HP Color LaserJet Enterprise CP5525 HP Color LaserJet Enterprise CP5520 - User - Page 221
A print job was not sent to the product that you wanted.
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A print job was not sent to the product that you wanted. Cause Solution The print queue might be stopped. Restart the print queue. Open print monitor and select Start Printer. The wrong product name or IP address is being used. Another product with the same or similar name, IP address, or Bonjour host name might have received your print job. Print a configuration page to check the product name, IP address, or Bonjour host name. Verify that the name, IP address, or Bonjour host name on the configuration page matches the product name, IP address, or Bonjour host name in the Printer Setup Utility or the Print & Fax list. An encapsulated PostScript (EPS) file does not print with the correct fonts. Cause Solution This problem occurs with some programs. ● Try downloading the fonts that are contained in the EPS file to the product before printing. ● Send the file in ASCII format instead of binary encoding. You are unable to print from a third-party USB card. Cause Solution This error occurs when the software for USB products is not installed. When adding a third-party USB card, you might need the Apple USB Adapter Card Support software. The most current version of this software is available from the Apple Web site. ENWW Solve software problems 205