HP Xw5000 hp workstation xw5000 Getting Started Guide (308303-001 10/02) - Page 45

Using Diagnostics for Windows

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NOTE NOTE Troubleshooting Using Diagnostics for Windows Using Diagnostics for Windows Diagnostics for Windows is a system information and diagnostic utility used in Windows to: • Display system information • Test system components • Troubleshoot a device configuration problem Run Diagnostics for Windows before contacting HP for warranty service. Diagnostics for Windows gives you information your support agent needs. The Diagnostics utility includes two system scans: • Configuration Record compares the notebook configuration at the time Diagnostics was installed to interim or current configurations. • Diagnostics provides more complete information about your current configuration as well as options for testing components. You can display more or less information from anywhere in Diagnostics by selecting Level on the menu bar. Both Diagnostics scans are designed to report on HP components. If non-HP components are scanned, the results may be inconclusive. Chapter 2 45

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Troubleshooting
Using Diagnostics for Windows
Chapter 2
45
Using Diagnostics for Windows
Diagnostics for Windows is a system information and diagnostic utility
used in Windows to:
•
Display system information
•
Test system components
•
Troubleshoot a device configuration problem
NOTE
Run Diagnostics for Windows before contacting HP for warranty service.
Diagnostics for Windows gives you information your support agent
needs.
The Diagnostics utility includes two system scans:
•
Configuration Record
compares the notebook configuration at the time
Diagnostics was installed to interim or current configurations.
•
Diagnostics
provides more complete information about your current
configuration as well as options for testing components. You can
display more or less information from anywhere in Diagnostics by
selecting
Level
on the menu bar.
NOTE
Both Diagnostics scans are designed to report on HP components. If
non-HP components are scanned, the results may be inconclusive.