Contents
vi
Chapter 12
Information Assistant
................................................................
91
Overview
.....................................................................................................
91
Using Information Assistant
.........................................................................
91
Getting Help
............................................................................................
91
Finding Information
.................................................................................
91
Copying and Printing Information
............................................................
92
Installing HP Information Assistant Software
................................................
93
Installing from the CD-ROM
....................................................................
93
Chapter 13
Troubleshooting
........................................................................
95
Precautions
.................................................................................................
95
Troubleshooting Tools
.................................................................................
95
Common Installation Problems
....................................................................
96
If the System Will Not Power On
.............................................................
96
Troubleshooting Sequence
......................................................................
97
Error Message Is Displayed
.....................................................................
98
No Error Messages Displayed
..................................................................
99
Clearing the System Configuration
.........................................................
101
Hardware Problems
....................................................................................
103
The Display Does Not Work
...................................................................
103
The Keyboard or Mouse Does Not Work
.................................................
104
The CD-ROM Drive Does Not Work
.......................................................
105
The Hard Disk Drive Does Not Work
......................................................
105
Password Problems
....................................................................................
106
Battery Problems
........................................................................................
107
Installing a Replacement Battery
............................................................
107
Appendix A
Specifications
..........................................................................
109
Environment
...............................................................................................
109
Weight and Dimensions
..............................................................................
110
Power Supply Specifications
.......................................................................
110
Appendix B
Regulatory Information
...........................................................
113
Restricted Access Location
.........................................................................
113
Regulatory Notices - Electromagnetic Compliance
.....................................
113
Notice for United States
(Federal Communications Commission)
..........
113
Notice for Canada (Industry Canada)
......................................................
114
Notice for Japan
.....................................................................................
115