HP LH4r HP Netserver LPr Installation Guide - Page 104

Common Installation Problems

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Chapter 13 Troubleshooting you are prompted to enter a floppy disk. DiagTools is then transferred from the HP NetServer Navigator CD-ROM to the floppy. ◊ More NetServer Utilities>>Diskette Library: Enables you to conveniently generate any flexible diskette available on the HP NetServer Navigator CD-ROM. For example, you can create the following diskettes: BIOS Update, NOS Drivers, and DiagTool. • For problems with hard disk drives, refer to the HP NetServer Hard Disk Drive Troubleshooting Guide. • For problems with Integrated Remote Assistant, refer to the HP NetServer Remote Administrator Guide or Information Assistant. • For problems with the Network Interface Controller board (NIC), refer to its documentation in Information Assistant. • For problems with the Disk Array Controller board (DAC), if you have one, refer to the HP NetRAID Series User Guide for HP NetRAID and HP NetRAID-1 in Information Assistant. • For problems with HP TopTools, refer to the HP TopTools Administrator Guide on the HP Web Site at http://www.hp.com/toptools • For general information on management products, refer to http://www.hp.com/go/netserver and search for "management." Common Installation Problems The following sections contain general procedures to help you locate installation problems. If you need assistance, contact your reseller first. If you need to get assistance from Hewlett-Packard, refer to Appendix C for information on service and support. If the System Will Not Power On Follow these steps if the power/activity light does not light green after you press the power-on button: 1. Check to ensure that all cables and power cords are firmly plugged into their proper receptacles. 96

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Chapter 13
Troubleshooting
96
you are prompted to enter a floppy disk. DiagTools is then transferred
from the
HP NetServer Navigator CD-ROM
to the floppy.
◊
More NetServer Utilities>>Diskette Library:
Enables you to
conveniently generate any flexible diskette available on the
HP
NetServer Navigator CD-ROM
. For example, you can create the
following diskettes:
BIOS Update, NOS Drivers, and DiagTool.
•
For problems with hard disk drives, refer to the
HP NetServer Hard Disk
Drive Troubleshooting Guide
.
•
For problems with Integrated Remote Assistant, refer to the
HP NetServer Remote Administrator Guide
or Information Assistant.
•
For problems with the Network Interface Controller board (NIC), refer to
its documentation in Information Assistant.
•
For problems with the Disk Array Controller board (DAC), if you have
one, refer to the
HP NetRAID Series User Guide for HP NetRAID and HP
NetRAID-1
in Information Assistant.
•
For problems with HP TopTools, refer to the
HP
TopTools Administrator
Guide
on the HP Web Site at
•
For general information on management products, refer to
and search for "management."
Common Installation Problems
The following sections contain general procedures to help you locate installation
problems. If you need assistance, contact your reseller first. If you need to get
assistance from Hewlett-Packard, refer to Appendix C for information on service
and support.
If the System Will Not Power On
Follow these steps if the power/activity light does not light green after you press
the power-on button:
1.
Check to ensure that all cables and power cords are firmly plugged into
their proper receptacles.