in simplex configuration which supports external devices. If you convert the server to duplex configuration - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 74
on Server Rear HBA, Ultra 3 SCSI, 68 Pin Gigabit Ethernet LAN Port Local Aux Remote Console/Remote/UPS Port (RS-232) (M Cable & RS-232 DB-9F to DB-9F) iLO MP LAN Port (10/100 LAN Cable USB Ports VGA Port The VGA port is disabled on the rp4410 and rp4440 servers. 74 - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 75
available LAN port into a live connection on the network. Console Setup This section describes how to set up and start a console session on the server. Setting Up the Console Setting up the console includes the following steps: • Determine the physical access method to connect cables. There are two - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 76
iLO MP access: • DHCP with DNS • ARP Ping • RS-232 serial port 3 Log on to the iLO MP Log in to the iLO MP from a supported Web browser or command line using the default user name and password. 4 Change default user name and password Change the default user name and password - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 77
Setup Flowchart Use this flowchart as a guide to assist in the Integrity iLO MP setup process. Figure 1-41 iLO MP Setup Flowchart Installing the System Console Setup , andanIPd IaPddardedsrsess Chapter 1 77 - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 78
. Table 1-14 Console Connection Matrix Operating System Console Connection Method HP-UX LAN port Local RS-232 serial port Remote/modem port whether DHCP is enabled or disabled on the server, and if DHCP and DNS services are available to the server. (See Table 1-15 for possible scenarios.) - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 79
MP LAN Using DHCP and DNS DHCP automatically configures all DHCP-enabled servers with IP addresses, subnet masks, and gateway addresses. All HP 9000 entry class servers with iLO MP are shipped from the factory with DHCP enabled. TIP HP recommends using the DHCP and DNS method to simplify access to - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 80
When ARP Ping is successful, DHCP status is disabled. • Some DHCP server options can cause the apparent issuance of ARP Ping to the iLO MP which is connected to the network that is on the same physical subnet as the server. To configure a static IP address using the ARP Ping utility, follow these - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 81
duplicate IP addresses on different servers within the same network. Duplicate server IP addresses conflict and the servers cannot connect to the network (transmit) b. Verify that the terminal type is configured appropriately. Supported terminal types are as follows: • hpterm • vt100 • vt100+ • - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 82
and the ports used to connect the server to the console device. Step 4. Connect troubleshooting. Step 9. Use the LC command to disable DHCP. a. From the LC command menu, type D and press Enter. b. Follow the instructions displays. TIP For security reasons, HP strongly recommends that you modify the - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 83
• Console Rights (Operator) level user: login = Oper password = Oper NOTE User account and password are case sensitive. IMPORTANT For security reasons, HP strongly recommends that you modify the default settings during the initial login session. Make the following changes using any of the iLO MP - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 84
users. If you plan to use directory services, HP recommends leaving at least one local account enabled as an alternate method of access. Accessing the Host Console This section describes the different ways to access the host console of the server - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 85
starting this procedure, you must have the following information: • DNS name for the iLO MP LAN. This is found on the toe-tag on the server. • Host name (used when messages are logged or printed). To interact with the iLO MP through the Web GUI, follow these steps: Step 1. Open a Web - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 86
page to display help about that page. Powering ON and Powering OFF This section provides information and procedures for powering on and powering off the server. Power States The server has three power states: • Standby power • Full power • Off 86 Chapter 1 - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 87
4. Enter PC to use the remote power control command. Step 5. Enter ON to power on the server, and enter YES when prompted to confirm the action. Step 6. Start the operating system. Powering On the Server Manually NOTE If the power restore feature is set to Always On through the iLO MP PR command - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 88
however, ac voltage for standby power is still present in the server. Step 6. Unplug all power cables from the receptacles on the rear panel of the server. Powering Off the Server Manually To manually power off the server, follow these steps: Step 1. Gracefully shut down the operating system. Step - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 89
only supported operating system on the HP 9000 rp4410 and rp4440 servers is HP-UX 11i Version 1 (and higher HP-UX versions that support PA-RISC systems.) Booting and Shutting Down HP-UX This section describes booting and shutting down HP-UX on the HP 9000 rp4410 and rp4440 servers. • To boot HP-UX - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 90
. For details, see the shutdown (1M) manpage and follow these steps: Step 1. From the HP-UX command line, issue the shutdown command to shut down the HP-UX operating system. Step 2. Log in to HP-UX running on the server that you want to shut down. You should log in to the iLO MP - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 91
installing components or assemblies, compatibility problems or incorrect installations can be the cause of the problems. If you are installing docs.hp.com. The offline tools are available for downloading at: http://www.software.hp.com. Troubleshooting Using the Server Power Button The server power - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 92
button is pressed. You must be aware of its uses to properly troubleshoot the system. NOTE If the server is off, and power is not connected to server power supplies, pressing the power button has no effect. Power problems during installation are usually related to the installation process. If the - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 93
the System Troubleshooting • If the console shows that the server is powered on, but server LEDs indicate that power is off, remove and reseat connectors on the LED status board. If the problem persists, replace the LED status board. If the console shows that the server is not powered on (server is - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 94
Installing the System Troubleshooting DVD Problems DVD problems that occur during installation are usually related to faulty connections. If you are experiencing DVD problems, follow these steps: 1. Remove and reinsert the disk. 2. Replace the disk. 3. Remove and reinstall the DVD drive. Check that - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 95
the CD with the updated firmware. Step 4. Follow the instructions to update the firmware. Troubleshooting Using LED Indicators If you suspect a hardware failure during installation, the system LEDs help you identify the problem. Front control panel LEDs and QuickFind Diagnostic Panel LEDs provide - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 96
Installing the System Troubleshooting Table 1-21 Front Control Panel LED Definitions (Continued) LED/ Button System LED State Flash Rate Color Attention Flashing at 1 Hz Yellow System LED System LED - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 97
Installing the System Troubleshooting Table 1-22 QuickFind Diagnostic Panel LED Definitions (Continued) Item Check that recently installed items are correctly installed. Make sure nothing is blocking server airflow. Check that recently installed items are correctly installed. An event has occurred - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 98
Installing the System Troubleshooting Figure 1-45 QuickFind Diagnostic Label Processor Subsystem I/O VRM CPU VRM Fan Memory 0 Memory 1 Memory 2 Memory 3 Memory 4 Memory 5 Memory 6 Memory 7 Power Supply Memory Config Error Processor - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 99
to solve the problem. • Note failure symptoms and error indications (LEDs and messages) by checking the system event log. • Try to determine precisely what did or did not happen. Step 2. Collect the following information: • The model number of your server (for example, HP 9000 rp4440) • The product - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 100
Installing the System Troubleshooting 100 Chapter 1 - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 101
85 accessing host with TUI, 84 determining connection method, 78 problems, troubleshooting, 94 setup, 75 contacting HP, 99 controls CD/DVD controls, 27 disk drive controls, supply, 40 processors, 43 intermittent server problems, 93 internal core I/O features, 16 IP address methods to obtain, 78 101 - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 102
troubleshooting, 66 pedestal accessing the server, 23 convert from rack mount, 72 ports server rear, 75 102 power button, 26, 91 full state, 86 off state, 86 PR command, 87 problems, 92 reset command See PR standby state, 86 states, 86 supplies, installing, 40 powering off the server, 88 manually - HP 9000 rp4410-4 | Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440 - Page 103
troubleshooting methodology, 91 operating system, 93 U unloading the server, 21 unpacking, inspecting for damage, 20 user accounts modifying, 83 V validate server configuration, 90 verify site preparation, 20 W Web iLO MP login page, 85 iLO MP status summary page, 85 iLO MP, launch help, 86
Installation Guide
HP 9000 rp4410 and HP 9000 rp4440
Manufacturing Part Number: A9950-96010
Six Edition
April 2007
Printed in the US