HP LH4r HP Netserver LPr Installation Guide

HP LH4r - NetServer - 256 MB RAM Manual

HP LH4r manual content summary:

  • HP LH4r | HP Netserver LPr Installation Guide - Page 1
    HP NetServer LPr Installation Guide HP Part Number D6129-90000 Printed October 1998
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    -Packard shall not be liable for errors contained herein or for incidental or the use or reliability of its software on equipment that is not furnished guide is for the person who installs, administers, and troubleshoots LAN servers. Hewlett-Packard Company assumes you are qualified in the servicing
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    Procedure 16 Connecting AC Power to Multiple-Server Configurations 16 Chapter 3 Opening and Closing the HP NetServer LPr 17 Removing and Replacing the Front Tools Required 24 Installation Basics 24 Drive Mirroring 24 Boot Device Priority 24 Hot-Swap Drive Bay Addresses 25 Other SCSI Device
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    Contents Removing Hot-Swap Drives 30 Chapter 5 Installing Additional Memory 31 Introduction 31 Tools 46 Installing an HP NetRAID Card 47 Chapter 8 Installing Additional Processors 51 Introduction 51 Tools Required 51 Installation Steps 51 Verify Contents 51 Open the NetServer LPr 52
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    Assistant 81 Express Configuration 81 Custom Configuration 83 Replicate Configuration 85 HP Management Solutions 85 TopTools for Servers 86 Integrated Remote Assistant 87 PcANYWHERE-32 87 NetServer Utilities 87 User Preferences 88 Symbios Configuration Utility 88 Setup Utility
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    Information 92 Installing HP Information Assistant Software 93 Installing from the CD-ROM 93 Chapter 13 Troubleshooting 95 Precautions 95 Troubleshooting Tools 95 Common Installation Problems 96 If the System Will Not Power On 96 Troubleshooting Sequence 97 Error Message Is Displayed
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    -ROM Electrical Safety Statement 120 Laser Safety Statements 120 Batteries 122 Noise Declaration and Ergonomics 123 Appendix C Service and Support 125 Appendix D Warranty and Software License 127 Warranty ...127 HP Software Product License Agreement 127 Non-Nuclear Usage 129 Index...131 vii
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    HP NetServer of this manual and to other documents. Preparations CAUTION The HP NetServer LPr are setting up a new rack for the HP NetServer LPr refer to the Rack Installation Road Map hp.com/go/enclosures Refer to the site preparation checklist in the Rack Cabling Reference for the HP NetServer
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    Cabling Reference This document ships with the server and supports rack configuration, routing data cables, and planning power distribution within the rack. ◊ HP NetServer Navigator CD-ROM This CD-ROM supports configuration and troubleshooting of the HP NetServer LPr. It is shipped with each LPr
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    Chapter 1 Setting Up the HP NetServer LPr Support Information (continued) Install Options ◊ HP NetServer LPr Installation Guide This document supports installation, hardware upgrades, configuration, and troubleshooting of systems based on the HP NetServer LPr. ◊ Information Assistant A hypertext
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    and Closing the HP NetServer LPr." Add Memory Use HP DIMMs only. DIMMs may be installed in any combination, in any sockets. For details see Chapter 5, "Installing Additional Memory." Add Video Memory Video memory upgrade expands the frame buffer from 1 to 2 MB and supports 1280 x 1024 displays
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    cards. Note that there are specific subsections in Chapter 7 dealing with installation of the HP NetRAID and Remote Control cards on the PCI bus. See the readme file on HP NetServer Navigator CD-ROM for recommended slots. Note that slot assignments of disk drive controller cards affects boot order
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    nut and screw location and order of attachment. Refer to Chapter 9, "Mounting the NetServer in the Rack," for a complete description of this process. Install the Front Bezel Do this after you have installed hard drives into the hot-swap bays. Refer to the Chapter 3 section, "Removing and Replacing
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    button. You must manually pull the drawer open and manually close it after inserting a CDROM. Place the HP NetServer Navigator CD-ROM in the drive, and close the drive. Press the Reset button. If the system fails to restart, follow the instructions on the screen. When the HP Navigator starts, you
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    . Installing the optional IntranetWare NOS, which is part of the HP NetServer Software Option Package, requires a decryption key. To get a decryption key, you /IntranetWare or Microsoft Windows NT Server on a factory configured HP NetServer LPr. ◊ Perform a manual NOS installation if you are
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    notes on specific operating systems. If you plan to manage the HP NetServer LPr remotely, refer to the HP NetServer Server Management Reference Guide. Select Configure Remote Management on the Configure Remote Management screen to start the utility that configures Integrated Remote Assistant
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    Information Assistant (Optional) Information Assistant will help you support your HP NetServer. It is easier to use from a standalone system, rather than from the HP NetServer you are installing. Install Information Assistant from the HP NetServer Online Documentation CD-ROM onto the client system
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    Chapter 2 Controls, Indicators, and Ports Front Panel Before installation, familiarize yourself with the HP NetServer LPr's switches and LED (Light Emitting Diode) indicators. Figure 2-1. Front Panel 11
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    on, the system is not getting adequate power or the power supply is malfunctioning. Momentary switch. When pressed, creates hard system reset. This is equivalent to a power-on reset. Drive Active LED LED goes on (green) to indicate access over the LPr's embedded SCSI bus. This includes access to
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    up the drive before replacing it. NOTE: You may have to remove the front bezel to see the specific drive LEDs and determine which device is in trouble. LED flashes and then power down the system and correct the fan problem. This indicator reports on the power supply fan as well as the three fans
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    Chapter 2 Controls, Indicators, and Ports Rear View Refer to Figure 2-3 on the next page. • The Management Port connector supports Integrated Remote Assistant and links the NetServer to a console for real time monitoring and diagnosis of system operation. • The Network Port consists of an RJ-45
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    the LPr network adapter. The rate of flashes varies directly with network traffic. This LED goes on to indicate that the LPr network adapter is supporting transfers at the 100 mbps (million bits per second) rate. When off, the LPR is working at 20 mbps. 15
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    to Chapter 13, "Troubleshooting." Power-Down Procedure 1. Log off all users. Back-up files. Follow instructions in your network operating system (NOS) documentation to gracefully shut down all networking software and applications. 2. Press the power switch on the HP NetServer's control panel when
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    Chapter 3 Opening and Closing the HP NetServer LPr Removing and Replacing the Front Bezel Remove or replace the NetServer LPr front bezel by snapping it on or off at the points indicated in Figures 3-1 and 3-2. Use the slots on the side of the bezel
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    Chapter 3 Opening and Closing the HP NetServer LPr NOTE Figure 3-2. Replacing the Front Bezel Install the front bezel on the LPr chassis after the chassis is mounted in the rack. 18
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    Chapter 3 Opening and Closing the HP NetServer LPr Removing and Replacing the Top Cover WARNING Be sure to disconnect the power cable from the rear panel before removing the top cover. Remove
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    Chapter 3 Opening and Closing the HP NetServer LPr 2. Lift the top cover away from the rest of the chassis to remove. Figure 3-4. Lifting the Top Cover to Remove 20
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    Chapter 3 Opening and Closing the HP NetServer LPr Replace 1. When replacing the top cover, make sure that all cables and the system board ejector levers are out of the way. 2. Align the
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    4 Installing Mass Storage Devices Introduction The HP NetServer LPr comes with built-in CD-ROM and floppy diskette drives along with two hot-swap SCSI drive bays for LVDS (low voltage differential) low profile Ultra-2 SCSI devices. The same SCSI channel supporting the hot-swap cages may be extended
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    an HP NetRAID card on your PCI bus and configure the system appropriately. See Chapter 7, "Installing Additional Boards." Boot Device Priority By default, the HP NetServer searches for bootable devices in the order shown below. (This boot sequence is configurable.) • CD-ROM Drive • Floppy Disk Drive
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    Bay Addresses The hot-swap bays are addressed from left to right as 0 and 1. The system will default to booting from the drive with SCSI ID 0 on the left bay. SCSI ID 1 Figure 4-1. Hot-Swap Bays SCSI ID 0 Other SCSI Device Addresses Other SCSI devices connected to LPr's
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    11, "Configuring the NetServer LPr," for further information. Installing Hot-Swap Drives CAUTION Protect the drive from static electricity touch the electrical components. Place the drive on the anti-static bag whenever you set it down. Hard disk drives are very susceptible to mechanical shock and
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    Chapter 4 Installing Mass Storage Devices Removing a Filler Panel 1. Remove filer panels: • Press the locking latch and insert your fingers. Using your fingers, pull the filler panel straight out. NOTE Leave the filler panels in place unless you are installing a SCSI device. They are required
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    4 -3. CAUTION Be careful when you open the ejector handle. Extreme force can snap off the handle. Locking tab retracts when the ejector handle is open Light Pipes (fragile) Ejector Handle Locking Latch Figure 4-3. Readying the Drive for Installation 28
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    cage and seats the drive. 5. If the drive is unseated in the cage after closing the ejector handle, the handle was probably not pulled out far enough, and the locking latch failed to engage the hot-swap mass storage cage. Repeat from step 2. Figure 4-4. Installing a Drive in the HP NetServer LPr 29
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    power connection. 3. Wait about 30 seconds for the drive to stop spinning and the drive heads to park. 4. Use your hand to support the bottom of the drive. Slowly pull the drive straight out. Do not allow the drive to fall . 5. Place the drive in an electrostatic protected container. Do not stack
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    DIMMs 1. Log off all users. Back-up files. Follow instructions in your network operating system (NOS) documentation to gracefully shut down all networking software and applications. 2. Press the power switch on the HP NetServer's control panel when prompted by the operating system. 3. Disconnect
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    from the rack. See the last section in Chapter 9, "Removing the NetServer from the Rack." 5. Remove the top cover from the NetServer (see Chapter 3, "Opening and Closing the HP NetServer LPr"). CAUTION Wear a wrist strap and use a static-dissipating work surface connected to the chassis when
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    Chapter 5 Installing Additional Memory c. Spread the two retaining clips on the socket outward. d. Align the notches on the DIMM with the keys on the socket. e. Holding the DIMM at 90 degrees to the system board, press the DIMM fully into the socket until the retaining clips close. If the clips do
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    DIMM. 1. Log off all users. Back up files. Follow instructions in your network operating system (NOS) documentation to gracefully shut down all networking software and applications. 2. Press the power switch on the HP NetServer's control panel when prompted by the operating system. 3. Disconnect
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    from the rack. See the last section in Chapter 9. 5. Remove the top cover from the NetServer. See Chapter 3 for details. 6. Open the retaining clip s just enough so that you can lift the top edge of the DIMM away from the clips. 7.
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    Memory 1. Log off all users. Back-up files. Follow instructions in your network operating system (NOS) documentation to gracefully shut down all networking software and applications. 2. Press the power switch on the HP NetServer's control panel when prompted by the operating system. 3. Disconnect
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    . NOTE The video memory chips must be installed in pairs. 8. Reassemble the NetServer LPr. NOTE To get a higher resolution display, you may have to load additional video drivers for the operating system. Refer to the instructions that accompanied the video memory upgrade kit as well as your NOS
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    file and Configuration Advisor on your HP NetServer Navigator CD-ROM (for instructions see the "Configuring the System" subsection in Chapter 1). Tools Required You'll need: • The LPr chassis must be outside of the rack. Use a T25 Torx driver to remove the NetServer from the rack. See the last
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    Chapter 7 Installing Additional Boards Installing PCI Cards Be sure to remove handles from PCI cards. Remove Card Handle Figure 7-1. Remove PCI Card Handle 40
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    PCI card: 1. Log off all users. Back up files. Follow instructions in your network operating system (NOS) documentation to gracefully shut down all networking software and applications. 2. Press the power switch on the HP NetServer's control panel when prompted by the operating system. 3. Disconnect
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    cover to pop it out. 7. Read the documentation that is included with the PCI card. Note any special instructions. NOTE Adding a PCI-to-PCI bridge card to the HP NetServer may alter the server's boot order. This boot order can be changed using the SETUP utility (press [F2] during the boot process
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    1 Figure 7-3. PCI Slots NOTE For slot recommendations for specific PCI cards, see the Readme file or Configuration Advisor on your HP NetServer Navigator CD-ROM (for instructions see the "Configuring the System" subsection in Chapter 1). 9. Use the T15 driver to remove the PCI slot cover for each
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    Chapter 7 Installing Additional Boards Figure 7-4. Remove PCI Retaining Bracket and Slot Cover 44
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    power line on the enclosure floor and hold it against the enclosure side. Once the PCI card is installed, simply reboot the system. The drivers for the new card are either part of your existing system software, or you will load drivers from a floppy diskette that accompanies your upgrade card. 45
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    a Remote Control Card Refer to the Top Tools Administration Guide for Remote Control along with the upgrade kit documentation for the remote control card) to the remote control card. Refer to the upgrade kit instructions. 2. Route the cable through open spaces in the chassis to the I/O board
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    Access Controller (DAC) that will connect only with external devices, follow the instructions given in the previous pages for any PCI card. To install an HP NetRAID card that will mirror to the drives in the LPr's two hot-swap bays, follow these steps: NOTE If there are other SCSI controllers
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    Chapter 7 Installing Additional Boards 2. Connect the SCSI cable to a SCSI channel connector on the NetRAID card. To choose a channel refer to HP NetRAID Series Installation and Configuration Guide (January 1998). CAUTION Do not bend the PCI card to fit it into the slot. Check to make sure you
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    3. Disconnect the SCSI cable from the embedded SCSI controller on the I/O or "Riser" card. Figure 7-9. Disconnecting the SCSI Cable from the Embedded SCSI Controller 4. Follow instructions in the HP NetRAID documentation to set up the selected SCSI channel for mirroring . 49
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    to use the embedded SCSI controller to connect to external SCSI devices (a tape drive for example), you will have to order an accessory kit with a special SCSI in Figure 7-9. For more details see the instructions in the accessory kit. Figure 7-10. Cable for Connecting Embedded SCSI Controller to External
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    modules: • If you have to remove the LPr chassis from the rack, use Torx T25 driver. Refer to the last section of Chapter 9, "Removing the NetServer from the Rack" for instructions. • An anti-static service kit (3M™ 8501/8502/8503 or equivalent). This kit includes a static-dissipating work surface
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    LPr 1. Log off all users. Back up files. Follow instructions in your network operating system (NOS) documentation to gracefully shut down all networking software and applications. 2. Press the power switch on the HP NetServer's control panel when prompted by the operating system. 3. Disconnect
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    Chapter 8 Installing Additional Processors Determine Where to Place the Processor Module 1. Locate the system board components that support the processor module upgrade. NOTE Be sure that the VRM and the processor module associated with it are both in primary or secondary slots. Figure 8-1.
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    your upgrade kit to ensure that the additional processor module supports the same or higher clock rate. NOTE If you of the two. 4. If necessary, use a miniature screw driver to reset the processor clock switch. Install the Processor Module the HP NetServer LPr to discharge static electricity. 54
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    Chapter 8 Installing Additional Processors 1. Remove the terminating resistor module from the secondary processor slot as shown in the following illustration. Hold the resistor module by its edges and gently pull directly upwards. Figure 8-3. Removing the Terminating Resistor Module 55
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    Chapter 8 Installing Additional Processors 2. Align the VRM card on the secondary VRM slot. Note that the component side should face towards the center of the enclosure like the VRM already installed. CAUTION Do not touch the components as you push the VRM card down into the socket. 3. Gently
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    Chapter 8 Installing Additional Processors 6. Move the light blue plastic levers as shown to fully seat the processor primary or secondary slots. Upgrading the Firmware Load the HP NetServer Navigator CD-ROM and then power on the LPr. Follow instructions to ensure that the BIOS is up-to-date. 57
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    from a uni-processor to multi-processor configuration, check your NOS documentation or the Readme First file and Configuration Advisor utilities on the HP NetServer Navigator CD-ROM. Removing a Processor Module Use the same procedure as above, and simply remove rather than add. BE SURE to remove
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    Chapter 9 Mounting the HP NetServer LPr in the Rack Overview Figures 9-1 and 9-2 (following page) present a visual summary of LPr rack mounting hardware. Figure 9-1. Rack Mounting: Front View 59
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    Chapter 9 Mounting the Server in the Rack Rear Column Rail Bracket Foot Rack Nut LPr Rear Panel Note that brackets are installed to dampen vibration Figure 9-2. Rack Mounting: Rear View 60
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    Chapter 9 Mounting the Server in the Rack Rack Types HP Rack Systems This chapter shows mounting of the HP NetServer LPr into HP Rack System/E and Rack System/U. The same instructions and hardware will work with an earlier HP rack type, designated HP Rack System. Figure 9-3 shows the visible
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    Chapter 9 Mounting the Server in the Rack Prevent Rack Tip-Over, Equipment Damage, and Injury LPr towards the top of a rack. Tools Required To install the HP NetServer LPr in a rack, you need a T25 Torx driver. Installation Basics Always keep the following safety and environmental issues in mind,
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    Mounting the Server in placement of equipment in the rack to make sure that this problem does not occur. Mount the heaviest components in the bottom power strips, for example). HP NetServer LPr Rack Mount Parts List The rack-mount kit that accompanies the HP NetServer LPr should contain the
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    Chapter 9 Mounting the Server in the Rack Installing the HP NetServer LPr in the Rack Step 1: Determine the rack configuration. Use the HP Rack Assistant software to determine where in the rack to mount the HP NetServer LPr. You may use tape or a marker pen to mark the bottom of the two EIA units
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    on the rack. On HP Rack System/E, you will find the EIA spaces labeled from bottom to top in ascending order. Figure 9-4. EIA Space Markings The template is two EIA units high. Use it to determine which screw holes to install rack nuts on. 2 EIA Units SERVER MOUNTING LPr INSTALLATION TEMPLATE
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    Chapter 9 Mounting the Server in the Rack Step 3: Place rack nuts on front and rear columns. Place the rack nuts on the front columns : • Use the template or locate
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    Chapter 9 Mounting the Server in the Rack Place rack nuts on the rear columns: • Use the template or locate the bottom of the EIA spaces to be occupied by
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    Chapter 9 Mounting the Server in the Rack Step 4: Assemble the rails. To assemble the two rails: • Slide the the LPr chassis to the rack. Once all the parts are in place, use the T25 driver to tighten all 12 screws in a couple of passes as you apply downward pressure on the chassis to ensure it
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    Chapter 9 Mounting the Server in the Rack Step 5: Attach the rails to the front columns. • Align the bottom of the rail with the bottom of the EIA space. • Finger
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    Chapter 9 Mounting the Server in the Rack Step 6: Attach the rails to the rear columns. • Align the bottom of the rail with the bottom of the EIA space. • Finger
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    Chapter 9 Mounting the Server in the Rack Step 7: Place the HP NetServer LPr in the rack. CAUTION The HP NetServer LPr weighs about 38 lb. Take appropriate lifting precautions. Consider getting help from another person when loading the LPr towards the top of a rack. • If
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    Chapter 9 Mounting the Server in the Rack Step 8: Fasten the LPr to the front columns. • Make sure that the mounting holes in the chassis' front flanges line up with
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    the Rack Step 9: Fasten the brackets to the rear columns. NOTE The brackets serve to dampen vibration of the server chassis. • Line up the screws as shown below. The bracket should be in contact with the foot protruding from the rear of the LPr chassis. •
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    remove them to support reassembly. Follow these steps: 1. Log off all users. Back up files. Follow instructions in your network operating system (NOS) documentation to gracefully shut down all networking software and applications. 2. Press the power switch on the HP NetServer's control panel when
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    from the rear panel. You may want to label these to support reassembly. 4. Remove the front bezel as described in Chapter 3. 5. Once the front bezel is removed, use a T25 Torx driver to remove the two screws that attach each end of the NetServer LPr front panel to the rack. They are at the
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    Chapter 9 6. Pull the enclosure forward. Mounting the Server in the Rack Figure 9-15. Pull NetServer Out of Rack 76
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    UPS. The HP NetServer LPr performs a diagnostic test when it is connected to an external power source, and then performs another test when the power switch is turned on. If an error condition occurs, note any error code appearing on the front panel, then refer to Chapter 13, "Troubleshooting." 77
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    the language that the BIOS displays. The following is a description of the contents of the HP NetServer Navigator CD-ROM as accessed from the main menu. Obtaining HP NetServer LPr Product History When the NetServer LPr is connected to its monitor, keyboard, and power supply, you are ready to begin
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    Place the HP NetServer Navigator CD-ROM in the drive, and press the eject button again to close the drive. NOTE Using the low profile CD-ROM drive is slightly different than full-height units. The disk drawer will spring out only part way when you push the eject button. You must manually pull the
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    , you may need to set the language, time, and date. Follow the onscreen instructions. You can also change the language in which BIOS error messages are reported when prompted. 2. Go to the HP NetServer Navigator main menu and select Configuration Assistant and Installation Assistant. 3. Follow the
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    Windows NT Server on a factoryconfigured NetServer. Automated NOS installation will guide you through the NOS installation, set up the hard disk drive, and configure your NOS with appropriate drivers for HP-bundled configurations. This installation also loads the Local Support Tool onto Windows
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    server hard disk where HP Navigator will copy DiagTool, the BIOS Update utility, the Event Log Report utility, the Disk Array utility, the NIC Configuration utility, the Integrated Remote Assistant utilities, troubleshooting are experienced in NetServer configuration and have manual), and after
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    installation, you must manually create NOS-specific drivers diskettes and print instructions, as follows: ◊ Create Drivers Diskette(s): On the Create Drivers Diskette(s) screen, select Create Drivers Diskette(s) to create one or more customized diskettes containing HP drivers and configuration files
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    Windows NT Server, Configuration Assistant partitions and formats the hard disk drive, and Installation Assistant guides you through the NOS installation and configures the NOS with the appropriate drivers for the HP-bundled configuration. ◊ Manual NOS Installation: Follow the instructions on the
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    troubleshoot your system. TopTools is located on HP NetServer Navigator CD-ROM versions G.01.50 and later G versions, as well as L.10.00 and later L versions. • See the HP NetServer Management Reference Guide for detailed installation instructions. • You can also download the TopTools software
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    HP NetServer LPr. It enables remote modem-based server management and alerting through a pager for improved remote administration of your NetServer LPr. Integrated Remote Assistant provides: • Console redirection, independent of server state • Access regardless of system state for troubleshooting
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    HP NetServer Navigator CD-ROM. For example, you can create the following diskettes: BIOS Update, NOS Drivers, and DiagTools. • Event Log Reporting Utility: Displays all logged server management events, Power-On Self Test (POST) errors . • To format a hard disk or change hard disk parameters: 88
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    from the list in the main menu. ◊ Select Device Selections. ◊ Select the hard disk to format. ◊ Select Format menu option. For more details, including default settings, refer to Information Assistant on the HP NetServer Online Documentation CD-ROM. Setup Utility Use the Setup Utility to allocate
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    help system. Restart from the HP NetServer Online Documentation CD-ROM on the NetServer and run Information Assistant, or install Information Assistant as an application program on a Windows client machine (see the section "Installing HP Information Assistant Software" in this chapter). Getting
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    Chapter 12 Information Assistant Search button. Search performs full-text searches for topic text. It not only takes you to the topic found, but highlights the word or words found by the search. You can use search operators such as AND, OR, NOT, and NEAR to further narrow your search. Product
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    box appears. Print options vary with the capabilities of your printer. Installing HP Information Assistant Software HP Information Assistant runs on a PC running Windows 3.1 and above, Windows 95, or Windows NT. Install it from the HP NetServer Online Documentation CD-ROM onto the client system that
  • HP LH4r | HP Netserver LPr Installation Guide - Page 102
  • HP LH4r | HP Netserver LPr Installation Guide - Page 103
    If you are having problems installing your HP NetServer LPr, there are a number of different tools available for troubleshooting: • HP NetServer Information Assistant (see Chapter 12) contains the following tools: ◊ Troubleshooting Information ◊ Parts Information ◊ List of Error Messages and Beep
  • HP LH4r | HP Netserver LPr Installation Guide - Page 104
    following diskettes: BIOS Update, NOS Drivers, and DiagTool. • For problems with hard disk drives, refer to the HP NetServer Hard Disk Drive Troubleshooting Guide. • For problems with Integrated Remote Assistant, refer to the HP NetServer Remote Administrator Guide or Information Assistant. • For
  • HP LH4r | HP Netserver LPr Installation Guide - Page 105
    configured properly. Most system problems are the result of incorrect system and SCSI subsystem configurations. • If it is a network-related error, determine if the HP NetServer LPr has enough memory and hard disk drive capacity. Consult your network operating system manual. • Verify that all cables
  • HP LH4r | HP Netserver LPr Installation Guide - Page 106
    system hardware test (POST) when the HP NetServer LPr starts, press [Enter] to display details of the error. Follow the instructions on the screen. Correct the error before proceeding, even if the HP NetServer LPr appears to start successfully. If the HP NetServer LPr starts, but the power-on system
  • HP LH4r | HP Netserver LPr Installation Guide - Page 107
    Troubleshooting Message Operating system not found Keyboard error Mouse error Corrective Action • Check whether the drive the problem persists, contact your HP support organization. No Error Messages Displayed If a POST error is detected before video display starts, a beep error message may
  • HP LH4r | HP Netserver LPr Installation Guide - Page 108
    13 Troubleshooting • or jumpers on the accessory board are properly set. (Refer to the manuals that came with the board.) ◊ Check that the CPU, terminator board, listed above in "General Checks." ◊ Check that all DIMMs are HP-supplied and are seated properly. The boot screen provides information on
  • HP LH4r | HP Netserver LPr Installation Guide - Page 109
    , except the primary boot hard disk drive. ◊ Replace the cover and connect all cables. ◊ Turn on the display and the HP NetServer LPr. ◊ If the HP NetServer now works, replace the boards and accessories one at a time to determine which one is causing the problem. Clearing the System Configuration
  • HP LH4r | HP Netserver LPr Installation Guide - Page 110
    Chapter 13 Troubleshooting Figure 13-1. System Switches on System Board To clear the system configuration: 1. Turn off power to the HP NetServer, and unplug the power cord. Remove the front bezel and top cover. 102
  • HP LH4r | HP Netserver LPr Installation Guide - Page 111
    This section describes what to do if you have problems with your display, mass storage devices, printer, accessory boards, keyboard, or mouse. The Display Does Not Work NOTE If the HP NetServer LPr has a large amount of memory installed, it may take one minute for the first screen to display
  • HP LH4r | HP Netserver LPr Installation Guide - Page 112
    Troubleshooting manual to find out which video standard is required. • Screen goes blank after the HP NetServer has booted. Contact your HP support of the HP NetServer. • For a mouse error, check that the mouse is configured correctly in the Pointing Devices submenu under the Integrated I/O Ports
  • HP LH4r | HP Netserver LPr Installation Guide - Page 113
    ROM documentation. The Hard Disk Drive Does Not Work If error messages displayed on the monitor indicate a hard disk failure, hard disk drive is correct for booting. 4. Refer to the HP NetServer Hard Disk Drive Troubleshooting Guide on the HP Web Site at http://www.hp.com/netserver/servsup/trouble
  • HP LH4r | HP Netserver LPr Installation Guide - Page 114
    Chapter 13 Troubleshooting Password Problems If you have forgotten the password, your HP NetServer LPr will function normally, but you will not be able to change the system configuration settings in the Setup utility. To reset the password: 1. Turn off power to the HP NetServer, and unplug the
  • HP LH4r | HP Netserver LPr Installation Guide - Page 115
    Chapter 13 Troubleshooting Battery Problems If your HP NetServer LPr repeatedly loses its configuration or the CPU . Dispose of used batteries safely. Installing a Replacement Battery 1. Turn off power to the HP NetServer LPr and unplug it. 2. Remove the front bezel and top cover (see Chapter 3).
  • HP LH4r | HP Netserver LPr Installation Guide - Page 116
    Chapter 13 Troubleshooting 4. Insert the new battery with the positive sign (+) facing out, and ensure that it is seated completely. Make sure that the retaining clip is in place, and that it holds the battery firmly. 5. Replace the top cover and the front bezel, and reconnect the power cord. 108
  • HP LH4r | HP Netserver LPr Installation Guide - Page 117
    Specifications The specifications listed below can vary if you install a mass storage device in your server that has more stringent environmental limits. Make sure that the operating environment for your server Output Maximum Operating Minimum Clearance 1041 BTU/hr No requirement in HP racks. 109
  • HP LH4r | HP Netserver LPr Installation Guide - Page 118
    Width Depth Height Approx. 40 lbs (88 kg.), depending on configuration 17.6 inches (44.7 cm) 28 inches (71.1cm) 3.5 inches (8.9 cm) Power Supply Specifications Type Input - Max. Range Operating Current In-rush Current Operating Power Auto-ranging 88 to 246VAC at 47 - 63 Hz 100 VAC: 5.3 120 VAC
  • HP LH4r | HP Netserver LPr Installation Guide - Page 119
    Appendix A Specifications Processor Module Processor Module Slot #2 Voltage Regulator Slot #1 Module #2 Slot Voltage Regulator Module #1 Slot Serial A Port Connector Parallel Port Connector Mouse Connector Keyboard Connector Monitor Connector Figure A-1. NetServer LPr System Board 111
  • HP LH4r | HP Netserver LPr Installation Guide - Page 120
  • HP LH4r | HP Netserver LPr Installation Guide - Page 121
    potential interference to other electrical equipment, including public safety services. Two levels of radio frequency energy are allowed according when the environment includes electrically sensitive equipment. The server equipment you have purchased has been provided with a instructions, may 113
  • HP LH4r | HP Netserver LPr Installation Guide - Page 122
    -Packard's system certification tests were conducted with HP-supported peripheral devices and HP shielded cables, such as those you receive with energy and, if not installed and used in accordance with the instructions manual, may cause harmful interference to radio communications. Operation of this
  • HP LH4r | HP Netserver LPr Installation Guide - Page 123
    sur le matériel brouilleur du Canada. Notice for Japan The configuration of the server you have purchased may be in either the class A or class B category. caused when used near a radio or TV receiver. Read the instructions for correct operation. For products labeled as Class A: This equipment is
  • HP LH4r | HP Netserver LPr Installation Guide - Page 124
    the Power Line Harmonics guideline. Notice for Korea The configuration of the server you have purchased may be in either the class A or class approved for business purposes with regards to electromagnetic interference, if purchased in error for use in residential area, you may wish to exchange the
  • HP LH4r | HP Netserver LPr Installation Guide - Page 125
    Appendix B Regulatory Information Notice for Taiwan: Class A Warning Statement Notice for European Union Radio Frequency Emissions Warning for Accessories This product has been found to comply with CISPR 22 Class B EMC emission limits. Installation and use of a Class A accessory creates a system
  • HP LH4r | HP Netserver LPr Installation Guide - Page 126
    cause radio interference, in which case the user may be required to take adequate measures. Notice for the United Kingdom: General Approval This HP NetServer LC 3 Product is approved under approval number NS/G/ 1234/J/100003 for indirect connection to Public Telecommunication Systems in the UK. 118
  • HP LH4r | HP Netserver LPr Installation Guide - Page 127
    Product Name: Model Number(s): Product Options: Network Server HP NetServer LPr ALL conforms to the following Product Specifications: Safety: IEC 950: 1991+A1, A2, 857-1501 European Contact: Your local Hewlett-Packard Sales and Service Office oHr ewlett-Packard GmbH, Department ZQ / Standards
  • HP LH4r | HP Netserver LPr Installation Guide - Page 128
    Act of 1968. To ensure proper use of this product, please read this instruction manual carefully and retain for future reference. Should the unit ever require maintenance, contact an authorized service location. CAUTION Use of controls, adjustments or the performance procedures other than those
  • HP LH4r | HP Netserver LPr Installation Guide - Page 129
    Finland LASERTURVALLISUUS LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT HP NetServer LPr - verkkopalvelimeen voidaan asentaa lisävarusteena laitteensisainen CD- Modells die Bedienungsanleitung sorgfältig durchlesen und als Referenz aufbewahren. Falls Probleme mit diesem Modell aufreten, die nächste
  • HP LH4r | HP Netserver LPr Installation Guide - Page 130
    The CLASS 1 LASER PRODUCT label is located on the top of the drive. Bei diesem CD-ROM-Laufwerk CDU56S handelt es sich um ein Laser- by the manufacturer. Dispose of used batteries according to the manufacturer's instructions. AVERTISSEMENTIl y a danger d'explosion s'il y a remplacement incorrect
  • HP LH4r | HP Netserver LPr Installation Guide - Page 131
    Appendix B Regulatory Information Noise Declaration and Ergonomics Germany Sound Pressure: LpA < 55 dB (A) am Arbeitsplatz, Beobachter Position (workplace, bystander position) normaler Betrieb (normal operation) nach DIN 45635 T. 19 (per ISO 7779) This product has not been evaluated for compliance
  • HP LH4r | HP Netserver LPr Installation Guide - Page 132
  • HP LH4r | HP Netserver LPr Installation Guide - Page 133
    Appendix C Service and Support For all service and support information, see the HP NetServer Warranty and Service/Support Booklet included with your product. 125
  • HP LH4r | HP Netserver LPr Installation Guide - Page 134
  • HP LH4r | HP Netserver LPr Installation Guide - Page 135
    See the HP NetServer Warranty and Service/Support Booklet included with your product for all warranty and service/support information. HP Software Product License Agreement ATTENTION: USE OF THE SOFTWARE IS SUBJECT TO THE HP SOFTWARE LICENSE TERMS SET FORTH BELOW. USING THE SOFTWARE INDICATES YOUR
  • HP LH4r | HP Netserver LPr Installation Guide - Page 136
    onto any public network. If your Computer was shipped with a Recovery CD, (i) the Recovery CD and/or Support Utility software may be used only for restoring the hard disk of the HP computer system with which the Recovery CD originally was provided, and (ii) if separate EULA(s) are included with
  • HP LH4r | HP Netserver LPr Installation Guide - Page 137
    D Service and Support Non-Nuclear Usage HP NetServers are not specifically designed, manufactured, or intended for sale as parts, components, or assemblies for the planning, construction, maintenance, or direct operation of a nuclear facility. Customer is solely liable if Products or Support
  • HP LH4r | HP Netserver LPr Installation Guide - Page 138
  • HP LH4r | HP Netserver LPr Installation Guide - Page 139
    A accessories troubleshooting, 100 B battery problems, 107 beep error messages, 99 BIOS update, 81 boot device priority, 24 Boot order default, 24 modifying, 24 C CAUTION damaging hard drives, 26 insert drive modules slowly, 29 open the disk ejector handle gently, 28 remove drive modules slowly
  • HP LH4r | HP Netserver LPr Installation Guide - Page 140
    mount kit, 63 HP NetServer Hard Disk Drive Troubleshooting Guide, 96, 105 HP NetServer LC 3 Remote Administrator Guide, 96 HP NetServer, configuring, 79 I Information Assistant, 91, 96 installing, 93 Installation Assistant, 79 Installation problems, 96 Integrated Remote Assistant, 87 interference
  • HP LH4r | HP Netserver LPr Installation Guide - Page 141
    , 43 ports, 14, 77 POST errors, 98 Power requirements, 110 multiple servers, 16 power switches DC power switch (front panel), 12, 15 power-down procedure, 16 power-on procedure, 16 Power-On System Test errors, 98 precautions, 95 problems battery, 107 CD-ROM drive, 105 keyboard, 104 mouse, 104
  • HP LH4r | HP Netserver LPr Installation Guide - Page 142
    TopTools Administrator Guide, 96 TopTools for Servers, 86 troubleshooting accesories, 100 accessories, 100 basics, 96 battery, 107 beep error messages, 99 CD-ROM, 105 display, 103 error messages, 98 finding the problem, 97 general checks, 99 hard disk drive, 105 hardware problems, 103 installation
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HP Part Number D6129-90000
Printed October 1998
HP NetServer LPr
Installation Guide