HP Xw5000 hp workstation xw5000 Getting Started Guide (308303-001 10/02) - Page 50

Troubleshooting Where to Get Help Where to Get Help HP Customer Care Centers can help you solve problems related to HP products and, if necessary, initiate appropriate service procedures. Support is available on the web and by phone. For information on contacting HP Customer Care, see the Warranty and Support Guide or go to http://www.hp.com/workstations/support/. Additional Documentation The following documentation is available: • Installation Poster - basic information on setting up your new workstation. • Getting Started Guide (this document) - information on setting up and configuring your new workstation, along with basic troubleshooting information. • Technical Reference Guide - detailed information on installing and replacing parts, troubleshooting, and configuring the workstation. • Illustrated Parts Map - list of supported parts and accessories and a table of basic BIOS settings and menus. • Safety and Comfort Guide - information on using your workstation safely and avoiding injury or discomfort. • Warranty and Support - warranty for your workstation and information on contacting HP Customer Care. • Recovery CD Instructions - detailed instructions on restoring your OS if you need to restore the workstation to the original shipping configuration. These documents and additional online support information, firmware upgrades, and drivers are available from the HP web site at: http://www.hp.com/workstations/support After accessing the site, select the appropriate hardware. Selected publications are also available as printed books. 50 Chapter 2