HP T610 HP Designjet T610 Series - User's Guide
HP T610 - DesignJet Color Inkjet Printer Manual
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- HP T610 | HP Designjet T610 Series - User's Guide - Page 1
HP Designjet T610 Printer series Using your printer - HP T610 | HP Designjet T610 Series - User's Guide - Page 2
- HP T610 | HP Designjet T610 Series - User's Guide - Page 3
HP Designjet T610 Printer series Using your printer - HP T610 | HP Designjet T610 Series - User's Guide - Page 4
Legal notices © 2007 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP Products and services are set forth in the express warranty statement accompanying such products and services. Nothing herein should be - HP T610 | HP Designjet T610 Series - User's Guide - Page 5
Safety precautions ...2 HP Start-Up Kit ...2 Using this guide ...2 Introduction ...2 Use and maintenance ...3 Troubleshooting ...3 Accessories, support, and specifications 3 Glossary ...3 Index ...3 Warnings and Cautions ...3 The printer's main features ...4 The printer's main components - HP T610 | HP Designjet T610 Series - User's Guide - Page 6
24-inch spindle 26 Load a roll onto the 44-inch spindle 28 Load a roll into the 24-inch printer ...30 Easy loading procedure ...31 Paper menu procedure ...33 Load a roll into the 44-inch printer ...34 Easy loading procedure ...35 Paper paper economically ...54 Use ink economically ...54 iv ENWW - HP T610 | HP Designjet T610 Series - User's Guide - Page 7
status ...90 Remove a printhead ...90 Insert a printhead ...93 10 Maintaining the printer Check printer status ...98 Clean the exterior of the printer ...98 Replace the cutter ...98 Maintain the ink cartridges ...103 Move or store the printer ...103 Update the firmware ...104 Update the software - HP T610 | HP Designjet T610 Series - User's Guide - Page 8
with 44-inch printer 115 Unsuccessful sheet load 115 Paper loading error messages 115 The paper type is not in the driver ...116 Transparent or translucent paper 116 Glossy paper ...116 Matte Paper ...116 General purpose paper 116 Photographic paper 117 HP Banners with Tyvek 117 Black ink is - HP T610 | HP Designjet T610 Series - User's Guide - Page 9
problem ...139 14 Troubleshooting ink cartridge and printhead issues Cannot insert an ink cartridge ...142 Ink cartridge status messages ...142 Cannot insert a printhead ...142 The front-panel display recommends reseating or replacing a printhead 143 Clean the printheads ...143 Clean the printhead - HP T610 | HP Designjet T610 Series - User's Guide - Page 10
HP Proactive Support ...159 Contact HP Support ...160 Telephone numbers ...160 18 Printer specifications Functional specifications ...164 Physical specifications ...165 Memory specifications ...165 Power specifications ...165 Ecological specifications ...165 Environmental specifications ...166 - HP T610 | HP Designjet T610 Series - User's Guide - Page 11
Introduction 1 Introduction ● Safety precautions ● HP Start-Up Kit ● Using this guide ● The printer's main features ● The printer's main components ● The front panel ● Printer software ● The printer's internal prints ENWW 1 - HP T610 | HP Designjet T610 Series - User's Guide - Page 12
yourself. Contact your local HP Service Representative for service, see Contact HP Support on page 160. ● Use only the electrical cord supplied by HP with the printer. Do not damage, cut, or repair the power cord. A damaged power cord has risk of fire and electric shock. Replace a damaged power cord - HP T610 | HP Designjet T610 Series - User's Guide - Page 13
the following topics. ● Troubleshooting paper issues on page 113 ● Troubleshooting print-quality issues on page 123 ● Troubleshooting ink cartridge and printhead issues on page 141 ● Troubleshooting general printer issues on page 149 ● Front-panel error messages on page 155 Accessories, support, and - HP T610 | HP Designjet T610 Series - User's Guide - Page 14
Introduction The printer's main features Your printer is a color inkjet printer designed for printing high-quality images on paper up to 24 inches (61 cm) or 44 inches (1.12 m) wide depending on your printer's width. Some major features of the printer are shown below: ● Print resolution of up to - HP T610 | HP Designjet T610 Series - User's Guide - Page 15
Front view Introduction 1. Ink cartridge 2. Ink cartridge slots 3. Blue lever 4. Window 5. Front panel 6. Printhead carriage 7. Printhead 8. Output tray 9. Paper alignment lines 10. Basket ENWW The printer's main components 5 - HP T610 | HP Designjet T610 Series - User's Guide - Page 16
you in troubleshooting issues ● Is used to perform certain procedures, such as cutting and unloading paper ● Displays helpful animations to guide you through procedures ● Displays up-to-date information about the status of the printer such as, the ink cartridges, the printheads, the paper, and the - HP T610 | HP Designjet T610 Series - User's Guide - Page 17
Displays errors, warnings, and information on using your printer. To highlight an item in the front-panel display, press the Up or Down key until the item is highlighted. To select an item in the front-panel display, first highlight it and then press the OK key. When this guide shows a series of - HP T610 | HP Designjet T610 Series - User's Guide - Page 18
HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) on page 21, allows you to: ◦ Manage the printer including color with the HP Color Center ◦ Access the HP Knowledge Center ◦ Update the printer's firmware, see Update the firmware on page 104 ◦ Perform calibrations and troubleshooting - HP T610 | HP Designjet T610 Series - User's Guide - Page 19
Installing the software 2 Installing the software ● Choose which connection method to use ● Connect directly to a computer (Windows) ● Connect to a network (Windows) ● Uninstall the printer software (Windows) ● Connect directly to a computer (Mac OS) ● Connect to a network (Mac OS) ● Uninstall the - HP T610 | HP Designjet T610 Series - User's Guide - Page 20
the START.EXE program in the root folder of the DVD. 3. Click Install. The printer drivers, HP Easy Printer Care, and HP Color Center are installed. 4. Follow the instructions on your screen to set up the printer. The following notes help you to understand the screens and make appropriate choices - HP T610 | HP Designjet T610 Series - User's Guide - Page 21
will not be able to receive information from the printer-which affects printer alerts, printer status reports, paper management, printer administration and troubleshooting. TIP: The best way to share the printer over a network is to connect the printer not to any computer, but to the network. See - HP T610 | HP Designjet T610 Series - User's Guide - Page 22
on your desktop. 4. Open the Mac OS X HP Designjet Installer icon. 5. Follow the instructions on your screen. You are recommended to use the Easy Install option. 6. The printer software is installed, including the printer driver, HP Printer Utility, and HP Color Center. 7. When the software has been - HP T610 | HP Designjet T610 Series - User's Guide - Page 23
finished, you can remove the DVD from the DVD drive. If the printer driver is already installed, the HP Printer Setup Assistant can be run at any time from the DVD. Sharing the printer NOTE: Printer sharing between users is supported under Mac OS X 10.2 and later. If your computer is connected to - HP T610 | HP Designjet T610 Series - User's Guide - Page 24
the Mac OS X HP Designjet Installer icon. 5. Follow the instructions on your screen. You are recommended to use the Easy Install option. 6. The printer software is installed, including the printer driver, HP Printer Utility, and HP Color Center. NOTE: HP Printer Utility and HP Color Center cannot be - HP T610 | HP Designjet T610 Series - User's Guide - Page 25
3. Open the Mac OS X HP Designjet Installer icon. 4. Select Uninstall, and follow the instructions on your screen to uninstall the printer software. Installing the software ENWW Uninstall the printer software (Mac OS) 15 - HP T610 | HP Designjet T610 Series - User's Guide - Page 26
Installing the software 16 Chapter 2 Installing the software ENWW - HP T610 | HP Designjet T610 Series - User's Guide - Page 27
3 Setting up the printer ● Introduction ● Turn alerts on and off ● Set Windows driver preferences Setting up the printer ENWW 17 - HP T610 | HP Designjet T610 Series - User's Guide - Page 28
, or only when you are trying to print to the printer affected by the problem. Set Windows driver preferences You can change some default settings in your printer driver according to your own preferences, for instance to set color emulation or paper-saving options. To do this, press the Start button - HP T610 | HP Designjet T610 Series - User's Guide - Page 29
on and off ● Change the language of the front-panel display ● Access HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) ● Access the Embedded Web Server ● Change the language of HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) ● Change the language of the Embedded Web Server - HP T610 | HP Designjet T610 Series - User's Guide - Page 30
performs maintenance service to the printheads from time-to-time. This avoids long preparation times after long idle periods. Therefore, it is strongly recommended to leave the printer powered on or in sleep mode to avoid wasting ink and time. The printer has three levels of power consumption - HP T610 | HP Designjet T610 Series - User's Guide - Page 31
> Hewlett-Packard > HP Easy Printer Care > Start HP Easy Printer Care. This launches HP Easy Printer Care showing the printers installed. ● Under Mac OS, launch the Mac Printer Utility by selecting STARTUP_DISK > Library > Printers > hp > Utilities > HP Printer Utility. This launches the HP Printer - HP T610 | HP Designjet T610 Series - User's Guide - Page 32
instructions but failed to get through to the Embedded Web Server, see Cannot access the Embedded Web Server on page 151. Change the language of HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) HP Easy Printer Care (Windows) or HP Printer language that it cannot support, it works in - HP T610 | HP Designjet T610 Series - User's Guide - Page 33
whether the Embedded Web Server is enabled ● Advanced > Web Services > Printer Utility software: view the Printer Utility software settings ● Advanced > Web Services > Color and paper management: view the color and paper management settings Personal settings ENWW Change the sleep mode setting 23 - HP T610 | HP Designjet T610 Series - User's Guide - Page 34
the printer determine which type of file it is receiving. This setting works for most software applications. ● Select HP-GL/2 only if you are sending a file of that type directly to the printer, without going through a printer driver. Personal settings 24 Chapter 4 Personalizing the printer ENWW - HP T610 | HP Designjet T610 Series - User's Guide - Page 35
the 24-inch spindle ● Load a roll onto the 44-inch spindle ● Load a roll into the 24-inch printer ● Load a roll into the 44-inch printer ● Unload a roll ● Load a single sheet ● Unload a single sheet ● View information about the paper ● Paper profiles ● Print on loaded paper ● Maintain paper ● Change - HP T610 | HP Designjet T610 Series - User's Guide - Page 36
is pressed down) to prevent the printer from moving. CAUTION: All paper must be 11 inches (28 cm) or longer. A4 and letter paper cannot be loaded landscape. TIP: For photo paper wear cotton gloves to avoid transferring oils onto the paper. Paper handling CAUTION: Keep the basket closed throughout - HP T610 | HP Designjet T610 Series - User's Guide - Page 37
the spindle. 3. If your roll has a three-inch cardboard core, ensure that the core adaptors supplied with the printer have been installed. Paper handling 4. If the roll is long; rest the spindle horizontally on a table and load the roll on the table. ENWW Load a roll onto the 24-inch spindle 27 - HP T610 | HP Designjet T610 Series - User's Guide - Page 38
. NOTE: From the back of the printer, the blue stopper is inserted into the paper types, you can change rolls more quickly if you preload rolls of different paper types on different spindles. Extra spindles are available for purchase, see Accessories on page 107. Load a roll onto the 44-inch - HP T610 | HP Designjet T610 Series - User's Guide - Page 39
along the spindle to hold rolls of different widths. Remove the blue paper stop from the end of the spindle. 3. If your roll has a three-inch cardboard core, ensure that the core adaptors supplied with the printer have been installed. Paper handling ENWW Load a roll onto the 44-inch spindle 29 - HP T610 | HP Designjet T610 Series - User's Guide - Page 40
types, you can change rolls more quickly if you preload rolls of different paper types on different spindles. Extra spindles are available for purchase, see Accessories on page 107. Load a roll into the 24-inch printer There are two ways to load a roll. The easy loading procedure is recommended - HP T610 | HP Designjet T610 Series - User's Guide - Page 41
Easy loading procedure 1. Standing behind the printer, rest the spindle's black end on the left side roll holder. Do not put the end completely hands, push the spindle into both roll holders at the same time. The spindle snaps into place. Paper handling ENWW Load a roll into the 24-inch printer 31 - HP T610 | HP Designjet T610 Series - User's Guide - Page 42
. WARNING! Do not push your fingers inside the printer's paper path. 6. Roll the spindle into the feeder until you feel resistance. The printer detects the paper and feeds it automatically into the printer. 7. Once the paper is fed into the printer, the front-panel display asks if you are loading - HP T610 | HP Designjet T610 Series - User's Guide - Page 43
type. TIP: If you have loaded a paper type whose name does not appear in the paper list, see The paper type is not in the driver on page 116. 9. The printer checks the alignment and measures the width. 10. Look at the front panel; you may find some instructions there. 11. When the roll is aligned - HP T610 | HP Designjet T610 Series - User's Guide - Page 44
paper list, see The paper type is not in the driver on page 116. 6. Continue with step five of the easy loading process, skipping steps eight and nine. TIP: When prints fall into the basket, they can be torn or get ink cut key . Load a roll into the 44-inch printer There are two ways to load a roll. - HP T610 | HP Designjet T610 Series - User's Guide - Page 45
Easy loading procedure 1. Standing behind the printer, rest the spindle's black end on the left side roll holder. Do not put the end completely hands, push the spindle into both roll holders at the same time. The spindle snaps into place. Paper handling ENWW Load a roll into the 44-inch printer 35 - HP T610 | HP Designjet T610 Series - User's Guide - Page 46
. WARNING! Do not push your fingers inside the printer's paper path. 6. Roll the spindle into the feeder until you feel resistance. The printer detects the paper and feeds it automatically into the printer. 7. Once the paper is fed into the printer, the front-panel display asks if you are loading - HP T610 | HP Designjet T610 Series - User's Guide - Page 47
type. TIP: If you have loaded a paper type whose name does not appear in the paper list, see The paper type is not in the driver on page 116. 9. The printer checks the alignment and measures the width. 10. Look at the front panel; you may find some instructions there. 11. When the roll is aligned - HP T610 | HP Designjet T610 Series - User's Guide - Page 48
paper list, see The paper type is not in the driver on page 116. 6. Continue with step five of the easy loading process, skipping steps eight and nine. TIP: When prints fall into the basket, they can be torn or get ink rewind the paper from the end of the spindle until removed from the printer. 4. - HP T610 | HP Designjet T610 Series - User's Guide - Page 49
lever on the left. If the front panel displays a warning about the lever, ignore it. 3. Pull out the paper from the printer. Pull from wherever the paper is accessible; the back of the printer is recommended. 4. Lower the blue lever. 5. If the front panel displays a warning message, press the OK key - HP T610 | HP Designjet T610 Series - User's Guide - Page 50
on the front-panel display. WARNING! Do not push your fingers inside the printer's paper path. 3. After the countdown, the paper feeds into the printer. Guide the sheet into the printer; this is especially important with thicker papers. 4. The front-panel display asks if you are loading a roll or - HP T610 | HP Designjet T610 Series - User's Guide - Page 51
ready to print. If the paper is not straight, follow the instructions on the front-panel display. NOTE: When correctly loaded, the sheet is in the back of the printer. NOTE: If you have an unexpected problem at any stage of the paper loading process, see The paper cannot be loaded successfully on - HP T610 | HP Designjet T610 Series - User's Guide - Page 52
in the paper list, see The paper type is not in the driver on page 116. 6. Continue with step two of the easy loading procedure, skipping steps four and five. Unload a single sheet To unload a single sheet after printing, you can simply pull the sheet free from the front of the printer. To unload - HP T610 | HP Designjet T610 Series - User's Guide - Page 53
is displayed. The same information is displayed in HP Easy Printer Care on the Supplies page. NOTE: Photo and coated paper requires careful handling, see The print is scuffed or scratched on page 131. Paper profiles Each supported paper type has its own characteristics. For optimum print-quality - HP T610 | HP Designjet T610 Series - User's Guide - Page 54
quality prints. ● Download the correct paper profile from: http://www.hp.com/go/designjet/downloads NOTE: HP only provides profiles for HP paper types. If you do not find the paper profile you want on the Web, you may find that it has been added to the latest firmware for your printer. You can check - HP T610 | HP Designjet T610 Series - User's Guide - Page 55
cut key on the front panel. The paper advances and the printer makes a straight cut on the front edge. NOTE: The printer may not cut the paper directly after pressing the Form feed and cut key , as each time a print is printed the printheads are serviced and the paper cannot be cut until the process - HP T610 | HP Designjet T610 Series - User's Guide - Page 56
Paper handling 46 Chapter 5 Paper handling ENWW - HP T610 | HP Designjet T610 Series - User's Guide - Page 57
● Select paper size ● Select margins options ● Print with shortcuts ● Rescale a print ● Change the treatment of overlapping lines ● Print a draft ● High-quality printing ● Print in gray shades ● Print with no margins ● Reprint last printed job ● Use paper economically ● Use ink economically ENWW - HP T610 | HP Designjet T610 Series - User's Guide - Page 58
. See Rescale a print on page 50. ● In the Windows driver dialog: select the Paper/Quality tab, then Document Size. ● In the Mac OS Page Setup dialog: select your printer from the Format for list, then select your paper size from the Paper Size list. ● Using the front panel: select the Setup menu - HP T610 | HP Designjet T610 Series - User's Guide - Page 59
options By default, the printer leaves a 5 mm margin between the edges of your image and the edges of the paper (increased to 17 mm at the foot of cut-sheet paper). However, you can change this behavior in several ways. ● In the Windows driver dialog: select the Paper/Quality tab and then the - HP T610 | HP Designjet T610 Series - User's Guide - Page 60
kind of job you want to print. The driver options are now adjusted to suit your job. a shortcut and then change some of its settings manually. TIP: Check at least the settings that you support large formats ● If your file is too large for the printer's memory-in this case, you can reduce the paper - HP T610 | HP Designjet T610 Series - User's Guide - Page 61
paper size and you print an A3-sized image, it is enlarged to fit the A2 paper. If the ISO A4 paper size is selected, the printer the Setup menu icon , then Printing preferences > HP-GL/2 > Enable merge. You can set the ways: ● In the Windows driver dialog: go to the Paper/Quality tab and look at - HP T610 | HP Designjet T610 Series - User's Guide - Page 62
for documents containing only text and line drawings. ● In the Windows driver dialog: go to the Paper/Quality tab and look at the Print Quality section. Select Custom Options results in slower printing with photo papers, but it does not increase the amount of ink used. 52 Chapter 6 Printing ENWW - HP T610 | HP Designjet T610 Series - User's Guide - Page 63
of leaving no margins, the printer prints slightly past the edges of the paper. Any ink deposited outside the paper is absorbed by the sponge situated in the platen. You can request printing with no margins in the following ways: ● In the Windows driver dialog: select the Paper/Quality tab and press - HP T610 | HP Designjet T610 Series - User's Guide - Page 64
custom print quality options, then select Fast and Economode. ● Clean the printheads only when needed, and clean only those printheads that need cleaning. Cleaning the printheads can be useful, but it uses a small amount of ink. ● Leave the printer permanently turned on so that it can maintain the - HP T610 | HP Designjet T610 Series - User's Guide - Page 65
7 Color management ● Introduction ● How colors are represented ● A summary of the color management process ● Color calibration ● Color management from printer drivers ● Color management from the front panel Color management ENWW 55 - HP T610 | HP Designjet T610 Series - User's Guide - Page 66
HP Designjet T610 printers have been engineered with advanced hardware and software features to ensure predictable and dependable results. ● Color calibration for consistent colors. ● One gray and two black inks provide neutral grays on all paper types. ● The Photo Black ink solve the problem of - HP T610 | HP Designjet T610 Series - User's Guide - Page 67
: Whenever you update the printer's firmware, the color calibration status of all papers is reset to PENDING. ● OBSOLETE: the paper has been calibrated, but the calibration is now out of date because a printhead has been replaced, and should be repeated. ● DONE: the paper has been calibrated, and - HP T610 | HP Designjet T610 Series - User's Guide - Page 68
on a different HP Designjet printer, you can use the emulation mode provided by your printer. NOTE: This option is available only when printing an HP-GL/2 job. It will work correctly only when printing on plain, coated, or heavyweight coated paper. ● In the Windows HP-GL/2 driver dialog: select the - HP T610 | HP Designjet T610 Series - User's Guide - Page 69
the Settings button beside it. ● In the Mac OS Print dialog: select the Paper Type/Quality panel, then Gray balance. Under either operating system, you will then be able to make adjustments using separate controls for highlights, midtones, and shadows. ENWW Color management from printer drivers 59 - HP T610 | HP Designjet T610 Series - User's Guide - Page 70
loaded paper type be overridden by the printer driver. ● Color/Grayscale: you printer. Default: sRGB (HP). ● Emulate printer: you can choose to emulate a different HP Designjet printer. Default: None (no printer emulation). TIP: If you have old HP-GL/2 files made for a different HP Designjet printer - HP T610 | HP Designjet T610 Series - User's Guide - Page 71
8 Practical printing examples ● Print a draft for revision with the correct scale ● Print a project ● Print a presentation ● Print and scale from Microsoft Office Printing examples ENWW 61 - HP T610 | HP Designjet T610 Series - User's Guide - Page 72
Print a draft for revision with the correct scale This section demonstrates how to print a draft for revision with the correct scale from Adobe Acrobat. Using Adobe Acrobat 1. In the Acrobat window, bring the mouse cursor to the bottom left corner of the screen to check the plot size. Printing - HP T610 | HP Designjet T610 Series - User's Guide - Page 73
is not the default setting). 4. Press the Properties button and then select the Paper/Quality tab. 5. Choose whatever Document Size and Print Quality you want to use. If you want to define a new custom paper size, press the Custom button. Printing examples ENWW Print a draft for revision with - HP T610 | HP Designjet T610 Series - User's Guide - Page 74
dialog box seems correct. Print a project This section demonstrates how to print a project from Autodesk Design Review and AutoCAD. Using Autodesk Design Review Autodesk Design Review offers the Use HP Instant Printing option. This needs to be enabled once, after which it is taken as the default - HP T610 | HP Designjet T610 Series - User's Guide - Page 75
Printing from Autodesk Design Review 1. Start Autodesk Design Review and select File > Print. Alternatively, click the Print icon on the toolbar. 2. In the Print dialog box, check the Use HP Instant Printing box. You can select your printer and paper size here, or in the next window. Printing - HP T610 | HP Designjet T610 Series - User's Guide - Page 76
Enabling HP Instant Printing from the Batch Print Wizard 1. Make sure you have installed the Batch Print Wizard. Start Autodesk Design Review and select File > Batch Print Wizard. 2. In the Welcome box, click Next. 3. Select the DWF files to print, then click Next. Printing examples 66 Chapter 8 - HP T610 | HP Designjet T610 Series - User's Guide - Page 77
.. 5. In the Print dialog box, check the Use HP Instant Printing box. You can select your printer and paper size here, or in the next window. 6. Ensure that the printer and paper size are correct, then click OK. The paper size is automatically preselected. Printing examples ENWW Print a project - HP T610 | HP Designjet T610 Series - User's Guide - Page 78
. To print, click the Print icon in the toolbar or select File > Print. Choose your preferred printing settings and click OK. ● Alternatively, Use HP Instant Printing can be launched directly from its own toolbar icon. In this case, it starts immediately, using the settings you defined previously - HP T610 | HP Designjet T610 Series - User's Guide - Page 79
Using AutoCAD 1. The AutoCAD window shows the Model tab followed by a tab for each layout. Normally one of the layouts is printed rather than the model. 2. Select File > Plot. Printing examples ENWW Print a project 69 - HP T610 | HP Designjet T610 Series - User's Guide - Page 80
3. You can see further options by pressing the circular button in the lower right corner of the window. NOTE: The Quality option here does not refer to the final print quality but to the quality of AutoCAD viewport objects that are sent for printing. 4. Press the Properties button. Printing - HP T610 | HP Designjet T610 Series - User's Guide - Page 81
/Quality tab, then select the paper type that you intend to use. Printing examples 7. Select the print quality (your own choice between speed and quality of printing). 8. If you intend to print on roll paper, you must decide where the printer should cut the paper. Press the Margins/Layout button - HP T610 | HP Designjet T610 Series - User's Guide - Page 82
9. Select Clip contents by margins. 10. Select the Features tab, then select Autorotate. Autorotation can help to avoid wasting paper. Printing examples 11. Press the OK button and save your configuration changes to a PC3 file. Print a presentation This section demonstrates how to print a - HP T610 | HP Designjet T610 Series - User's Guide - Page 83
Using AutoCAD 1. Open the AutoCAD file. 2. Select Print from Layout. 3. Select File > Plot. 4. Ensure that the correct printer is selected, then press the Properties button. Printing examples ENWW Print a presentation 73 - HP T610 | HP Designjet T610 Series - User's Guide - Page 84
intend to use. Printing examples 7. Select the print quality (your own choice between speed and quality of printing). 8. If you intend to print on roll paper, you must decide where the printer should cut the paper. Press the Margins/Layout button. 74 Chapter 8 Practical printing examples ENWW - HP T610 | HP Designjet T610 Series - User's Guide - Page 85
9. Select Clip contents by margins. 10. If you are using photo or glossy paper, you can select Borderless printing. 11. Select the Features tab, then select Autorotate. Autorotation can help to avoid wasting paper. Printing examples ENWW Print a presentation 75 - HP T610 | HP Designjet T610 Series - User's Guide - Page 86
12. Press the OK button and save your configuration changes to a PC3 file. Using Adobe Photoshop 1. Select File > Page Setup > Printer, select your printer, and click OK. Printing examples 76 Chapter 8 Practical printing examples ENWW - HP T610 | HP Designjet T610 Series - User's Guide - Page 87
sizes. If you do not find the paper size that you intend to use, select Printer > Properties > Paper/ Quality > Custom > Paper Size. Enter the width, the length, and the name of your custom paper size. Press the Save and OK buttons. Printing examples 3. Select File > Print with Preview. ENWW - HP T610 | HP Designjet T610 Series - User's Guide - Page 88
4. Select Print > Properties. 5. Select Paper Source, Paper Type, and Print Quality. Printing examples 78 Chapter 8 Practical printing examples ENWW - HP T610 | HP Designjet T610 Series - User's Guide - Page 89
this example you can select Borderless because you have already selected a photo paper (this option is only enabled with photo and glossy papers). The default image enlargement method is Automatically by printer. The option Manually in application can be used when you want to control the amount of - HP T610 | HP Designjet T610 Series - User's Guide - Page 90
1. Select File > Print, then select the Name of your printer. 2. Select Properties > Features > Print document on to scale the document to a particular size. 3. Select the Paper/Quality tab, then select Paper Source and Paper Type. Printing examples 80 Chapter 8 Practical printing examples ENWW - HP T610 | HP Designjet T610 Series - User's Guide - Page 91
4. Select Margins/Layout, then select Clip contents by margins to keep the size. Using Project 1. Select File > Page Setup > Print. 2. Select your printer's name, then Close. Printing examples ENWW Print and scale from Microsoft Office 81 - HP T610 | HP Designjet T610 Series - User's Guide - Page 92
Size you want. 4. Select Options to go to the printer driver. The default options in the Paper/Quality tab are probably suitable: Paper Source: Automatically Selected and Paper Type: Any. 5. Select Features > Print document on to scale the document to a particular size. Alternatively, you can scale - HP T610 | HP Designjet T610 Series - User's Guide - Page 93
Using Excel 1. Select File > Page Setup > Print. Select your printer's name, then click Close. 2. Select File > Page Setup, and choose the Paper Size you want. 3. Select Options to go to the printer driver. Printing examples ENWW Print and scale from Microsoft Office 83 - HP T610 | HP Designjet T610 Series - User's Guide - Page 94
4. Select the Paper/Quality tab, where you can select Paper Type, Paper Source, and Print Quality. 5. Select Features > Print document on to scale the document to a particular size. Alternatively, you can scale the document in Excel. Printing examples 84 Chapter 8 Practical printing examples ENWW - HP T610 | HP Designjet T610 Series - User's Guide - Page 95
9 Handling ink cartridges and printheads ● About the ink cartridges ● Check the ink cartridges status ● Remove an ink cartridge ● Insert an ink cartridge ● About the printheads ● Check the printhead status ● Remove a printhead ● Insert a printhead Ink and printheads ENWW 85 - HP T610 | HP Designjet T610 Series - User's Guide - Page 96
About the ink cartridges Ink cartridges store the ink and are connected to the printheads, which distribute the ink on the paper. Your 24-inch printer comes with one 130 ml matte black ink cartridge and five 69 ml ink cartridges. Your 44-inch printer comes with six 130 ml ink cartridges. To purchase - HP T610 | HP Designjet T610 Series - User's Guide - Page 97
menu and select the Ink menu icon ink cartridges. , then Replace 2. Open the ink cartridge cover on the left-hand side of the printer. All six inks, gray, photo black, matte black, yellow, magenta, and cyan, are on the left-hand side. Ink and printheads 3. Grip the cartridge you wish to remove - HP T610 | HP Designjet T610 Series - User's Guide - Page 98
the end of the cartridge that is inserted into the printer, as there may be ink on the connection. NOTE: Avoid storing partially used ink cartridges. 5. The front-panel display identifies the missing ink cartridge. Insert an ink cartridge 1. Before removing the cartridge from its wrapping, shake - HP T610 | HP Designjet T610 Series - User's Guide - Page 99
have been correctly inserted, press the OK key on the front panel. About the printheads The printheads are connected to the ink cartridges and jet ink onto the paper. CAUTION: Observe precautions when handling printheads because they are ESD-sensitive devices (see the Glossary on page 167). Avoid - HP T610 | HP Designjet T610 Series - User's Guide - Page 100
the HP Legal Information document provided with your printer for details of the warranty implications. Remove a printhead CAUTION: Make sure the printer wheels are locked (the brake lever is pressed down) to prevent the printer from moving. Ink and printheads 90 Chapter 9 Handling ink cartridges - HP T610 | HP Designjet T610 Series - User's Guide - Page 101
powered on. 1. Press the Menu key to return to the main menu and select the Ink menu icon printheads. , then Replace 2. The printer moves the carriage into the correct position. CAUTION: If the carriage is left in the removal position for more than three minutes without inserting or - HP T610 | HP Designjet T610 Series - User's Guide - Page 102
6. Push the handle back to raise the lid. 7. This gives you access to the printheads. Ink and printheads 8. To remove a printhead, lift up the blue handle. 9. Using the blue handle, use steady force to disengage the printhead. 92 Chapter 9 Handling ink cartridges and printheads ENWW - HP T610 | HP Designjet T610 Series - User's Guide - Page 103
: Do not pull abruptly because this can damage the printhead. 11. The front-panel display identifies the missing printhead. Insert a printhead 1. Remove the orange protective caps by pulling them down. Ink and printheads 2. The printhead is designed to prevent you from accidentally inserting it - HP T610 | HP Designjet T610 Series - User's Guide - Page 104
on the front-panel display that the printhead has been inserted. If you have difficulty, see Cannot insert a printhead on page 142. 5. Insert all other printheads that need to be installed, and close the carriage lid. Ink and printheads 94 Chapter 9 Handling ink cartridges and printheads ENWW - HP T610 | HP Designjet T610 Series - User's Guide - Page 105
. If the printer finds problems in preparing the printheads, it takes longer, up to 45 minutes. For a single printhead insertion, the times vary between 2 and 40 minutes. After all printheads are checked and prepared, the printhead realignment procedure runs automatically if paper is loaded, see - HP T610 | HP Designjet T610 Series - User's Guide - Page 106
Ink and printheads 96 Chapter 9 Handling ink cartridges and printheads ENWW - HP T610 | HP Designjet T610 Series - User's Guide - Page 107
10 Maintaining the printer ● Check printer status ● Clean the exterior of the printer ● Replace the cutter ● Maintain the ink cartridges ● Move or store the printer ● Update the firmware ● Update the software ● Printer maintenance kits ● Secure Disk Erase Maintaining the printer ENWW 97 - HP T610 | HP Designjet T610 Series - User's Guide - Page 108
problems affecting the printer as a whole. You can also request information about: ◦ The currently loaded paper, with the View loaded paper key ◦ The ink levels, with the View ink levels key ◦ The ink cartridges, by selecting the Ink menu icon and then Ink cartridge information ◦ The printheads - HP T610 | HP Designjet T610 Series - User's Guide - Page 109
4. Lift the ink cartridge cover on the left-hand side of the printer. 5. Press the button behind the ink cartridges to release the cover of the left-hand end of the printer. 6. Remove the left end cover. Maintaining the printer ENWW Replace the cutter 99 - HP T610 | HP Designjet T610 Series - User's Guide - Page 110
and move the plunger at the top slowly back and forth within its housing to check that it moves freely. 100 Chapter 10 Maintaining the printer ENWW Maintaining the - HP T610 | HP Designjet T610 Series - User's Guide - Page 111
cutter rail, and the two bushing guides should fit into the groove in the upper part of the cutter rail. Check that the cutter runs smoothly up and down the rail. You can leave it anywhere on the rail; the printer will park it correctly later. Maintaining the printer ENWW Replace the cutter 101 - HP T610 | HP Designjet T610 Series - User's Guide - Page 112
with the holes in the printer. 13. Close the ink cartridge cover. 14. At the front panel, turn the printer back on. The printer checks that the cutter has been correctly installed. Look at the front panel and follow its instructions if there is any problem. 102 Chapter 10 Maintaining the - HP T610 | HP Designjet T610 Series - User's Guide - Page 113
avoid possible damage to it. To prepare the printer, follow the instructions below. 1. Do not remove the ink cartridges or printheads. 2. Make sure that no paper is loaded. 3. Make sure that the printer is idle. 4. Disconnect any cables connecting the printer to a network or a computer. If you need - HP T610 | HP Designjet T610 Series - User's Guide - Page 114
used. The firmware includes a set of the most commonly used paper profiles. Extra paper profiles can be downloaded separately; see Paper profiles on page 43. Update the software To update the printer driver and other software for any HP Designjet printer, go to http://www.hp.com/ go/designjet/ and - HP T610 | HP Designjet T610 Series - User's Guide - Page 115
the printer Secure Disk Erase is one of the facilities provided by Web JetAdmin, which is HP's free Web-based print management software: see http://www.hp.com/go/webjetadmin/. If you have difficulty in using Secure Disk Erase from Web JetAdmin, please contact HP Support: see Contact HP Support on - HP T610 | HP Designjet T610 Series - User's Guide - Page 116
Maintaining the printer 106 Chapter 10 Maintaining the printer ENWW - HP T610 | HP Designjet T610 Series - User's Guide - Page 117
Accessories 11 Accessories ● How to order supplies and accessories ● Introduction to the accessories ENWW 107 - HP T610 | HP Designjet T610 Series - User's Guide - Page 118
HP Support (see Contact HP Support on page 160). The rest of this chapter lists the available supplies and accessories, and their part numbers. Order ink supplies The following ink supplies can be ordered for your printer. Table 11-1 Ink cartridges Cartridge HP 72 69 ml Photo Black Ink Cartridge HP - HP T610 | HP Designjet T610 Series - User's Guide - Page 119
in all regions. Table 11-3 Roll paper Paper type g/m² Length Width Part numbers HP Bond and Coated Paper HP Universal Inkjet Bond Paper 80 150 ft = 45.7 m 23.39 in = 594 mm (A1) Q8003A (AJ) 24 in = 610 mm Q1396A 36 in = 914 mm Q1397A 42 in = 1067 mm Q1398A 300 ft = 91.4 m 23.39 - HP T610 | HP Designjet T610 Series - User's Guide - Page 120
m 24 in = 610 mm 36 in = 914 mm Q6574A Q6575A 42 in = 1067 mm Q6576A HP Universal Instant-Dry Photo 190 Semi-Gloss 100 ft = 30.5 m 24 in = 610 mm 36 in = 914 mm Q6579A Q6580A 42 in = 1067 mm Q6581A TIP: The dye inks used by your printer will fade very quickly on instant-dry photo papers - HP T610 | HP Designjet T610 Series - User's Guide - Page 121
mm 19 in = 483 mm 24 in = 610 mm 19 in = 483 mm 24 in = 610 mm 13 in = 330 mm 18 in = 457 mm 13 in = 330 mm 18 in = 457 mm Part numbers Q1961A (AEJN) Q1962A (AEN) Q5486A Q5487A Q5489A Q5490A Order accessories The following accessories can be ordered for your printer. Name HP Designjet T610 24in - HP T610 | HP Designjet T610 Series - User's Guide - Page 122
HP Designjet T610 24in Spindle HP Designjet T610 44in Spindle HP Jetdirect 620n Fast Ethernet Print Server HP Jetdirect 625n Gigabit Ethernet Print Server HP Jetdirect 635n IPv6/IPsec Print Server Product number Q6700A Q6709A J7934A J7960G J7961A Introduction to the accessories Stand The printer - HP T610 | HP Designjet T610 Series - User's Guide - Page 123
issues 12 Troubleshooting paper issues ● The paper cannot be loaded successfully ● The paper type is not in the driver ● The paper has jammed ● The printer displays out of paper when paper is available ● Prints do not fall nicely into the basket ● The sheet stays in the printer when the print has - HP T610 | HP Designjet T610 Series - User's Guide - Page 124
on the roll. ● Do not touch the roll or paper at during the alignment process. Unsuccessful roll load with 24-inch printer On a 24-inch printer, if the paper has not been inserted straight, the front panel displays the following instructions. 1. When prompted by the front-panel display, lift the - HP T610 | HP Designjet T610 Series - User's Guide - Page 125
Unsuccessful roll load with 44-inch printer On a 44-inch printer, if the paper has not been inserted straight, the front panel displays the following instructions. 1. When prompted by the front-panel display, lift the blue lever on the left. The printer attempts to straighten the roll. 2. When - HP T610 | HP Designjet T610 Series - User's Guide - Page 126
new roll. During the load process the blue lever was lifted. This prevents the printer from loading the paper. Follow the instructions on the front-panel display. The paper type is not in the driver To work with a paper not in the driver, you can use your paper as one of the profiles already in the - HP T610 | HP Designjet T610 Series - User's Guide - Page 127
happens when too much ink is used. To use less ink, select a thinner category. Matte paper categories from thinnest to thickest are: ● Plain Paper ● Coated Paper ● Heavyweight Coated Paper ● Super Heavyweight Coated Paper For other image quality problems, see Troubleshooting print-quality issues on - HP T610 | HP Designjet T610 Series - User's Guide - Page 128
Paper issues 2. Open the window. 3. Try to move the printhead carriage out of the way. 4. Lift the blue lever as far up as it will go. 5. Carefully remove any of the jammed paper that you can lift up and out from the top of the printer. 118 Chapter 12 Troubleshooting paper issues ENWW - HP T610 | HP Designjet T610 Series - User's Guide - Page 129
or pull the cut sheet from the printer. If you cannot see the paper, return to the front of the printer and remove it from the output tray. CAUTION: Do not move the paper sideways, as it could damage the printer. 7. Carefully remove all small pieces of paper. 8. Lower the blue lever. 9. Close window - HP T610 | HP Designjet T610 Series - User's Guide - Page 130
tends to curl near the end of a roll, which can cause output problems. Load a new roll, or remove prints manually as they are completed. The sheet stays in the printer when the print has been completed The printer holds the paper to allow the print to dry after printing, see Change the drying time - HP T610 | HP Designjet T610 Series - User's Guide - Page 131
need to be replaced or reloaded. If your roll has a three-inch cardboard core, ensure the core adaptors supplied with the printer have been installed, see Load a roll onto the 24-inch spindle on page 26. A strip stays on the output tray and generates jams If a small piece of paper (200 mm or smaller - HP T610 | HP Designjet T610 Series - User's Guide - Page 132
you update the printer's firmware, the paper advance calibration values are reset to factory default, see Update the firmware on page 104. CAUTION: Transparent papers and films must be calibrated using Image Quality Maintenance menu icon , then Paper advance calibration > Adjust paper advance, from - HP T610 | HP Designjet T610 Series - User's Guide - Page 133
quality issues ● General advice ● Print quality troubleshooting wizard ● Horizontal lines across the image (banding is blurry or grainy ● The paper is not flat ● The print is scuffed or scratched ● Ink marks on the paper ● Black ink comes off when you touch the print still have a problem ENWW 123 - HP T610 | HP Designjet T610 Series - User's Guide - Page 134
print-quality problem: ● To achieve the best performance from your printer, use only genuine manufacturer's supplies and accessories, whose reliability and performance have been thoroughly tested to give trouble-free performance and best-quality prints. For details of recommended papers, see Order - HP T610 | HP Designjet T610 Series - User's Guide - Page 135
job at this point in case the problem has been solved. 3. Print the Image Diagnostics Print. See The Image Diagnostics Print on page 136. 4. If the printheads are working correctly, go to the front panel and press the View loaded paper key to see the paper advance calibration status. If the status - HP T610 | HP Designjet T610 Series - User's Guide - Page 136
the paper advance on page 121. If the problem persists despite all the above actions, contact your customer service representative for further support. Lines appear stepped or jagged If lines in your image appear stepped or jagged when printed: 126 Chapter 13 Troubleshooting print-quality - HP T610 | HP Designjet T610 Series - User's Guide - Page 137
detail option (if available). 4. If you are using the PCL or HP-GL/2 driver for Windows, you can change your image rendering resolution to 300 dpi or in the driver dialog's Advanced tab, under Document Options > Printer Features. Lines print double or in the wrong colors This problem can have - HP T610 | HP Designjet T610 Series - User's Guide - Page 138
settings. See Printing on page 47. 2. Reseat the printheads by removing them and then reinserting them. See Remove a printhead on page 90 and Insert a printhead on page 93. 3. Align the printheads. See Align the printheads on page 146. 128 Chapter 13 Troubleshooting print-quality issues ENWW - HP T610 | HP Designjet T610 Series - User's Guide - Page 139
the printer to use less ink. Here are some example paper types in ascending order of thickness: Plain Paper, Coated Paper, Heavyweight Coated Paper, Super Heavyweight Plus Matte Paper. 5. If you are using glossy paper, try changing to a different type of glossy paper. 6. Align the printheads. See - HP T610 | HP Designjet T610 Series - User's Guide - Page 140
advance calibration: see Recalibrate the paper advance on page 121. If the problem persists despite all the above actions, contact your customer service representative for further support. The paper is not flat If the paper does not lie flat when it comes out of the printer, but has shallow waves in - HP T610 | HP Designjet T610 Series - User's Guide - Page 141
smears on the front of coated paper If a lot of ink is used on plain or coated paper, the paper absorbs the ink quickly and expands. As the printheads move over the paper, the printheads may come into contact with the paper and smear the printed image. This problem is normally seen only on cut - HP T610 | HP Designjet T610 Series - User's Guide - Page 142
glossy paper. The printer will not use matte black ink if it knows that the paper will not retain it. To be sure of avoiding matte black ink, you can select Photo Glossy Paper as the paper type (in the Photo Paper category). Edges of objects are stepped or not sharp 132 Chapter 13 Troubleshooting - HP T610 | HP Designjet T610 Series - User's Guide - Page 143
fibers, dust, or loose coating material. To avoid this problem: 1. Try cleaning the paper manually with a brush before printing, to remove any loose fibers or particles. 2. Always keep the cover of your printer closed. 3. Protect your paper rolls and sheets by storing them in bags or boxes. ENWW - HP T610 | HP Designjet T610 Series - User's Guide - Page 144
problem consists of color differences between your print and your monitor, please follow the instructions in the "How to calibrate your monitor" section of the HP If the problem persists despite all the above actions, contact your customer service representative for further support. Color accuracy - HP T610 | HP Designjet T610 Series - User's Guide - Page 145
> Select I/O timeout. ● There may be a communications problem between your computer and the printer. Check your USB or network cable. ● Check to make ● You may have asked to rotate the page from portrait to landscape on a paper size that is not wide enough. ● If necessary, reduce the size of the - HP T610 | HP Designjet T610 Series - User's Guide - Page 146
that are currently installed in your printer, and whether any printhead suffers from clogging or other problems. To print the Image Diagnostics Print: 1. Use the same paper type that you were using when you detected a problem. 2. Use the View loaded paper key on the front panel to check - HP T610 | HP Designjet T610 Series - User's Guide - Page 147
responsible needs cleaning. However, if the rectangles look solid, do not worry about just a few missing dashes in part 2; these are acceptable because the printer can compensate for a few clogged nozzles. Here is an example of a gray printhead in a good state: ENWW The Image Diagnostics Print 137 - HP T610 | HP Designjet T610 Series - User's Guide - Page 148
it. See Clean the printhead drop detector on page 144. 5. If the problem still remains, replace any persistently faulty printheads (see Handling ink cartridges and printheads on page 85), or contact HP Support (see Contact HP Support on page 160). 138 Chapter 13 Troubleshooting print-quality issues - HP T610 | HP Designjet T610 Series - User's Guide - Page 149
the problem. You could also try using the correct HP driver, if feasible. The latest HP drivers can be downloaded from http://www.hp.com/go/designjet/. ● If you are using a non-HP RIP, its settings may be incorrect. See the documentation that came with the RIP. ● Check that your printer's firmware - HP T610 | HP Designjet T610 Series - User's Guide - Page 150
Print-quality issues 140 Chapter 13 Troubleshooting print-quality issues ENWW - HP T610 | HP Designjet T610 Series - User's Guide - Page 151
14 Troubleshooting ink cartridge and printhead issues ● Cannot insert an ink cartridge ● Ink cartridge status messages ● Cannot insert a printhead ● The front-panel display recommends reseating or replacing a printhead ● Clean the printheads ● Clean the printhead drop detector ● Align the printheads - HP T610 | HP Designjet T610 Series - User's Guide - Page 152
known problems. ● Missing: there is no cartridge present, or it is not correctly connected to the printer. ● Low: the ink level is low. ● Very low: the ink level is very low. ● Empty: the cartridge is empty. ● Reseat: you are recommended to remove the cartridge and then reinsert it. ● Replace: you - HP T610 | HP Designjet T610 Series - User's Guide - Page 153
, if it shows the ready message, the printer is ready to print. If the problem remains continue with the next step. 3. Remove the printhead, see Remove a printhead on page 90. 4. Clean the electrical connections on the backside of the printhead with a lint free cloth. You can carefully use a mild - HP T610 | HP Designjet T610 Series - User's Guide - Page 154
detector immediately, the printer continues working normally, however, the front panel display continues to show the warning. CAUTION: Wear gloves to avoid getting ink on your hands. 1. Turn off the printer at the front panel. 144 Chapter 14 Troubleshooting ink cartridge and printhead issues ENWW - HP T610 | HP Designjet T610 Series - User's Guide - Page 155
2. To avoid an electric shock, switch the printer off and unplug it. 3. Open the window. 4. Find the printhead drop detector beside the stored printhead carriage. 5. Remove any debris blocking the printhead drop detector. Ink system issues ENWW Clean the printhead drop detector 145 - HP T610 | HP Designjet T610 Series - User's Guide - Page 156
which runs whenever a printhead has been accessed or replaced. In cases where the paper has jammed or you are experiencing problems with color accuracy, see Color management on page 55; you may need to align the printheads. 146 Chapter 14 Troubleshooting ink cartridge and printhead issues ENWW - HP T610 | HP Designjet T610 Series - User's Guide - Page 157
use transparent or semi-transparent paper to align the printheads. 2. Press the Menu key to return to the main menu and select the Image Quality Maintenance menu icon , then Align printheads. The printer checks to see if it has enough paper to run the realignment. Ink system issues ENWW Align the - HP T610 | HP Designjet T610 Series - User's Guide - Page 158
: a printhead replacement process has not completed successfully, relaunch the replacement process and let it finish completely (it is not needed to change the printheads). ● Remove: the printhead is not a suitable type for use in printing. 148 Chapter 14 Troubleshooting ink cartridge and printhead - HP T610 | HP Designjet T610 Series - User's Guide - Page 159
computer and printer ● Cannot access HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) ● Cannot access the Embedded Web Server ● Automatic file system check ● An AutoCAD 2000 memory allocation error ● No output when printing from Microsoft Visio 2003 ● Unavailable driver features when - HP T610 | HP Designjet T610 Series - User's Guide - Page 160
experience problems, please contact your customer service representative. ● You may have the wrong graphic language setting, see Change the graphic language setting on page 24. ● You may not have installed in your computer the correct driver for your printer, see the Assembly instructions. ● If - HP T610 | HP Designjet T610 Series - User's Guide - Page 161
Utility (Mac OS) on page 21. 1. To use HP Printer Utility (Mac OS), you must have a USB connection to your printer. 2. Press the Menu key to return to the main menu and select the Connectivity menu icon . 3. Select Advanced > Web Services > Printer Utility Software > Enable. 4. If you have a TCP/IP - HP T610 | HP Designjet T610 Series - User's Guide - Page 162
to prepare the printheads. An AutoCAD 2000 memory allocation error After installing the printer driver, when you try to print for the first time from AutoCAD 2000, you may see a message saying Memory allocation error, after which your image is not printed. This is due to a problem in AutoCAD 2000 - HP T610 | HP Designjet T610 Series - User's Guide - Page 163
and there are printing problems, for example: cartridge low or out of ink or printer out of paper. If alerts are enabled and there is a problem that prevents printing, you see a pop-up window, which explains why the printer is not going to print. Follow the instructions to achieve your required - HP T610 | HP Designjet T610 Series - User's Guide - Page 164
General printer issues 154 Chapter 15 Troubleshooting general printer issues ENWW - HP T610 | HP Designjet T610 Series - User's Guide - Page 165
warning The printhead's warranty may be invalidated by the use of the wrong kind of ink. IO error Restart the printer. If the problem persists, contact HP Support. See Contact HP Support on page 160. IO warning Try again; if the problem persists, contact HP Support. See Contact HP Support on - HP T610 | HP Designjet T610 Series - User's Guide - Page 166
ink cartridges and printheads on page 85. Make sure that you have selected the correct firmware update file. Then try again to perform the update. Table 16-2 Numerical error codes Error code Recommendation 01.0, 01.1, 01.2 Restart the printer. If the problem persists, contact HP Support - HP T610 | HP Designjet T610 Series - User's Guide - Page 167
17 HP Customer Care ● Introduction ● HP Professional Services ● HP Instant Support ● HP Proactive Support ● Contact HP Support HP Customer Care ENWW 157 - HP T610 | HP Designjet T610 Series - User's Guide - Page 168
printing community at http://www.hp.com/go/knowledge_center/djt610/ for 24×7 access to: ● Multimedia tutorials ● Step-by-step how-to guides ● Downloads - the latest printer firmware, drivers, software, paper profiles, etc. ● Technical support - online troubleshooting, customer care contacts, and - HP T610 | HP Designjet T610 Series - User's Guide - Page 169
HP Installation The HP Installation service unpacks, sets up, and connects the printer for you. This is one of the HP Care Pack services; for more information, please visit http://www.hp.com/go/ lookuptool/. HP Instant Support HP Instant Support Professional Edition is HP's suite of troubleshooting - HP T610 | HP Designjet T610 Series - User's Guide - Page 170
HP Support is available to you by telephone. What to do before you call: ● Review the troubleshooting suggestions in this guide. ● Review the relevant driver documentation. ● If you have installed third-party software drivers and RIPs, see their documentation. ● If you call one of the Hewlett - HP T610 | HP Designjet T610 Series - User's Guide - Page 171
123 800 360 999 ● China: 800 810 59 59, 10 6564 59 59 ● Colombia: 01 8000 51 HP INVENT, local 571 606 9191 ● Czech Republic: 420 261 307 310 ● Denmark: 70 11 77 00 ● Ecuador Zealand: 09 365 9805 ● Norway: 800 62 800 ● Paraguay: 00 811 800, 800 711 2884 ENWW Contact HP Support 161 HP Customer Care - HP T610 | HP Designjet T610 Series - User's Guide - Page 172
HP Customer Care ● Panama: 001 800 711 2884 ● Peru: 0 800 10111 ● Philippines: 71 71 ● UAE: 800 4520, 04 366 2020 ● Ukraine: 44 4903520 ● United Kingdom: 0870 842 2339 ● United States: 1 800 HP INVENT ● Uruguay: 54 11 4708 1600 ● Venezuela: 0 800 HP INVENT, local 58 212 278 8000 ● Vietnam: 84 8 823 - HP T610 | HP Designjet T610 Series - User's Guide - Page 173
18 Printer specifications ● Functional specifications ● Physical specifications ● Memory specifications ● Power specifications ● Ecological specifications ● Environmental specifications ● Acoustic specifications Printer specifications ENWW 163 - HP T610 | HP Designjet T610 Series - User's Guide - Page 174
Cartridges containing 130 ml of ink: gray, photo black, matte black, yellow, magenta, and cyan Table 18-2 Paper sizes Roll Width Roll Length Sheet Width Sheet Length Minimum 18 inches (460 mm) 8.3 inches (210 mm) 11 inches (279 mm) Maximum 24-inch printer: 24 inches (609 mm) 44-inch printer: 44 - HP T610 | HP Designjet T610 Series - User's Guide - Page 175
, HP GL/2 RTL Physical specifications Table 18-7 Printer physical specifications 24-inch printer 24-inch printer (without stand) 44-inch printer Weight Width Depth 143 lb (65 kg) 49.7 inches (1262 mm) Minimum: 26 inches (661 mm) 103.6 lb (47 kg) 49.7 inches (1262 mm) Minimum: 26 inches (661 mm - HP T610 | HP Designjet T610 Series - User's Guide - Page 176
environmental specifications Temperature range Operating for optimal print-quality 22°C to 26°C (72°F to 79°F) Operating for standard printing 15°C to 35°C (59°F to 95°F) Printer without consumables 5°C to 40°C (41°F to 104°F) Non-operating packed consumables and -40°C to 60°C (-40°F to 140 - HP T610 | HP Designjet T610 Series - User's Guide - Page 177
local area networks. Firmware Software that controls your printer's functionality and is stored semi-permanently in the printer (it can be updated). Gamut The range of colors and density values reproducible on an output device, such as a printer or monitor. HP-GL/2 Hewlett-Packard Graphics Language - HP T610 | HP Designjet T610 Series - User's Guide - Page 178
into data suitable for a particular printer. Printhead A removable printer component that takes ink of one or more colors from the corresponding ink cartridge(s) and deposits it on the paper, through a cluster of nozzles. In the HP Designjet T610 series, each printhead prints two different colors - HP T610 | HP Designjet T610 Series - User's Guide - Page 179
modify configuration 23 print diagnostic image 136 print quality 48 Printer Utility software 151 printhead information 90, 126, 130 replace ink cartridges 87 replace printheads 91 reprint last job 53 reset cutter life counters 98 reset paper advance 122 resize 51 RGB source profile 60 select display - HP T610 | HP Designjet T610 Series - User's Guide - Page 180
111 ink cartridges 108 paper 108 printheads 108 overlapping lines 51 P page size 48 paper advance 45 calibrate the paper advance 121 cannot load 114 download profiles 43 economical use of 54 feed and cut 45 jammed 117 loading error messages 115 maintenance 44 not flat 130 output problems in - HP T610 | HP Designjet T610 Series - User's Guide - Page 181
165 memory 165 paper size 164 physical 165 power 165 printing resolutions 164 spindle 24-inch roll load 26 44-inch roll load 28 stand 112 statistics ink cartridge 86 stepped lines 126 store the printer 103 support services HP Care Packs 158 HP Customer Care 158 HP Instant Support 159 HP Proactive
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HP Designjet T610
Printer series
Using
y
our
p
rinter