HP Surestore E Tape Library Model 6/60 HP SureStore E Tape Library Models 2/20 - Page 136

Backup Software Errors

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Troubleshooting, Removal, and Replacement Understanding Error States Backup Software Errors While the library product itself is supported by Hewlett-Packard, all software products are supported by individual software vendors. (See "Backup Software Support" on page B-4.) Your software applications may need to be reconfigured or, in some cases, reinstalled after you have installed additional drives or slots into the library. In addition, some backup software applications may require the purchase of additional add-on components and/or licenses when increasing the number of storage slots or drives. Contact your software application provider for more information or if newly installed storage slots and drives are not recognized by your backup software application. 4-16 Chapter 4

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Troubleshooting, Removal, and Replacement
Understanding Error States
Chapter 4
4-16
Backup Software Errors
While the library product itself is supported by Hewlett-Packard, all
software products are supported by individual software vendors. (See
“
Backup Software Support
”
on page B-4.)
Your software applications may need to be reconfigured or, in some cases,
reinstalled after you have installed additional drives or slots into the
library. In addition, some backup software applications may require the
purchase of additional add-on components and/or licenses when
increasing the number of storage slots or drives.
Contact your software application provider for more information or if
newly installed storage slots and drives are not recognized by your
backup software application.