HP SW TL881 DLT Mini-Lib/1 Compaq StorageWorks TL881/TL891 Family MiniLibrary - Page 16

Getting Help, Compaq Technical Support

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xvi Compaq StorageWorks TL881/TL891 Family MiniLibrary System Reference Guide Getting Help If you have a problem and have exhausted the information in this guide, you can get further information and other help in the following locations. Compaq Technical Support You are entitled to free hardware technical telephone support for your product for as long you own the product. A technical support specialist will help you diagnose the problem or guide you to the next step in the warranty process. In North America, call the Compaq Technical Phone Support Center at 1-800-OK-COMPAQ1. This service is available 24 hours a day, 7 days a week. Outside North America, call the nearest Compaq Technical Support Phone Center. Telephone numbers for world wide Technical Support Centers are listed on the Compaq website. Access the Compaq website at http://www.compaq.com. Be sure to have the following information available before you call Compaq: I Technical support registration number (if applicable) I Product serial number (s) I Product model name(s) and numbers(s) I Applicable error messages I Add-on boards or hardware I Third-party hardware or software I Operating system type and revision level I Detailed, specific questions 1 For continuous quality improvement, calls may be recorded or monitored.

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xvi
Compaq StorageWorks TL881/TL891 Family MiniLibrary System Reference Guide
Getting Help
If you have a problem and have exhausted the information in this guide, you
can get further information and other help in the following locations.
Compaq Technical Support
You are entitled to free hardware technical telephone support for your product
for as long you own the product. A technical support specialist will help you
diagnose the problem or guide you to the next step in the warranty process.
In North America, call the Compaq Technical Phone Support Center at
1-800-OK-COMPAQ
1
. This service is available 24 hours a day, 7 days a week.
Outside North America, call the nearest Compaq Technical Support Phone
Center. Telephone numbers for world wide Technical Support Centers are
listed on the Compaq website. Access the Compaq website at
.
Be sure to have the following information available before you call Compaq:
Technical support registration number (if applicable)
Product serial number (s)
Product model name(s) and numbers(s)
Applicable error messages
Add-on boards or hardware
Third-party hardware or software
Operating system type and revision level
Detailed, specific questions
1
For continuous quality improvement, calls may be recorded or monitored.