HP Armada 4200 Armada 4100 and 4200 Families of Personal Computers Maintenance - Page 41

Table 2-8, Diskette Drive Test, Table 2-9, Serial Test Error Codes, Table 2-10, Hard Drive Test

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Table 2-8 Diskette Drive Test Error Code Description Recommended Action 600-xx 601-xx 602-xx Diskette ID drive types test failed Diskette format failed Diskette read test failed 602-xx 604-xx 605-xx 606-xx 609-xx 610-xx 697-xx 698-xx 699-xx Diskette write, read, compare test failed Diskette random read test failed Diskette ID media failed Diskette speed test failed Diskette reset controller test failed Diskette change line test failed Diskette type error Diskette drive speed not within limits Diskette drive/media ID error The following steps apply to error codes 600-xx through 698-xx: 1.Replace the diskette media and retest. 2.Check and/or replace the diskette power and signal cables and retest. 2.Replace the diskette drive and retest. 4.Replace the system board and retest. Run Computer Setup. Table 2-9 Serial Test Error Codes Error Code Description Recommended Action 1101-xx Serial port test failed 1.Check port configuration. 2.Replace the system board and retest. Table 2-10 Hard Drive Test Error Codes Error Code Description Recommended Action 1701-xx 1702-xx 1702-xx 1704-xx 1705-xx 1706-xx 1707-xx 1708-xx 1709-xx 1710-xx 1715-xx 1716-xx 1717-xx 1719-xx 1724-xx 1736-xx Hard drive format test failed Hard drive read test failed Hard drive write/read/compare test failed Hard drive random seek test failed Hard drive controller test failed Hard drive ready test failed Hard drive recalibration test failed Hard drive format bad track test failed Hard drive reset controller test failed Hard drive park head test failed Hard drive head select test failed Hard drive conditional format test failed Hard drive ECC* test failed Hard drive power mode test failed Network preparation test failed Drive monitoring test failed The following steps apply to error codes 1701-xx through 1736-xx : 1.Run Computer Setup. 2.Replace the hard drive and retest. 2.Replace the system board and retest. * ECC = Error Correction Code Troubleshooting 2-13

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Troubleshooting
2-13
Table 2-8
Diskette Drive Test
Error
Code
Description
Recommended Action
600-xx
Diskette ID drive types test
failed
The following steps apply to error codes 600-xx
through 698-xx:
601-xx
Diskette format failed
1.Replace the diskette media and retest.
602-xx
Diskette read test failed
2.Check and/or replace the diskette power and signal
cables and retest.
602-xx
Diskette write, read, compare test failed
2.Replace the diskette drive and retest.
604-xx
Diskette random read test failed
4.Replace the system board and retest.
605-xx
Diskette ID media failed
606-xx
Diskette speed test failed
609-xx
Diskette reset controller test failed
610-xx
Diskette change line test failed
697-xx
Diskette type error
698-xx
Diskette drive speed not within limits
699-xx
Diskette drive/media ID error
Run Computer Setup.
Table 2-9
Serial Test Error Codes
Error
Code
Description
Recommended Action
1101-xx
Serial port test failed
1.Check port configuration.
2.Replace the system board and retest.
Table 2-10
Hard Drive Test Error Codes
Error
Code
Description
Recommended Action
1701-xx
Hard drive format test failed
The following steps apply to error codes 1701-xx
through 1736-xx :
1702-xx
Hard drive read test failed
1.Run Computer Setup.
1702-xx
Hard drive write/read/compare test
failed
2.Replace the hard drive and retest.
1704-xx
Hard drive random seek test failed
2.Replace the system board and retest.
1705-xx
Hard drive controller test failed
1706-xx
Hard drive ready test failed
1707-xx
Hard drive recalibration test failed
1708-xx
Hard drive format bad track test failed
1709-xx
Hard drive reset controller test failed
1710-xx
Hard drive park head test failed
1715-xx
Hard drive head select test failed
1716-xx
Hard drive conditional format test failed
1717-xx
Hard drive ECC* test failed
1719-xx
Hard drive power mode test failed
1724-xx
Network preparation test failed
1736-xx
Drive monitoring test failed
* ECC = Error Correction Code