System open circuits and short circuits
................................................................................................
75
External device problems
..................................................................................................................
75
Audio problems
...............................................................................................................................
76
Printer problems
...............................................................................................................................
77
Mouse and keyboard problems
.........................................................................................................
77
Modem problems
.............................................................................................................................
77
Network controller problems
.............................................................................................................
79
Software problems
.....................................................................................................................................
81
Operating system problems
...............................................................................................................
81
Operating system updates
.................................................................................................................
82
Restoring to a backed-up version
.......................................................................................................
82
When to reconfigure or reload software
.............................................................................................
82
Linux operating systems
....................................................................................................................
83
Application software problems
..........................................................................................................
83
Firmware maintenance
...............................................................................................................................
84
Types of ROM
..................................................................................................................................
84
ROMPaq utility diskette or USB drive key
............................................................................................
85
Current firmware versions
.................................................................................................................
85
Updating firmware
...........................................................................................................................
85
Drivers
............................................................................................................................................
86
Contacting HP
...........................................................................................................................................
86
Contacting HP technical support or an authorized reseller
....................................................................
86
Server information you need
..............................................................................................................
86
Operating system information you need
.............................................................................................
87
Battery
.......................................................................................................................................
89
Regulatory compliance notices
.....................................................................................................
91
Regulatory compliance identification numbers
...............................................................................................
91
Federal Communications Commission notice
.................................................................................................
91
FCC rating label
..............................................................................................................................
91
Class A equipment
...........................................................................................................................
91
Class B equipment
............................................................................................................................
91
Declaration of conformity for products marked with the FCC logo, United States only
........................................
92
Modifications
.............................................................................................................................................
92
Cables
......................................................................................................................................................
92
Canadian notice (Avis Canadien)
................................................................................................................
93
European Union regulatory notice
................................................................................................................
93
Disposal of waste equipment by users in private households in the European Union
..........................................
93
Japanese notice
.........................................................................................................................................
94
BSMI notice
...............................................................................................................................................
94
Korean notice
............................................................................................................................................
95
Chinese notice
...........................................................................................................................................
95
Laser compliance
.......................................................................................................................................
95
Battery replacement notice
..........................................................................................................................
95
Taiwan battery recycling notice
...................................................................................................................
96
Power cord statement for Japan
...................................................................................................................
96
Acoustics statement for Germany (Geräuschemission)
....................................................................................
96
Electrostatic discharge
.................................................................................................................
97
Preventing electrostatic discharge
................................................................................................................
97
Grounding methods to prevent electrostatic discharge
....................................................................................
97
Technical support
........................................................................................................................
98
HP contact information
................................................................................................................................
98