HP ML150 HP ProLiant ML100 Series Server User Guide - Page 9
Setup, Optional installation services, Rack planning resources, Optimum environment
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Setup Optional installation services Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and running with support packages tailored specifically for HP ProLiant systems. HP Care Packs let you integrate both hardware and software support into a single package. A number of service level options are available to meet your needs. HP Care Pack Services offer upgraded service levels to expand the standard product warranty with easyto-buy, easy-to-use support packages that help you make the most of your server investments. Some of the Care Pack services are: • Hardware support o 6-hour call-to-repair o 4-hour 24x7 same day o 4-hour same business day • Software support o Microsoft® o Linux • Integrated hardware and software support o Critical Service o Proactive 24 o Support Plus o Support Plus 24 • Startup and implementation services for both hardware and software For more information on Care Packs, refer to the HP website (http://www.hp.com/hps/carepack/servers/cp_proliant.html). Rack planning resources The rack resource kit ships with all HP branded or Compaq branded 9000, 10000, and H9 series racks. For more information on the content of each resource, refer to the rack resource kit documentation. If you intend to deploy and configure multiple servers in a single rack, refer to the white paper on highdensity deployment at the HP website (http://www.hp.com/products/servers/platforms). Optimum environment When installing the server, select a location that meets the environmental standards described in this section. Setup 9