HP Xw5000 hp workstation xw5000 Getting Started Guide (308303-001 10/02) - Page 42

You Forgot Your Password

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Troubleshooting Solving Common Problems NOTE You Forgot Your Password If you forget the BIOS passwords for the workstation, you must clear them before you can set new passwords. This is not the Windows login password. This password is only used to limit access to the Setup Program menus described in Chapter 1. If you forget the Windows login password for the workstation, see your OS documentation for instructions. Clearing the BIOS User Password If you forgot your User password and remember the Administrator password, you can clear the User password through the Setup Menu. To clear the User password: 1. Start the Setup Program (page 26). 2. Enter the Administrator password when prompted. 3. Select Security Menu > Clear all Passwords. 4. Enter and confirm a new User password if needed. 5. Press Esc to leave the Security Menu. 6. Select Exit > Exit Saving Changes to save your changes. Clearing the BIOS Administrator Password To clear the Administrator password: 1. Turn off the workstation and remove the left side panel (see the hp workstation xw5000 Technical Reference Guide for additional information). 2. Set switch 1 on the system board switch block to On (see the label on the inside of the left side panel for switch location). 3. Replace the workstation cover. 4. Turn on the workstation and press Esc when prompted to see the summary page. 5. When a message appears indicating that the passwords have been cleared, turn off the workstation and remove the cover. 42 Chapter 2

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Troubleshooting
Solving Common Problems
Chapter 2
42
You Forgot Your Password
If you forget the BIOS passwords for the workstation, you must clear
them before you can set new passwords.
NOTE
This is
not
the Windows login password. This password is only used to
limit access to the Setup Program menus described in Chapter 1. If you
forget the Windows login password for the workstation, see your OS
documentation for instructions.
Clearing the BIOS User Password
If you forgot your User password and remember the Administrator
password, you can clear the User password through the Setup Menu.
To clear the User password:
1. Start the Setup Program (page 26).
2. Enter the Administrator password when prompted.
3. Select
Security Menu
> Clear all Passwords
.
4. Enter and confirm a new User password if needed.
5. Press
Esc
to leave the Security Menu.
6. Select
Exit > Exit Saving Changes
to save your changes.
Clearing the BIOS Administrator Password
To clear the Administrator password:
1. Turn off the workstation and remove the left side panel (see the
hp
workstation xw5000 Technical Reference Guide
for additional
information).
2. Set
switch 1
on the system board switch block to
On
(see the label on
the inside of the left side panel for switch location).
3. Replace the workstation cover.
4. Turn on the workstation and press
Esc
when prompted to see the
summary page.
5. When a message appears indicating that the passwords have been
cleared, turn off the workstation and remove the cover.