HP LaserJet P2050 Service Manual - Page 229

Status-alert messages HP LaserJet P2030 Series Printers only, Jam in output bin, Jam in Tray 1

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Alert message Jam in output bin Jam in Tray 1 Jam in Tray 2 ENWW Description Recommended action This error occurs if the duplex reverse photosensor (PS918) or fusing exit sensor (PS915) detect unexpected paper. 1. Make sure that the paper meets specifications. See Specifications on page 291. 2. Open the rear duplex jam-release door and clear any visible paper. Verify that the duplex-release sensor flag moves freely. You might need a pen light to observe the flags. 3. Open the face-up output door, and verify that the exit sensor flag in the fusing assembly moves freely. You might need a pen light to observe the flag. 4. Verify that the following connectors are seated on the engine controller PCA: ◦ J208 duplex reverse ◦ J206 fusing exit The Tray 1 pickup solenoid (SL1) controls the 1. feeding of paper from Tray 1. When the solenoid is engaged, the Tray 1 pickup roller makes one rotation and advances paper into the paper path. See Figure 7-3 Components 2. on the left side of the product on page 196). Inspect the Tray 1 pick roller. Verify that the roller is installed correctly and in good condition. Print from Tray 1. Determine if the Tray 1 roller rotates. Listen to determine if the solenoid (SL1) is engaged. 3. Remove the left cover. Determine if the solenoid (SL1) is correctly installed. Make sure that the connectors on the solenoid and at J4 on the formatter PCA are seated. 4. If the error persists, replace the Tray 1 pickup solenoid (SL1). See Tray 1 pickup solenoid on page 138. Solenoid (SL2) controls the feeding of paper 1. from Tray 1. When the solenoid is engaged, the Tray 1 pick roller makes one rotation and advances paper into the paper path. See Figure 7-3 Components on the left side of the 2. product on page 196). Inspect the Tray 2 pick roller. Verify that the roller is installed correctly and in good condition. Remove Tray 2. Lift the Tray 2 paper present sensor flag while printing from Tray 2. Determine if the Tray 2 roller rotates. Listen to determine if the solenoid (SL2) is engaged. 3. Remove the left cover. Determine if the solenoid (SL2) is correctly installed. Make sure that the connectors on the solenoid and at J1104 on the connector PCA are seated. 4. If the error persists, replace the solenoid (SL2). Status-alert messages (HP LaserJet P2030 Series Printers only) 217

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Alert message
Description
Recommended action
Jam in output bin
This error occurs if the duplex reverse
photosensor (PS918) or fusing exit sensor
(PS915) detect unexpected paper.
1.
Make sure that the paper meets
specifications. See
Specifications
on page
291
.
2.
Open the rear duplex jam-release door
and clear any visible paper. Verify that
the duplex-release sensor flag moves
freely. You might need a pen light to
observe the flags.
3.
Open the face-up output door, and verify
that the exit sensor flag in the fusing
assembly moves freely. You might need
a pen light to observe the flag.
4.
Verify that the following connectors are
seated on the engine controller PCA:
◦
J208 duplex reverse
◦
J206 fusing exit
Jam in Tray 1
The Tray 1 pickup solenoid (SL1) controls the
feeding of paper from Tray 1. When the
solenoid is engaged, the Tray 1 pickup roller
makes one rotation and advances paper into
the paper path. See
Figure
7
-
3
Components
on the left side of the product
on page
196
).
1.
Inspect the Tray 1 pick roller. Verify that
the roller is installed correctly and in
good condition.
2.
Print from Tray 1. Determine if the Tray 1
roller rotates. Listen to determine if the
solenoid (SL1) is engaged.
3.
Remove the left cover. Determine if the
solenoid (SL1) is correctly installed.
Make sure that the connectors on the
solenoid and at J4 on the formatter PCA
are seated.
4.
If the error persists, replace the Tray 1
pickup solenoid (SL1). See
Tray 1
pickup solenoid
on page
138
.
Jam in Tray 2
Solenoid (SL2) controls the feeding of paper
from Tray 1. When the solenoid is engaged,
the Tray 1 pick roller makes one rotation and
advances paper into the paper path. See
Figure
7
-
3
Components on the left side of the
product
on page
196
).
1.
Inspect the Tray 2 pick roller. Verify that
the roller is installed correctly and in
good condition.
2.
Remove Tray 2. Lift the Tray 2 paper
present sensor flag while printing from
Tray 2. Determine if the Tray 2 roller
rotates. Listen to determine if the
solenoid (SL2) is engaged.
3.
Remove the left cover. Determine if the
solenoid (SL2) is correctly installed.
Make sure that the connectors on the
solenoid and at J1104 on the connector
PCA are seated.
4.
If the error persists, replace the solenoid
(SL2).
ENWW
Status-alert messages (HP LaserJet P2030 Series Printers only)
217