HP Xw5000 hp workstation xw5000 Getting Started Guide (308303-001 10/02) - Page 41

Troubleshooting Solving Common Problems Table 2-5 Audio Problems The system has no sound. Check that... How Software volume control is not turned down or muted. Double-click the Speaker icon on the taskbar, then set volume by adjusting the volume slider. If the volume is muted, clear the Mute check box. The speaker or optical drive volume control is not turned down. If your speakers or optical drive have volume control knobs, turn the knob to increase the volume. External speakers are plugged into the correct audio jack. Plug the external speakers into the correct port on the front- or rear-panel of the system. See "Connect the Components" on page 12. The optical drive audio cable is properly connected. Connect the audio cable between CD or DVD-ROM drive and the system board. See the hp workstation xw5000 Technical Reference Guide at http://www.hp.com/workstations/support. Headphones or speakers connected to the line out connector are not muting the internal speaker. Turn on and use headphones or external speakers, if connected, or disconnect headphones or external speakers. The workstation is not in Standby mode. Press the power button to resume from Standby mode. Noise or no sound comes out of the speakers or headphones. Make sure... How The workstation is detecting the correct speaker/headphone type and analog-to-digital auto-sense is engaged. • If you are using digital speakers that have a stereo jack and want the system to auto-switch to digital, use a stereo-to-mono adapter to properly engage the auto-sense feature. • If a stereo-to-mono adapter is not available, use the multimedia device properties to manually switch the audio signal from analog to digital. • If the headphones have a mono jack, use the multimedia device properties to switch the system to analog out. Chapter 2 41