HP ML150 HP ProLiant ML100 Series Server User Guide - Page 79

AT command initialization string is not working, Connection errors are occurring

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2. Be sure no line interference exists. Retry the connection by dialing the number several times. If conditions remain poor, contact the telephone company to have the line tested. 3. Be sure an incoming call is not breaking the connection due to call waiting. Disable call waiting, and then reestablish the connection. AT command initialization string is not working Action: Use the most basic string possible to perform the task. The default initialization string is AT&F&C1&D2&K3. Connection errors are occurring Action: 1. Check the maximum baud rate for the modem to which you are connecting, and then change the baud rate to match. 2. If the line you are accessing requires error control to be turned off, do so using the AT command AT&Q6%C0. 3. Be sure no line interference exists. Retry the connection by dialing the number several times. If conditions remain poor, contact the telephone company to have the line tested. 4. Be sure the modem is current and compliant with CCITT and Bell standards. Replace with a supported modem if needed. You are unable to connect to an online subscription service Action: 1. If the line you are accessing requires error control to be turned off, do so using the AT command AT&Q6%C0. 2. If the ISP you are accessing requires access at a decreased baud rate, reconfigure the communications software to correct the connection baud rate to match the ISP. 3. If this does not work, force a slower baud rate (14400 baud) with the AT command AT&Q6N0S37=11. You are unable to connect at 56 Kbps Action: 1. Find out the maximum baud rate at which the ISP connects, and change the settings to reflect this. Reattempt to connect at a lower baud rate. 2. Be sure no line interference exists. Retry the connection by dialing the number several times. If conditions remain poor, contact the telephone company to have the line tested. Network controller problems Network controller is installed but not working Action: 1. Check the network controller LEDs to see if any statuses indicate the source of the problem. For LED information, refer to the network controller documentation. Troubleshooting 79

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Troubleshooting 79
2.
Be sure no line interference exists. Retry the connection by dialing the number several times. If
conditions remain poor, contact the telephone company to have the line tested.
3.
Be sure an incoming call is not breaking the connection due to call waiting. Disable call waiting,
and then reestablish the connection.
AT command initialization string is not working
Action
: Use the most basic string possible to perform the task. The default initialization string is
AT&F&C1&D2&K3
.
Connection errors are occurring
Action
:
1.
Check the maximum baud rate for the modem to which you are connecting, and then change the
baud rate to match.
2.
If the line you are accessing requires error control to be turned off, do so using the AT command
AT&Q6%C0
.
3.
Be sure no line interference exists. Retry the connection by dialing the number several times. If
conditions remain poor, contact the telephone company to have the line tested.
4.
Be sure the modem is current and compliant with CCITT and Bell standards. Replace with a
supported modem if needed.
You are unable to connect to an online subscription service
Action
:
1.
If the line you are accessing requires error control to be turned off, do so using the AT command
AT&Q6%C0
.
2.
If the ISP you are accessing requires access at a decreased baud rate, reconfigure the
communications software to correct the connection baud rate to match the ISP.
3.
If this does not work, force a slower baud rate (14400 baud) with the AT command
AT&Q6N0S37=11
.
You are unable to connect at 56 Kbps
Action
:
1.
Find out the maximum baud rate at which the ISP connects, and change the settings to reflect this.
Reattempt to connect at a lower baud rate.
2.
Be sure no line interference exists. Retry the connection by dialing the number several times. If
conditions remain poor, contact the telephone company to have the line tested.
Network controller problems
Network controller is installed but not working
Action
:
1.
Check the network controller LEDs to see if any statuses indicate the source of the problem. For LED
information, refer to the network controller documentation.