HP Pavilion a400 HP Pavilion Desktop PCs - (English) Users Guide 5990-6416 - Page 93

keyboard and mouse, memory, multi-storage bay

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keyboard and mouse (continued) Symptom Problem Optical mouse does not track cursor well. The optical sensor uses the pattern of the surface to track the position of the cursor. Reflective surfaces, grooved surfaces, glass or other see-through surfaces inhibit the ability of the sensor to track the cursor. Mouse sensor is dirty. Mouse cursor moves too fast. The wireless mouse moves the cursor more quickly than a standard mouse. Solution Place the mouse on a mousepad or white sheet of paper. Wipe the light sensor lens on the bottom of the mouse with a lint-free cloth (not paper). Adjust the mouse speed. See page 20. memory Symptom Insufficient memory message is displayed. Problem All memory in the PC is being used by open programs, and memory is needed for a desired task. Solution Close all open programs, and then try desired task again. Or Restart your PC: 1 Click the Start button. 2 Click Turn Off Computer. 3 Select Restart. multi-storage bay Symptom Problem Cannot remove the cables for an external device from the multistorage bay cable tunnel (select models only). Cables are caught in the cable tunnel. Solution Remove the rear top cover: 1 Open the bay cover. Hold the cover on each side near the hinges, and then lift the cover and slide it toward the back of the chassis. Gently lift it off. 2 Press tab (A) inside the bay and slide the top rear cover toward the back of the chassis, then lift off the cover. A troubleshooting 85

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troubleshooting
85
keyboard and mouse
(
continued
)
Symptom
Problem
Solution
The optical sensor uses the
pattern of the surface to track the
position of the cursor. Reflective
surfaces, grooved surfaces, glass
or other see-through surfaces
inhibit the ability of the sensor to
track the cursor.
Place the mouse on a mousepad or white sheet of paper.
Optical mouse does not
track cursor well.
Mouse sensor is dirty.
Wipe the light sensor lens on the bottom of the mouse with
a lint-free cloth (not paper).
Mouse cursor moves
too fast.
The wireless mouse moves the
cursor more quickly than a
standard mouse.
Adjust the mouse speed. See page 20.
memory
Symptom
Problem
Solution
Insufficient memory
message is displayed.
All memory in the PC is
being used by open programs,
and memory is needed for a
desired task.
Close all open programs, and then try desired task again.
Or
Restart your PC:
1
Click the
Start
button.
2
Click
Turn Off Computer
.
3
Select
Restart
.
multi-storage bay
Symptom
Problem
Solution
Cannot remove the
cables for an external
device from the multi-
storage bay cable
tunnel (select models
only).
Cables are caught in the cable
tunnel.
Remove the rear top cover:
1
Open the bay cover. Hold the cover on each side near
the hinges, and then lift the cover and slide it toward the
back of the chassis. Gently lift it off.
2
Press tab (
A
) inside the bay and slide the top rear cover
toward the back of the chassis, then lift off the cover.
A