HP Xw5000 hp workstation xw5000 Getting Started Guide (308303-001 10/02) - Page 39

Table 2-4, Optical Drive Problems

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Troubleshooting Solving Common Problems Table 2-4 Optical Drive Problems The workstation does not boot from CD-ROM or DVD drive. Make sure... How The CD or DVD boot is enabled through the Computer Setup utility. Run the Setup Program and enable booting to removable media and verify boot order settings. See "Setup Program Menus" on page 26. A bootable CD is in the optical drive. Insert a bootable CD in the drive. CD or DVD devices are not detected or driver is not loaded. Make sure... How The drive is connected and configured properly. See the hp workstation xw5000 Technical Reference Guide at: http://www.hp.com/workstations/support Movie will not play in the DVD drive. Make sure... How The decoder software is installed properly. Install decoder software. See "Loading Software Applications for Your Optical Drive" on page 30. You can't eject a CD. Make sure... How The disc is properly seated in the drive. Turn off computer and insert a thin metal rod into the emergency eject hole and push firmly. Slowly pull the tray out from the drive until the tray is fully extended, then remove the CD. Chapter 2 39

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Troubleshooting
Solving Common Problems
Chapter 2
39
Table 2-4
Optical Drive Problems
The workstation does not boot from CD-ROM or DVD drive.
Make sure...
How
The CD or DVD boot is enabled through the
Computer Setup utility.
Run the Setup Program and enable booting to
removable media and verify boot order settings.
See “Setup Program Menus” on page 26
.
A bootable CD is in the optical drive.
Insert a bootable CD in the drive.
CD or DVD devices are not detected or driver is not loaded.
Make sure...
How
The drive is connected and configured properly.
See the
hp workstation xw5000 Technical
Reference Guide
at:
Movie will not play in the DVD drive.
Make sure...
How
The decoder software is installed properly.
Install decoder software. See “Loading Software
Applications for Your Optical Drive” on page 30.
You can’t eject a CD.
Make sure...
How
The disc is properly seated in the drive.
Turn off computer and insert a thin metal rod
into the emergency eject hole and push firmly.
Slowly pull the tray out from the drive until the
tray is fully extended, then remove the CD.