HP Surestore E Tape Library Model 6/60 HP SureStore E Tape Library Models 2/20 - Page 155
Diagnostic Support Tools, HP Library & Tape Tools
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Troubleshooting, Removal, and Replacement Diagnostic Support Tools Diagnostic Support Tools The following external support tools are available for the library: • HP Library & Tape Tools • Support Tools Manager • Sysdiag HP Library & Tape Tools With HP Library & Tape Tools installed on your host computer, you can do the following: • Identify all SCSI and Fibre Channel devices connected to your system • View detailed configuration, identification, inventory, and drive information for the library • Easily update library and drive firmware (see page 4-60) • Run advanced diagnostic tests, including connectivity, read/write, media validation, and testing library functionality • View library and drive error logs • Generate a detailed support file that can be emailed or faxed to your support representative for analysis The HP Library & Tape Tools diagnostic provides an intuitive graphical user interface with integrated context-sensitive help. It can be downloaded free of charge from http://www.hp.com/support/TapeTools. Troubleshooting Chapter 4 4-35