Solving general problems
......................................................................................................
199
Solving power problems
.......................................................................................................
203
Solving hard drive problems
..................................................................................................
205
Solving media card reader problems
......................................................................................
208
Solving display problems
......................................................................................................
210
Solving audio problems
........................................................................................................
215
Solving printer problems
.......................................................................................................
217
Solving keyboard and mouse problems
..................................................................................
219
Solving Hardware Installation Problems
..................................................................................
221
Solving Network Problems
....................................................................................................
223
Solving memory problems
.....................................................................................................
227
Solving processor problems
...................................................................................................
229
Solving CD-ROM and DVD problems
......................................................................................
230
Solving USB flash drive problems
...........................................................................................
232
Solving front panel component problems
.................................................................................
233
Solving Internet access problems
............................................................................................
233
Solving software problems
....................................................................................................
235
10
POST error messages
..................................................................................................
237
POST numeric codes and text messages
..................................................................................
238
Interpreting POST diagnostic front panel LEDs and audible codes
..............................................
246
11
Password security and resetting CMOS
.......................................................................
250
Resetting the password jumper
...............................................................................................
251
Clearing and resetting the CMOS
..........................................................................................
252
12
HP PC Hardware Diagnostics
......................................................................................
254
Why run HP PC Hardware Diagnostics – UEFI
.........................................................................
254
How to access and run HP PC Hardware Diagnostics - UEFI
......................................................
254
Downloading HP PC Hardware Diagnostics to a USB device
.....................................................
255
13
System backup and recovery
......................................................................................
256
Backing up, restoring, and recovering in Windows 8
...............................................................
256
Creating recovery media and backups
....................................................................
257
Restoring and recovering using Windows 8 tools
......................................................
258
Using Windows 8 Refresh
.......................................................................
258
Using Windows 8 Reset
..........................................................................
259
Recovery using the Windows 8 recovery USB flash drive
............................
260
Recovery using Windows 8 operating system media (purchased separately) . 261
Backing up, restoring, and recovering in Windows 7
...............................................................
262
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